Emergent Systems in Brazilian Public Health: An Analysis of Whatsapp use for Cancer Diagnoses
Abstract
Health Information Systems implementation in the Brazilian context is a hard task. The complexity of this process is not limited strictly to technical perspective, but also involves interactions and social dynamics. This complexity involves understanding the urgent nature of health service, particularly the use of emergent social systems to support related activities. This paper aims to describe a case that analyzes Whatsapp as an emergent system being used by a group of doctors in the oncological diagnoses context. Complexity in this context was observed based on the theory of systemic thinking.
Keywords:
Emergent Systems, Whatsapp, Systemic Thinking
References
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Antonio, N. P., N., Fornazin, M. e Mendes de Araujo, R. (2018). Metodologia de Pesquisa de Estudo de Caso em Sistemas de Informação. Minicursos da ERSI-RJ 2018 - V Escola Regional de Sistemas de Informação do Rio de Janeiro, p. 41–67.
Braa, Monteiro e Sahay (2017). Networks of Action: Sustainable Health Information Systems across Developing Countries. MIS Quarterly.
Fornazin, M. e Joia, L. A. (2015). Remontando a Rede De Atores Na Implantação De Um Sistema De Informação Em Saúde. Revista de Administração de Empresas, v. 55, n. 5, p. 527–538.
Haguette, T. M. F. (1997). Métodos qualitativos na sociologia. Petrópolis: Vozes.
Johnson, S. (2001). Emergence: The Connected Lives of Ants, Brains, Cities, and Software. IEEE Spectrum.
Joia, L. A. e Magalhães, C. (2017). Implementation of an Electronic Prescription System in a Brazilian General Hospital: Understanding Sources of Resistance. The Electronic Journal of Information Systems in Developing Countries.
Meadows, D. H. Thinking in Systems: a primer. White River Junction, VT: Chelsea Green Publishing Company, 2008.
Mendes, E. V. (2018). Entrevista: A abordagem das condições crônicas pelo Sistema Único de Saúde. Ciência & Saúde Coletiva, v. 23, n. 2, p. 431–436.
Norman, D. A. (2018). User Centered System Design. New Perspectives on Human- computer Interaction. Lawrence Erlbaum Associates, Hillsdale, 31-61.
Oliveira, A. M. (2015). Um índice para o planejamento da mobilidade com foco em grandes Polos Geradores de Viagens- Desenvolvimento e aplicação em um campus universitário. p. 197.
Pozzebon, M. (2004). Conducting and Evaluating Critical Interpretive Research: Examining Criteria as a Key Component in Building a Research Tradition. Information Systems Research. Boston: Kluwer Academic Publishers. p. 275–292.
Sengupta, S. e Sahay, A. (2018). Social enterprises in the Indian context: conceptualizing through qualitative lens. Journal of Global Entrepreneurship Research.
Silva, S. L. F. C., Antonio, N. P., Fornazin, M. e Santos, R. P. (2019). Looking for Emergent Systems in Computer-Based Medical Systems: A Review from the Last Decade. In: CBMS International Symposium on Computer-Based Medical Systems. In Proceedings of the 32th IEEE CBMS.
Walsham, G. (1995). Interpretive case studies in IS research: Nature and method. European Journal of Information Systems.
Published
2019-10-21
How to Cite
LUÍS FREIRE DE CASTRO SILVA , Sandro ; MENDES DE ARAUJO, Renata ; FORNAZIN, Marcelo; PEREIRA DOS SANTOS, Rodrigo.
Emergent Systems in Brazilian Public Health: An Analysis of Whatsapp use for Cancer Diagnoses. In: WORKSHOP ON ASPECTS OF HUMAN-COMPUTER INTERACTION FOR THE SOCIAL WEB (WAIHCWS), 10. , 2019, Vitória.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2019
.
p. 1-10.
ISSN 2596-0296.
DOI: https://doi.org/10.5753/waihcws.2019.7671.
