Conceitualização e Medida do quanto a Experiência do usuário pode ser Cool: Uma revisão sistemática da literatura

  • Rosângela Santana Universidade Federal de Goiás
  • Deller Ferreira Universidade Federal de Goiás
  • Luciana Berretta Universidade Federal de Goiás

Resumo


Este artigo apresenta uma revisão sistemática da literatura com objetivo de definir um conceito mais geral do termo "coolness" e exemplificar como ele pode ser operacionalizado para medir o quanto a experiência do usuário é "cool". Em português "coolness" pode ser entendido como o quanto algo pode ser legal. A motivação para a realização deste trabalho é que o termo vem sendo integrado ao projeto de interfaces computacionais e tornado parte da interação humano-computador (IHC). Apesar das valiosas contribuições até o momento, ainda não há um conceito bem estabelecido. Há uma necessidade de se elaborar uma definição mais abrangente e uma demanda para a criação de um instrumento que possa determinar o quanto uma interface computacional é cool, em português legal. Através de uma revisão sistemática da literatura foram analisados artigos publicados que abordam o termo "coolness". Nesse processo foram integralizadas vários sub conceitos vinculados ao conceito de "coolness”, assim como instrumentos gerados a partir desses subconceitos para medir o quanto um produto digital é legal.

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Publicado
11/11/2020
SANTANA, Rosângela; FERREIRA, Deller; BERRETTA, Luciana. Conceitualização e Medida do quanto a Experiência do usuário pode ser Cool: Uma revisão sistemática da literatura. In: ESCOLA REGIONAL DE INFORMÁTICA DE GOIÁS (ERI-GO), 8. , 2020, Evento Online. Anais [...]. Porto Alegre: Sociedade Brasileira de Computação, 2020 . p. 115-128. DOI: https://doi.org/10.5753/erigo.2020.13866.