Um estudo exploratório sobre a aceitação do UX Curve aplicado a Ambientes Virtuais de Aprendizagem
Resumo
A Experiência do Usuário (User Experience - UX) é um atributo de qualidade indispensável para um produto de software. Contudo, há poucas evidências sobre a aceitação de métodos de UX em Ambientes Virtuais de Aprendizagem. Este artigo descreve um estudo exploratório que visa avaliar a aceitação do método UX Curve aplicado no Moodle. Para isso, 23 participantes voluntários usaram o UX Curve para avaliar o Moodle, em seguida, responderam a um questionário baseado no Modelo de Aceitação de Tecnologia. Como resultado, os participantes tiveram uma boa percepção sobre o UX Curve, pois conseguiram se expressar e descrever as experiências de forma fácil. Mas, sentiram dificuldades em recordar experiências vividas no início do uso do Moodle.
Referências
Barbosa, M., Nakamura, W. T., Valle, P., Guerino, G. C., Finger, A. F., Lunardi, G. M., and Silva, W. (2022). Ux of chatbots: An exploratory study on acceptance of user experience evaluation methods. In ICEIS (2), pages 355–363.
Cavalcante, E., Rivero, L., and Conte, T. (2015). Evaluating the feasibility of max: a method using cards and a board for assessing the post-use ux. International Journal of Software Engineering and Knowledge Engineering, 25(09n10):1759–1764.
ISO 9241-210 (2011). Iso/iec 9241-210: Ergonomics of human-system interaction – part 210: Human-centred design for interactive systems.
Jesus, E. A., Guerino, G. C., Valle, P., Nakamura, W. T., Oran, A. C., Balancieri, R., Coleti, T. A., Morandini, M., Ferreira, B., and Silva, W. (2022). An experimental study on usability and user experience evaluation techniques in mobile applications. In ICEIS (2), pages 340–347.
Kujala, S., Roto, V., Väänänen-Vainio-Mattila, K., Karapanos, E., and Sinnelä, A. (2011a). Ux curve: A method for evaluating long-term user experience. Interacting with computers, 23(5):473–483.
Kujala, S., Roto, V., Väänänen-Vainio-Mattila, K., and Sinnelä, A. (2011b). Identifying hedonic factors in long-term user experience. In Conference on Designing Pleasurable Products and Interfaces, pages 1–8.
Marques, L. C., Nakamura, W. T., Valentim, N. M. C., Rivero, L., and Conte, T. (2018). Do scale type techniques identify problems that affect user experience? user experience evaluation of a mobile application (s). In SEKE, pages 451–450.
Nakamura, W. T., de Oliveira, E. H. T., and Conte, T. (2017). Usability and user experience evaluation of learning management systems-a systematic mapping study. In ICEIS, volume 2, pages 97–108. Scitepress.
Rivero, L. and Conte, T. (2017). A systematic mapping study on research contributions on ux evaluation technologies. In IHC, pages 1–10.
Venkatesh, V. and Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management science, 46(2):186–204.
Cavalcante, E., Rivero, L., and Conte, T. (2015). Evaluating the feasibility of max: a method using cards and a board for assessing the post-use ux. International Journal of Software Engineering and Knowledge Engineering, 25(09n10):1759–1764.
ISO 9241-210 (2011). Iso/iec 9241-210: Ergonomics of human-system interaction – part 210: Human-centred design for interactive systems.
Jesus, E. A., Guerino, G. C., Valle, P., Nakamura, W. T., Oran, A. C., Balancieri, R., Coleti, T. A., Morandini, M., Ferreira, B., and Silva, W. (2022). An experimental study on usability and user experience evaluation techniques in mobile applications. In ICEIS (2), pages 340–347.
Kujala, S., Roto, V., Väänänen-Vainio-Mattila, K., Karapanos, E., and Sinnelä, A. (2011a). Ux curve: A method for evaluating long-term user experience. Interacting with computers, 23(5):473–483.
Kujala, S., Roto, V., Väänänen-Vainio-Mattila, K., and Sinnelä, A. (2011b). Identifying hedonic factors in long-term user experience. In Conference on Designing Pleasurable Products and Interfaces, pages 1–8.
Marques, L. C., Nakamura, W. T., Valentim, N. M. C., Rivero, L., and Conte, T. (2018). Do scale type techniques identify problems that affect user experience? user experience evaluation of a mobile application (s). In SEKE, pages 451–450.
Nakamura, W. T., de Oliveira, E. H. T., and Conte, T. (2017). Usability and user experience evaluation of learning management systems-a systematic mapping study. In ICEIS, volume 2, pages 97–108. Scitepress.
Rivero, L. and Conte, T. (2017). A systematic mapping study on research contributions on ux evaluation technologies. In IHC, pages 1–10.
Venkatesh, V. and Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management science, 46(2):186–204.
Publicado
18/10/2022
Como Citar
SILVA, Leonardo G.; FINGER, Alice; SILVA, Williamson.
Um estudo exploratório sobre a aceitação do UX Curve aplicado a Ambientes Virtuais de Aprendizagem. In: ESCOLA REGIONAL DE ENGENHARIA DE SOFTWARE (ERES), 6. , 2022, Blumenau.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2022
.
p. 31-40.
DOI: https://doi.org/10.5753/eres.2022.227725.
