A Blockchain-based Reputation System for Trust Management in Collaborative Multi-Stakeholder Settings
Resumo
Organizations collaborate in industrial networks to share business risks, innovate, and deliver value-added products and services, relying on trust management. However, mistrust among stakeholders arises due to a lack of information transparency, coordination issues, and incentive misalignment. To overcome this problem, this work proposes a decentralized reputation system based on blockchain, smart contracts, and tokenization. Particularly, we address the problem of selecting partners for multi-stakeholder production through their token-based reputation. Our proof-of-concept evaluation results show that the proposed system is agnostic for Ethereum Virtual Machine-based (EVM) blockchains with low computational overhead.Referências
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Bridoux, F. and Stoelhorst, J. W. (2022). Stakeholder governance: Solving the collective action problems in joint value creation. Academy of Management Review, 47(2):214–236.
Chen, R. R., Chen, K., and Ou, C. X. (2023). Facilitating interorganizational trust in strategic alliances by leveraging blockchain-based systems: Case studies of two eastern banks. International Journal of Information Management, 68:102521.
Chen, Y. (2018). Blockchain tokens and the potential democratization of entrepreneurship and innovation. Business Horizons, 61(4):567–575.
Chen, Y.-H., Lin, T.-P., and Yen, D. C. (2014). How to facilitate inter-organizational knowledge sharing: The impact of trust. Information & Management, 51(5):568–578.
Conway, D. and Garimella, K. (2020). Enhancing trust in business ecosystems with blockchain technology. IEEE Engineering Management Review, 48(1):24–30.
Doğan, O. and Karacan, H. (2023). A blockchain-based e-commerce reputation system built with verifiable credentials. IEEE Access, 11:47080–47097.
Esmaelnezhad, D., Taghizadeh-Yazdi, M., Amoozad Mahdiraji, H., and Vrontis, D. (2023). International strategic alliances for collaborative product innovation: An agent-based scenario analysis in biopharmaceutical industry. Journal of Business Research, 158:113663.
Fang, W., Chen, W., Zhang, W., Pei, J., Gao, W., and Wang, G. (2020). Digital signature scheme for information non-repudiation in blockchain: a state of the art review. EURASIP Journal on Wireless Communications and Networking, 2020(1).
Franco, M. and Haase, H. (2020). The role of reputation in the business cooperation process: multiple case studies in small and medium-sized enterprises. Journal of Strategy and Management, 14(1):82–95.
Freni, P., Ferro, E., and Moncada, R. (2022). Tokenomics and blockchain tokens: A design-oriented morphological framework. Blockchain: Research and Applications, 3(1):100069.
Gad, A. G., Mosa, D. T., Abualigah, L., and Abohany, A. A. (2022). Emerging trends in blockchain technology and applications: A review and outlook. Journal of King Saud University - Computer and Information Sciences, 34(9):6719–6742.
Ganeshu, P., Fernando, T., Therrien, M.-C., and Keraminiyage, K. (2024). Inter-organisational collaboration structures and features to facilitate stakeholder collaboration. Administrative Sciences, 14(2).
Garcia, R. D., Ramachandran, G. S., Jurdak, R., and Ueyama, J. (2022). Blockchain-aided and privacy-preserving data governance in multi-stakeholder applications. IEEE Transactions on Network and Service Management, 19(4):3781–3793.
Goldsby, C. and Hanisch, M. (2022). The boon and bane of blockchain: Getting the governance right. California Management Review, 64(3):141–168.
Große, N., Möller, F., Schoormann, T., and Henke, M. (2024). Designing trust-enabling blockchain systems for the inter-organizational exchange of capacity. Decision Support Systems, 179:114182.
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Mukhametov, D. R. (2020). Self-organization of network communities via blockchain technology: Reputation systems and limits of digital democracy. In 2020 Systems of Signal Synchronization, Generating and Processing in Telecommunications (SYN-CHROINFO), pages 1–7.
Pal, S., Hill, A., Rabehaja, T., and Hitchens, M. (2021). A blockchain-based trust management framework with verifiable interactions. Computer Networks, 200:108506.
Petersen, D. (2022). Automating governance: Blockchain delivered governance for business networks. Industrial Marketing Management, 102:177–189.
Provan, K. G. and Kenis, P. (2007). Modes of Network Governance: Structure, Management, and Effectiveness. Journal of Public Administration Research and Theory, 18(2):229–252.
Qi, S., Li, Y., Wei, W., Li, Q., Qiao, K., and Qi, Y. (2022). Truth: A blockchain-aided secure reputation system with genuine feedbacks. IEEE Transactions on Engineering Management, pages 1–15.
Ramezani, J. and Camarinha-Matos, L. M. (2020). Approaches for resilience and antifragility in collaborative business ecosystems. Technological Forecasting and Social Change, 151:119846.
Schaffers, H. (2018). The relevance of blockchain for collaborative networked organizations. In Collaborative Networks of Cognitive Systems, page 3–17. Springer International Publishing.
Tiwari, M. K., Bidanda, B., Geunes, J., Fernandes, K., and Dolgui, A. (2024). Supply chain digitisation and management. International Journal of Production Research, 62(8):2918–2926.
Wegner, D., Dias, M. F. P., Azevedo, A. C., and Marconatto, D. A. B. (2022). Configuring the governance and management of strategic networks for higher performance. Journal of Business & Industrial Marketing, 37(12):2501–2514.
Winkler, M., Wegner, D., and Macagnan, C. B. (2023). The maturity of strategic networks& rsquo; governance: Proposal of an analysis model. Administrative Sciences, 13(5).
Alemany, P., Munoz, R., Martrat, J., Pastor, A., Diaz, R., Lopez, D., Casellas, R., Martinez, R., and Vilalta, R. (2023). Blockchain-based trust management collaborative system for transport multi-stakeholder scenarios. Journal of Optical Communications and Networking, 15(8):488–496.
Bridoux, F. and Stoelhorst, J. W. (2022). Stakeholder governance: Solving the collective action problems in joint value creation. Academy of Management Review, 47(2):214–236.
Chen, R. R., Chen, K., and Ou, C. X. (2023). Facilitating interorganizational trust in strategic alliances by leveraging blockchain-based systems: Case studies of two eastern banks. International Journal of Information Management, 68:102521.
Chen, Y. (2018). Blockchain tokens and the potential democratization of entrepreneurship and innovation. Business Horizons, 61(4):567–575.
Chen, Y.-H., Lin, T.-P., and Yen, D. C. (2014). How to facilitate inter-organizational knowledge sharing: The impact of trust. Information & Management, 51(5):568–578.
Conway, D. and Garimella, K. (2020). Enhancing trust in business ecosystems with blockchain technology. IEEE Engineering Management Review, 48(1):24–30.
Doğan, O. and Karacan, H. (2023). A blockchain-based e-commerce reputation system built with verifiable credentials. IEEE Access, 11:47080–47097.
Esmaelnezhad, D., Taghizadeh-Yazdi, M., Amoozad Mahdiraji, H., and Vrontis, D. (2023). International strategic alliances for collaborative product innovation: An agent-based scenario analysis in biopharmaceutical industry. Journal of Business Research, 158:113663.
Fang, W., Chen, W., Zhang, W., Pei, J., Gao, W., and Wang, G. (2020). Digital signature scheme for information non-repudiation in blockchain: a state of the art review. EURASIP Journal on Wireless Communications and Networking, 2020(1).
Franco, M. and Haase, H. (2020). The role of reputation in the business cooperation process: multiple case studies in small and medium-sized enterprises. Journal of Strategy and Management, 14(1):82–95.
Freni, P., Ferro, E., and Moncada, R. (2022). Tokenomics and blockchain tokens: A design-oriented morphological framework. Blockchain: Research and Applications, 3(1):100069.
Gad, A. G., Mosa, D. T., Abualigah, L., and Abohany, A. A. (2022). Emerging trends in blockchain technology and applications: A review and outlook. Journal of King Saud University - Computer and Information Sciences, 34(9):6719–6742.
Ganeshu, P., Fernando, T., Therrien, M.-C., and Keraminiyage, K. (2024). Inter-organisational collaboration structures and features to facilitate stakeholder collaboration. Administrative Sciences, 14(2).
Garcia, R. D., Ramachandran, G. S., Jurdak, R., and Ueyama, J. (2022). Blockchain-aided and privacy-preserving data governance in multi-stakeholder applications. IEEE Transactions on Network and Service Management, 19(4):3781–3793.
Goldsby, C. and Hanisch, M. (2022). The boon and bane of blockchain: Getting the governance right. California Management Review, 64(3):141–168.
Große, N., Möller, F., Schoormann, T., and Henke, M. (2024). Designing trust-enabling blockchain systems for the inter-organizational exchange of capacity. Decision Support Systems, 179:114182.
Han, R., Yan, Z., Liang, X., and Yang, L. T. (2022). How can incentive mechanisms and blockchain benefit with each other? a survey. ACM Comput. Surv., 55(7).
Hülsemann, P. and Tumasjan, A. (2019). Walk this way! incentive structures of different token designs for blockchain-based applications. In International Conference on Interaction Sciences.
Islam, S., Islam, M. J., Hossain, M., Noor, S., Kwak, K.-S., and Islam, S. M. R. (2023). A survey on consensus algorithms in blockchain-based applications: Architecture, taxonomy, and operational issues. IEEE Access, 11:39066–39082.
Klimas, P., Stańczyk, S., Sachpazidu, K., Stanimir, A., and Kuźmiński, (2023). The attributes of inter-organizational relationships: Which fifteen of them really matter to software developers? Industrial Marketing Management, 110:1–16.
Kostić, N. and Sedej, T. (2021). Blockchain technology, inter-organizational relationships, and management accounting: A synthesis and a research agenda. Accounting Horizons, 36(2):123–141.
Li, D., Wong, W. E., and Guo, J. (2020a). A survey on blockchain for enterprise using hyperledger fabric and composer. In 2019 6th International Conference on Dependable Systems and Their Applications (DSA). IEEE.
Li, X., Jiang, P., Chen, T., Wang, L., and Wen, Q. (2020b). A survey on the security of blockchain systems. Future Generation Computer Systems, 107:841–853.
Lumineau, F., Eckerd, S., and Handley, S. (2015). Inter-organizational conflicts: Research overview, challenges, and opportunities. Journal of Strategic Contracting and Negotiation, 1(1):42–64.
Mukhametov, D. R. (2020). Self-organization of network communities via blockchain technology: Reputation systems and limits of digital democracy. In 2020 Systems of Signal Synchronization, Generating and Processing in Telecommunications (SYN-CHROINFO), pages 1–7.
Pal, S., Hill, A., Rabehaja, T., and Hitchens, M. (2021). A blockchain-based trust management framework with verifiable interactions. Computer Networks, 200:108506.
Petersen, D. (2022). Automating governance: Blockchain delivered governance for business networks. Industrial Marketing Management, 102:177–189.
Provan, K. G. and Kenis, P. (2007). Modes of Network Governance: Structure, Management, and Effectiveness. Journal of Public Administration Research and Theory, 18(2):229–252.
Qi, S., Li, Y., Wei, W., Li, Q., Qiao, K., and Qi, Y. (2022). Truth: A blockchain-aided secure reputation system with genuine feedbacks. IEEE Transactions on Engineering Management, pages 1–15.
Ramezani, J. and Camarinha-Matos, L. M. (2020). Approaches for resilience and antifragility in collaborative business ecosystems. Technological Forecasting and Social Change, 151:119846.
Schaffers, H. (2018). The relevance of blockchain for collaborative networked organizations. In Collaborative Networks of Cognitive Systems, page 3–17. Springer International Publishing.
Tiwari, M. K., Bidanda, B., Geunes, J., Fernandes, K., and Dolgui, A. (2024). Supply chain digitisation and management. International Journal of Production Research, 62(8):2918–2926.
Wegner, D., Dias, M. F. P., Azevedo, A. C., and Marconatto, D. A. B. (2022). Configuring the governance and management of strategic networks for higher performance. Journal of Business & Industrial Marketing, 37(12):2501–2514.
Winkler, M., Wegner, D., and Macagnan, C. B. (2023). The maturity of strategic networks& rsquo; governance: Proposal of an analysis model. Administrative Sciences, 13(5).
Publicado
24/05/2024
Como Citar
MIRANDA, Lívia Maria Bettini de; GARCIA, Rodrigo Dutra; UEYAMA, Jo; RAMACHANDRAN, Gowri; GUERRINI, Fábio Müller.
A Blockchain-based Reputation System for Trust Management in Collaborative Multi-Stakeholder Settings. In: WORKSHOP EM BLOCKCHAIN: TEORIA, TECNOLOGIAS E APLICAÇÕES (WBLOCKCHAIN), 6. , 2024, Niterói/RJ.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2024
.
p. 41-54.
DOI: https://doi.org/10.5753/wblockchain.2024.3258.