Critical Success Factors for Open Government Data Management Information Systems in a Public Body in the State of São Paulo

• Vagner Mendonça Gonçalves IFSP https://orcid.org/0000-0002-4807-2105
• José Braz de Araujo IFSP https://orcid.org/0000-0002-4122-4997

Resumo

Context: In Brazil, access to public government data and information is a citizen's right and at the same time a means of overseeing and auditing the government actions. Thus emerges the challenge for municipal, state and federal governments to provide effective means that allow public government data and information to be, in fact, accessible (open) to Brazilian citizens in an understandable and usable way for the most different purposes. In this context, Information Technology is a key area to building management and governance Information Systems for the immense amount of data and information generated by the Public Administration. Problem: Identify and analyze the critical success factors for the planning, implementation and application of effective Information Systems aimed at the management of Open Government Data, transparency and access to information in a Public Body in the State of São Paulo (SP). Solution: Through a case study, we have analysed how a public body in SP has been acting for the planning, implementation and continuous improvement of its processes and Information Systems in order to evolve in terms of transparency and Open Government Data management. IS Theory: Theory of Critical Success Factors. Methods: In general, a theoretical-empirical research was carried out which, from the point of view of technical procedures, can be considered as a case study that used the techniques of document analysis and participatory observation. Summary of Results: A list of practices that can be adopted by public bodies in SP in order to increase the effectiveness of their actions aimed at building Information Systems that facilitate access to information and promote transparency. Contributions and Impact in the IS area: The results are able to guide initiatives of automation and improvements in organizational processes of public bodies in SP aimed at the described purpose.

Palavras-chave: open government data, transparency, information systems

Referências

Raissa Barcellos, Flavia Bernardini, José Viterbo, Luiz Monteiro, and Marília Ortiz. 2020. Identifying computational technological demands to meet citizens’ needs: a case study in the city of Niterói. In Proceedings of the 8th Workshop de Computação Aplicada em Governo Eletrônico (Cuiabá, Brazil). Brazilian Computer Society, Porto Alegre, Brazil, 48–59. https://doi.org/10.5753/wcge.2020.11257

Ieda Pimenta Bernardes. 2016. Records management and the right to access: interfaces. Acervo 28, 2 (July/December 2016), 164–179. https://revista.an.gov.br/index.php/revistaacervo/article/view/616

Carla M. Bonina. 2013. New business models and the value of open data: definitions, challenges and opportunities. Technical Report. Research Councils UK (RCUK), New Economic Models in the Digital Economy (NEMODE), London.

The Royal Society Science Policy Centre. 2012. Science as an open enterprise. Technical Report. The Royal Society Science Policy Centre, London. [link].

Federal Audit Court. 2015. 5 motivos para a abertura de dados na Administração Pública. [link]. Primer.

Rosane Leal da Silva. 2014. Use of ICT as instruments for providing the fundamental right of access to public information. In Survey on the use of information and communication technologies in the Brazilian public sector: ICT Electronic Government 2013, Alexandre F. Barbosa (Ed.). Brazilian Internet Steering Committee, São Paulo, Brazil, 205–211. [link].

Paulo de Almeida Afonso, Henrique Avila Vianna, and Júlio C. B. Mattos. 2019. Mechanisms of public transparency and social participation adopted by the Federal University of Pelotas with a view to meeting the transparency requirements set forth in the LAI. In Proceedings of the 7th Systems Transparency Workshop (Belém, Brazil). Brazilian Computer Society, Porto Alegre, Brazil, 31–40. https://doi.org/10.5753/wtrans.2019.6439

Gibeon Soares de Aquino Júnior, Elias Jacob de Menezes Neto, Gusttavo Henrique Nascimento Sousa Silva, Jean Guerethes, and Renan de Oliveira Silva. 2019. Open data for promotion of transparency and innovation: the case of UFRN. iSys - Brazilian Journal of Information Systems 12, 2 (May 2019), 39–59. https://doi.org/10.5753/isys.2019.388

David Eaves. 2009. The three laws of Open Government Data. https://eaves.ca/2009/09/30/ Daily Archives: September 30, 2009.

Open Knowledge Foundation. 2010. What is Open Data? In Open Data Handbook. Open Knowledge Foundation, Online. https://opendatahandbook.org/guide/en/what-is-open-data/

José Maria Jardim. 2013. Access to public information act: implementation and the management of government archival information. Liinc em Revista 9, 2 (November 2013), 383–405. https://doi.org/10.18617/liinc.v9i2.639

Gregory Michener, Luiz Fernando Marrey Moncau, and Rafael Braem Velasco. 2015. Estado brasileiro e transparência: avaliando a aplicação da Lei de Acesso à Informação. Technical Report. Getulio Vargas Foundation, Rio de Janeiro Law School, Brazilian School of Public and Business Administration, Rio de Janeiro, Brazil. http://hdl.handle.net/10438/17936

Federative Republic of Brazil. 2011. Law nº 12,527 of November 18th, 2011. http://www.planalto.gov.br/ccivil_03/_ato2011-2014/2011/lei/l12527.htm

Federative Republic of Brazil. 2017. Law nº 13,460 of June 26th, 2017. http://www.planalto.gov.br/ccivil_03/_ato2015-2018/2017/lei/l13460.htm

Legislative Assembly of the State of São Paulo. 1989. Decree nº 29,838 of April 18th, 1989. [link].

Legislative Assembly of the State of São Paulo. 2004. Decree nº 48,897 of August 27th, 2004. [link].

Legislative Assembly of the State of São Paulo. 2010. Decree nº 55,559 of March 12th, 2010. [link].

Legislative Assembly of the State of São Paulo. 2012. Decree nº 58,052 of May 16th, 2012. [link].

Public Archives of the State of São Paulo. 2019. Serviço de Informações ao cidadão - SIC: primeiros passos (1 ed.). Public Archives of the State of São Paulo, São Paulo.

Ana Júlia Possamai and Eduardo Schindler. 2017. Transparency and the Law on Access to Public Information (LAI) in Rio Grande do Sul's municipalities: associated factors. Indicadores Econômicos FEE 45, 1 (2017), 71–86. [link].