Identifying and Mitigating Risks in Estimation Process: a Case Study Applying Action Research




Software Estimation, Process Improvement, Agile Methodologies, Action Research


Literature shows that a large part of software projects exceeds the amount of effort and estimation duration, even though we currently witness an evolution of software project management discipline. Through its best practices, software engineering tries to reduce the flaws in software development. Several techniques and resources have been
presented to help to reduce this problem. This paper aims to propose an approach based on action research to improve the estimation process in software development tasks by identifying problems. A case study is carried out to show the effectiveness of our approach. The results show an improvement of 50% accuracy over the baseline estimation process.


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Author Biography

Ana M. Debiasi Duarte, Universidade do Oeste de Santa Catarina

Doutoranda em Administração pela Universidade do Oeste de Santa Catarina, Mestre em Computação Aplicada pela Universidade do Vale do Itajaí (2014) , possui Master em qualidade pela Université de Tours - França (2004) e graduação em Ciência da Computação pela Fundação Universidade Regional de Blumenau (1993). Atualmente é consultora de implementação oficial MPS.BR e consultora em gestão de projetos e qualidade de processos de software, professora de graduação e pós-graduação Universidade Unoesc. Tem experiência na área de Ciência da Computação, com ênfase em Qualidade e Engenharia de Software, atuando principalmente nos seguintes temas: gestão de projetos, engenharia de software, qualidade de processos e qualidade de produto de software.


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How to Cite

Duarte, A. M. D., Oro, I. M., Vidor, K., & Duarte, D. (2023). Identifying and Mitigating Risks in Estimation Process: a Case Study Applying Action Research. Journal of Software Engineering Research and Development, 11(1), 10:1 – 10:8.



Research Article