A Multimodal Approach to Evaluate Transparency in Software Ecosystem Portals from a Developer Experience Perspective - Extended Abstract – CTDG-SI 2026
Resumo
Software ecosystems (SECO) rely on web portals to provide documentation, tools, architectural information, and communication channels for third-party developers, making transparency a key factor for developer experience (DX). However, transparency in SECO portals is often fragmented, increasing cognitive effort and hindering onboarding, coordination, and engagement. This work investigates DX-oriented transparency in SECO portals and proposes SECO-TransP, a framework designed to support the evaluation of transparency in these portals. Following the Design Science Research Methodology, the artifact was refined through expert evaluation and a feasibility study in industry. The results indicate that SECO-TransP makes transparency in SECO portals observable and actionable, enabling practitioners to systematically identify and address barriers that affect developer onboarding, understanding, and engagement. Finally, this work aligns with the information systems field by addressing three pillars: people (third-party developers), processes (developer onboarding and participation), and technology (SECO portals).Referências
Greiler, M., Storey, M.-A., and Noda, A. (2023). An actionable framework for understanding and improving developer experience. IEEE Transactions on Software Engineering, 49(4):1411–1425.
Leite, J. C. S. P. and Cappelli, C. (2010). Software transparency. Business & Information Systems Engineering, 2:127–139.
Nunes, V. T., Cappelli, C., and Ralha, C. G. (2017). Transparency in information systems. In Boscarioli, C., Araujo, R. M., and Maciel, R. S. P., editors, I GrandDSI-BR - Grand Research Challenges in Information Systems in Brazil 2016 - 2026, chapter 7, pages 73–89. SBC-Sociedade Brasileira de Computação, Porto Alegre.
Ofem, P., Isong, B., and Lugayizi, F. (2022). On the concept of transparency: A systematic literature review. IEEE Access, 10:89887–89914.
Parracho, T. d. M., Zacarias, R. O., Seruffo, M. C. d. R., and Santos, R. P. d. (2024). Investigating factors on information consumption by software developers on software ecosystem portals. iSys - Brazilian Journal of Information Systems, 17(1):3:1 – 3:46.
Peffers, K., Tuunanen, T., Rothenberger, M., and Chatterjee, S. (2007). A design science research methodology for information systems research. J. Manage. Inf. Syst., 24(3):45–77.
Santos, R., Constantinou, E., Antonino, P., and Bosch, J. (2024). Software engineering for systems-of-systems and software ecosystems. Information and Software Technology, 165:107335.
Zacarias, R. O. (2025). A Framework for Evaluating Transparency in Software Ecosystem Portals from the Developer Experience Perspective. PhD thesis, Federal University of the State of Rio de Janeiro (UNIRIO), Rio de Janeiro, Brazil.
Zacarias, R. O., Antunes, L. C. R., Barros, M. d. O., Santos, R. P. d., and Lago, P. (2025a). Exploring developer experience factors in software ecosystems. Journal of Systems and Software, 230:112549.
Zacarias, R. O., Gonçalves, R. F., and Santos, R. P. d. (2023). Investigating transparency in software ecosystems. In Proceedings of the XXXVII Brazilian Symposium on Software Engineering, pages 132–141, New York, NY, USA. Association for Computing Machinery.
Zacarias, R. O., Gonçalves, R. F., Santos, R. P. d., and Lago, P. (2024). Investigating conditioning factors for transparency in software ecosystems. Journal of Software Engineering Research and Development, 12(1):14:1 – 14:25.
Zacarias, R. O., Santos, R. P. d., and Lago, P. (2025b). Towards an understanding of developer experience-driven transparency in software ecosystems. Preprint available at: [link].
Leite, J. C. S. P. and Cappelli, C. (2010). Software transparency. Business & Information Systems Engineering, 2:127–139.
Nunes, V. T., Cappelli, C., and Ralha, C. G. (2017). Transparency in information systems. In Boscarioli, C., Araujo, R. M., and Maciel, R. S. P., editors, I GrandDSI-BR - Grand Research Challenges in Information Systems in Brazil 2016 - 2026, chapter 7, pages 73–89. SBC-Sociedade Brasileira de Computação, Porto Alegre.
Ofem, P., Isong, B., and Lugayizi, F. (2022). On the concept of transparency: A systematic literature review. IEEE Access, 10:89887–89914.
Parracho, T. d. M., Zacarias, R. O., Seruffo, M. C. d. R., and Santos, R. P. d. (2024). Investigating factors on information consumption by software developers on software ecosystem portals. iSys - Brazilian Journal of Information Systems, 17(1):3:1 – 3:46.
Peffers, K., Tuunanen, T., Rothenberger, M., and Chatterjee, S. (2007). A design science research methodology for information systems research. J. Manage. Inf. Syst., 24(3):45–77.
Santos, R., Constantinou, E., Antonino, P., and Bosch, J. (2024). Software engineering for systems-of-systems and software ecosystems. Information and Software Technology, 165:107335.
Zacarias, R. O. (2025). A Framework for Evaluating Transparency in Software Ecosystem Portals from the Developer Experience Perspective. PhD thesis, Federal University of the State of Rio de Janeiro (UNIRIO), Rio de Janeiro, Brazil.
Zacarias, R. O., Antunes, L. C. R., Barros, M. d. O., Santos, R. P. d., and Lago, P. (2025a). Exploring developer experience factors in software ecosystems. Journal of Systems and Software, 230:112549.
Zacarias, R. O., Gonçalves, R. F., and Santos, R. P. d. (2023). Investigating transparency in software ecosystems. In Proceedings of the XXXVII Brazilian Symposium on Software Engineering, pages 132–141, New York, NY, USA. Association for Computing Machinery.
Zacarias, R. O., Gonçalves, R. F., Santos, R. P. d., and Lago, P. (2024). Investigating conditioning factors for transparency in software ecosystems. Journal of Software Engineering Research and Development, 12(1):14:1 – 14:25.
Zacarias, R. O., Santos, R. P. d., and Lago, P. (2025b). Towards an understanding of developer experience-driven transparency in software ecosystems. Preprint available at: [link].
Publicado
25/05/2026
Como Citar
ZACARIAS, Rodrigo; SANTOS, Rodrigo; LAGO, Patricia.
A Multimodal Approach to Evaluate Transparency in Software Ecosystem Portals from a Developer Experience Perspective - Extended Abstract – CTDG-SI 2026. In: CONCURSO DE TESES, DISSERTAÇÕES E TCCS EM SI - DOUTORADO - SIMPÓSIO BRASILEIRO DE SISTEMAS DE INFORMAÇÃO (SBSI), 22. , 2026, Vitória/ES.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2026
.
p. 1-3.
DOI: https://doi.org/10.5753/sbsi_estendido.2026.249001.
