ICTs to Support the Understanding of Terms of Use and Privacy Policies
Abstract
In this paper we present some reasons that turn difficult the reading of terms of use and privacy policies by Internet users. Through a brief literature review, we show how information and communication technology can improve the comprehensibility of these terms.
Keywords:
Terms of use, Privacy policies, Information and communication technology
References
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Harkous, H., Fawaz, K., Lebret, R., Schaub, F., Shin, K. G., and Aberer, K. (2018). Polisis: Automated Analysis and Presentation of Privacy Policies Using Deep Learning. USENIX Security 2018.
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Luger, E., Moran, S., and Rodden, T. (2013). Consent for all: Revealing the hidden complexity of terms and conditions. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI ’13, page 2687–2696, New York, NY, USA. Association for Computing Machinery.
McDonald, A. M., Reeder, R. W., Kelley, P. G., and Cranor, L. F. (2009). A comparative study of online privacy policies and formats. In Proceedings of the 5th Symposium on Usable Privacy and Security, SOUPS ’09, New York, NY, USA. Association for Computing Machinery.
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Obars, J. A. and Oeldorf-Hirsch, A. (2016). The Biggest Lie on the Internet: Ignoring the Privacy Policies and Terms of Service Policies of Social Networking Services. TPRC 44: The 44th Research Conference on Communication, Information and Internet Policy, pages 1–20.
Palmirani, M., Martoni, M., Rossi, A., Bartolini, C., and Robaldo, L. (2018). PrOnto: Privacy Ontology for Legal Reasoning. In Electronic Government and the Information Systems Perspective, pages 139–152, Cham. Springer International Publishing.
Pollach, I. (2007). What’s wrong with online privacy policies? Commun. ACM, 50(9):103–108.
Pribot (2019). https://pribot.org/. Acessado em 30/11/2019.
Rossi, A. and Palmirani, M. (2019). Dapis: An ontology-based data protection icon set. In Frontiers in Artificial Intelligence and Applications, pages 181 – 195. IOS Press.
Tabassum, M., Alqhatani, A., Aldossari, M., and Richter Lipford, H. (2018). Increasing user attention with a comic-based policy. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, CHI ’18, page 1–6, New York, NY, USA. Association for Computing Machinery.
The Guardian (2018). Revealed: 50 million Facebook profiles harvested for Cambridge Analytica in major data breach. Disponível em https://www.theguardian.com/news/2018/mar/17/cambridge-analytica-facebook- influence-us-election. Acessado em 01/12/2019.
Berger-Walliser, G., Barton, T. D., and Haapio, H. (2017). From Visualization to Legal Design: A Collaborative and Creative Process. American Business Law Journal, 54(2):347–392.
Bloomberg (2019). Youtube executives ignored warnings, letting toxic videos run rampant. Disponível em https://www.bloomberg.com/news/features/2019-04- 02/youtube-executives-ignored-warnings-letting-toxic-videos-run-rampant. Acessado em 16/03/2020.
CNET (2019). Facebook paid teens $20 a month to access their browsing history and DMs. Disponível em https://www.cnet.com/news/facebook-pays-people-to-access- their-phone-activity-report-says/. Acessado em 16/03/2020.
Corrêa, M. (2018). Quase 24 milhões de brasileiros não usam a Internet por falta de conhecimento. O Globo. Disponível em https://oglobo.globo.com/economia/quase- 24-milhoes-de-brasileiros-nao-usam-internet-por-falta-de-conhecimento-22416811. Acessado em 30/11/2019.
Earp, J. B., Antón, A. I., Member, S., Aiman-smith, L., and Stufflebeam, W. H. (2005). Examining Internet Privacy Policies Within the Context of User Privacy Values. IEEE Transactions on Engineering Management, 52:227–237.
Harkous, H., Fawaz, K., Lebret, R., Schaub, F., Shin, K. G., and Aberer, K. (2018). Polisis: Automated Analysis and Presentation of Privacy Policies Using Deep Learning. USENIX Security 2018.
Jensen, C. and Potts, C. (2004). Privacy policies as decision-making tools: An evaluation of online privacy notices. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI ’04, page 471–478, New York, NY, USA. Association for Computing Machinery.
Jurno, A. C. and de Brito D’Andréa, C. F. (2017). (IN)VISIBILIDADE ALGORíTMICA NO “FEED DE NOTíCIAS” DO FACEBOOK. Portal de Periódicos da UFBA, 15(2).
Kobayashi, T. O. (2019). O Uso de TICs no Apoio à Cidadania Digital e na Compreensão de Termos de Uso. Trabalho de Conclusão de Curso apresentado na Faculdade de Computação - UFMS.
Legislação Brasileira (2014). Lei 12.965/2014 – http://www.planalto.gov. br/ccivil_03/_ato2011-2014/2014/lei/l12965.htm. Acessado em 30/11/2019.
Legislação Brasileira (2018). Lei 13.709/2018 – http://www.planalto.gov. br/ccivil_03/_Ato2015-2018/2018/Lei/L13709.htm. Acessado em 30/11/2019.
Luger, E., Moran, S., and Rodden, T. (2013). Consent for all: Revealing the hidden complexity of terms and conditions. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI ’13, page 2687–2696, New York, NY, USA. Association for Computing Machinery.
McDonald, A. M., Reeder, R. W., Kelley, P. G., and Cranor, L. F. (2009). A comparative study of online privacy policies and formats. In Proceedings of the 5th Symposium on Usable Privacy and Security, SOUPS ’09, New York, NY, USA. Association for Computing Machinery.
Ministério da Educação (2018). Base nacional comum curricular. Disponível em http://basenacionalcomum.mec.gov.br/. Acessado em 29/11/2019.
Mossberger, K., J.Tolbert, C., and McNeal, R. S. (2011). Digital Citizenship - The Internet, Society & Participation.
Obars, J. A. and Oeldorf-Hirsch, A. (2016). The Biggest Lie on the Internet: Ignoring the Privacy Policies and Terms of Service Policies of Social Networking Services. TPRC 44: The 44th Research Conference on Communication, Information and Internet Policy, pages 1–20.
Palmirani, M., Martoni, M., Rossi, A., Bartolini, C., and Robaldo, L. (2018). PrOnto: Privacy Ontology for Legal Reasoning. In Electronic Government and the Information Systems Perspective, pages 139–152, Cham. Springer International Publishing.
Pollach, I. (2007). What’s wrong with online privacy policies? Commun. ACM, 50(9):103–108.
Pribot (2019). https://pribot.org/. Acessado em 30/11/2019.
Rossi, A. and Palmirani, M. (2019). Dapis: An ontology-based data protection icon set. In Frontiers in Artificial Intelligence and Applications, pages 181 – 195. IOS Press.
Tabassum, M., Alqhatani, A., Aldossari, M., and Richter Lipford, H. (2018). Increasing user attention with a comic-based policy. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, CHI ’18, page 1–6, New York, NY, USA. Association for Computing Machinery.
The Guardian (2018). Revealed: 50 million Facebook profiles harvested for Cambridge Analytica in major data breach. Disponível em https://www.theguardian.com/news/2018/mar/17/cambridge-analytica-facebook- influence-us-election. Acessado em 01/12/2019.
Published
2020-06-30
How to Cite
KOBAYASHI, Tatiana Oshiro; DOS REIS, Valéria Quadros.
ICTs to Support the Understanding of Terms of Use and Privacy Policies. In: WORKSHOP ON THE IMPLICATIONS OF COMPUTING IN SOCIETY (WICS), 1. , 2020, Cuiabá.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2020
.
p. 137-144.
ISSN 2763-8707.
DOI: https://doi.org/10.5753/wics.2020.11045.
