Colaboração em Equipes Multigeracionais de Sistemas de Informação
Resumo
Equipes multigeracionais são cada vez mais comuns à medida que a expectativa média de vida aumenta e mais pessoas optam por ficar no mercado de trabalho. A diversidade etária nas equipes de Sistemas de Informação (SI) é essencial para a produção de novos conhecimentos e soluções de qualidade e inovadoras. Entretanto, a colaboração entre profissionais de SI com diferentes idades, habilidades e conhecimentos é um desafio. Este estudo propõe um instrumento de apoio aos gestores destas equipes, combinando insumos de um mapeamento sistemático de literatura, entrevistas com profissionais e grupo focal com gestores. Argumenta-se que tal instrumento auxilie as equipes a atingirem seu potencial máximo em produtividade, qualidade e inovação.
Palavras-chave:
Colaboração, Sistemas de Informação, Equipes Multigeracionais, Diversidade Etária, Diversidade de Experiências Profissionais
Referências
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Du, Y., Shan, Y., Li, C., & Wang, R. (2018). Mass collaboration-driven method for recommending product ideas based on dempster-shafer theory of evidence. Mathematical Problems in Engineering, 2018
Ellis, G., Mulka, N., & Jariwala, A. (2021). Rapid development of software solutions to enhance course infrastructure and the educational experience of student developers. In 2021 ASEE Virtual Annual Conference Content Access.
Faraj, S. & Sambamurthy, V. (2006). Leadership of information systems development projects. IEEE Transactions on engineering management, 53(2):238–249.
Felici, M. & Anderson, S. (2012). Emerging Technological Risk: Underpinning the Risk of Technology Innovation. Springer.
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Furnell, R. & Scott, P. (2014). Can social networking improve project management? an exploratory study of uk professional experience. In International Conference on Information Society (i-Society 2014), p. 152–156. IEEE
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Kanitkar, R., Jadhav, A., Khade, S., & Pai, P. (2019). Collaboration–a key to business agility. Journal of Management Research, 11(2):6–14.
Kapetanios, E. (2008). Quo vadis computer science: From turing to personal computer, personal content and collective intelligence. Data & Knowledge Engineering, 67(2):286–292.
Lakatos, E. (2017). Metodologia científica. Grupo Gen - Atlas, Sao Paulo, 7 edition. OCLC: 1001368611.
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Machado, S. M. B. & Diirr, B. (2023). Professional experience characterization on information systems teams collaboration. In Proceedings of the XIX Brazilian Symposium on Information Systems, p. 468–475.
McInnis, A. & Medvedev, K. (2021). Age, experience and creative labour: Narratives of creative professionals over age 55 in the new york fashion industry. International Journal of Fashion Studies, 8(2):281–298.
Murillo, M. J. & Wright, D. (2011). Experiences in volunteer dynamics, interorganizational collaboration and leadership for the purpose of deploying telemedicine solutions in remote areas in developing nations. In 2011 IEEE Global Humanitarian Technology Conference, p. 301–310. IEEE.
Quresh, F. & Uppatumwichian, W. (2008). Information technology and organizational learning: The it role on ol at accenture and abb.
Roschelle, J. & Teasley, S. D. (1995). The construction of shared knowledge in collaborative problem solving. In Computer supported collaborative learning, p. 69–97. Springer.
Siakas, K. V., Georgiadou, E., & Balstrup, B. (2010). Cultural impacts on knowledge sharing: empirical data from eu project collaboration. Vine.
Stafford, L. & Kuiper, K. (2021). Social exchange theories: Calculating the rewards and costs of personal relationships. In Engaging theories in interpersonal communication, p. 379–390. Routledge.
Awotunde, J., Ayo, F., Ogundokun, R., Matiluko, O., & Adeniyi, E. (2020). Investigating the roles of effective communication among stakeholders in collaborative software development projects. In International Conference on Computational Science and Its Applications, p. 311–319. Springer.
Bodiford, K. Schiller, M. (2020). Exploring intergenerational collaboration and dialogue. Social Construction in Action, p. 260.
Boscarioli, C., de Araujo, R., Maciel, R. (2017). I GranDSI BR Grand Research Challenges in Information Systems in Brazil 2016-2026. Special Committee on Inform ation Systems (CE SI). Brazilian Computer Society (SBC).
Breu, K., Hemingway, C., Ashurst, C. (2005). The impact of mobile and wireless technology on knowledge workers: An exploratory study. ECIS 2005 proceedings, p. 79.
Bytheway, A. Bytheway, A. (2014). The information management body of knowledge. Investing in Information: The Information Management Body of Knowledge, p. 25–34.
Cavalcante Filho, P. P. et al. (2020). Tradição e inovação ao passos de uma mesma dança?: o convívio multigeracional no ambiente corporativo.
Comazzetto, L. R., Vasconcellos, S. J. L., Perrone, C. M., Gonçalves, J. (2016). A geração y no mercado de trabalho: um estudo comparativo entre gerações. Psicologia: ciencia e profissão, 36:145–157.
Cook, K., Cheshire, C., Rice, E., & Nakagawa, S. (2013). Social exchange theory. In Handbook of social psychology, p. 61–88. Springer.
DANTAS, A. J. G., ARAUJO, B. E., BRITO, C. L., BRAGA, K., de SOUSA, L. G., JUNIOR, W. O. C., & de BRITO, H. C. (2022). Comunicação não violenta-cnv: Solução de conflitos. Facit Business and Technology Journal, 1(38)
David Gefen, C. (2002). Implementation team responsiveness and user evaluation of customer relationship management: A quasi-experimental design study of social exchange theory. Journal of management information systems, 19(1):47–69.
de Mello, R., Oliveira, R., & Garcia, A. (2017). On the influence of human factors for identifying code smells: A multi-trial empirical study. In 2017 ACM/IEEE International Symposium on Empirical Software Engineering and Measurement (ESEM), p. 68–77. IEEE.
Dreher, C., Reiners, T., Dreher, N., & Dreher, H. (2009). 3d virtual worlds as collaborative communities enriching human endeavours: Innovative applications in e-learning. In 2009 3rd IEEE International Conference on Digital Ecosystems and Technologies, p. 151–156. IEEE
Du, Y., Shan, Y., Li, C., & Wang, R. (2018). Mass collaboration-driven method for recommending product ideas based on dempster-shafer theory of evidence. Mathematical Problems in Engineering, 2018
Ellis, G., Mulka, N., & Jariwala, A. (2021). Rapid development of software solutions to enhance course infrastructure and the educational experience of student developers. In 2021 ASEE Virtual Annual Conference Content Access.
Faraj, S. & Sambamurthy, V. (2006). Leadership of information systems development projects. IEEE Transactions on engineering management, 53(2):238–249.
Felici, M. & Anderson, S. (2012). Emerging Technological Risk: Underpinning the Risk of Technology Innovation. Springer.
Fuks, H., Raposo, A., Gerosa, M., Pimentel, M., Filippo, D. (2012). Teorias e modelos de colaboração. In Sistemas colaborativos. Elsevier Editora Ltda. OCLC: 871029226
Furnell, R. & Scott, P. (2014). Can social networking improve project management? an exploratory study of uk professional experience. In International Conference on Information Society (i-Society 2014), p. 152–156. IEEE
Huang, Z., Kougianos, E., Ge, X., Wang, S., Chen, P., & Cai, L. (2021). A systematic interdisciplinary engineering and technology model using cutting-edge technologies for stem education. IEEE Transactions on Education, 64(4):390–397.
Kanitkar, R., Jadhav, A., Khade, S., & Pai, P. (2019). Collaboration–a key to business agility. Journal of Management Research, 11(2):6–14.
Kapetanios, E. (2008). Quo vadis computer science: From turing to personal computer, personal content and collective intelligence. Data & Knowledge Engineering, 67(2):286–292.
Lakatos, E. (2017). Metodologia científica. Grupo Gen - Atlas, Sao Paulo, 7 edition. OCLC: 1001368611.
Laudon, K. C. & Laudon, J. P. (2019). Management Information Systems: Managing the Digital Firm. PEARSON.
Machado, S. M. B. & Diirr, B. (2023). Professional experience characterization on information systems teams collaboration. In Proceedings of the XIX Brazilian Symposium on Information Systems, p. 468–475.
McInnis, A. & Medvedev, K. (2021). Age, experience and creative labour: Narratives of creative professionals over age 55 in the new york fashion industry. International Journal of Fashion Studies, 8(2):281–298.
Murillo, M. J. & Wright, D. (2011). Experiences in volunteer dynamics, interorganizational collaboration and leadership for the purpose of deploying telemedicine solutions in remote areas in developing nations. In 2011 IEEE Global Humanitarian Technology Conference, p. 301–310. IEEE.
Quresh, F. & Uppatumwichian, W. (2008). Information technology and organizational learning: The it role on ol at accenture and abb.
Roschelle, J. & Teasley, S. D. (1995). The construction of shared knowledge in collaborative problem solving. In Computer supported collaborative learning, p. 69–97. Springer.
Siakas, K. V., Georgiadou, E., & Balstrup, B. (2010). Cultural impacts on knowledge sharing: empirical data from eu project collaboration. Vine.
Stafford, L. & Kuiper, K. (2021). Social exchange theories: Calculating the rewards and costs of personal relationships. In Engaging theories in interpersonal communication, p. 379–390. Routledge.
Publicado
20/05/2024
Como Citar
MACHADO, Sofia M. B.; DIIRR, Bruna.
Colaboração em Equipes Multigeracionais de Sistemas de Informação. In: CONCURSO DE TESES E DISSERTAÇÕES EM SISTEMAS DE INFORMAÇÃO - SIMPÓSIO BRASILEIRO DE SISTEMAS DE INFORMAÇÃO (SBSI), 20. , 2024, Juiz de Fora/MG.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2024
.
p. 32-47.
DOI: https://doi.org/10.5753/sbsi_estendido.2024.238511.
