Towards Developing a Practical Tool to Assist UX Evaluation in the IoT Scenario

  • Rodrigo L.A. Almeida UFC
  • Ticianne G.R. Darin UFC
  • Rossana M.C. Andrade UFC
  • Italo L. de Araújo UFC
DOI: https://doi.org/10.5753/webmedia.2018.4575

Resumo


Internet of Things (IoT) is a paradigm that offers the users a novel and intelligent way of interacting with everyday objects. However, the complexity of an IoT scenario, involving the interaction among multiples devices, users and services, represents a challenge for the evaluation of user experience (UX). Hence, to assist in the conduction of a more effective UX evaluation in an IoT environment, this paper presents a checklist that assists evaluators with different levels of experience to perform UX evaluation in the IoT scenario. Such tool was built based on three main steps: a literature review, the UX evaluation of an IoT application, and a questionnaire answered by IoT experts.
Palavras-chave: Internet of Things, User Experience Evaluation and User Observation
Publicado
16/10/2018
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ALMEIDA, Rodrigo L.A.; DARIN, Ticianne G.R.; ANDRADE, Rossana M.C.; DE ARAÚJO, Italo L.. Towards Developing a Practical Tool to Assist UX Evaluation in the IoT Scenario. In: WORKSHOP DE FERRAMENTAS E APLICAÇÕES - SIMPÓSIO BRASILEIRO DE SISTEMAS MULTIMÍDIA E WEB (WEBMEDIA), 24. , 2018, Salvador. Anais [...]. Porto Alegre: Sociedade Brasileira de Computação, 2018 . p. 91-95. ISSN 2596-1683. DOI: https://doi.org/10.5753/webmedia.2018.4575.