Percepção dos Desenvolvedores sobre Comunicação em Desenvolvimento de Software

  • Jessica Garcia Universidade Federal do Mato Grosso
  • Joyce Oliveira Universidade Federal do Mato Grosso
  • Vanice Cunha Universidade Federal do Mato Grosso
  • Christiane Nobre Universidade Federal do Mato Grosso
  • Giulla Araújo Tribunal de Contas do Estado de Mato Grosso
  • Eunice Nunes Universidade Federal do Mato Grosso
  • Cristiano Araújo Universidade Federal do Mato Grosso

Resumo


A comunicação tem sido um fator amplamente estudado, pois quando realizada de maneira ineficaz leva a problemas que afetam a entrega de produtos e serviços aos clientes. No contexto do desenvolvimento de software, as equipes com lacunas associadas a comunicação são prejudicadas em termos de tempo, custo e esforço. Este artigo investiga, sob a perspectiva de desenvolvedores, definições, estratégias, ferramentas, fatores e atitudes relacionados à comunicação que afetam o desenvolvimento de software. Os resultados mostram que reuniões, ferramentas de videoconferência, relações interpessoais e a confiança entre os membros da equipe são elementos que potencializam a comunicação.

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Publicado
11/11/2020
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GARCIA, Jessica; OLIVEIRA, Joyce; CUNHA, Vanice; NOBRE, Christiane; ARAÚJO, Giulla; NUNES, Eunice; ARAÚJO, Cristiano. Percepção dos Desenvolvedores sobre Comunicação em Desenvolvimento de Software. In: ESCOLA REGIONAL DE INFORMÁTICA DE GOIÁS (ERI-GO), 8. , 2020, Evento Online. Anais [...]. Porto Alegre: Sociedade Brasileira de Computação, 2020 . p. 273-282. DOI: https://doi.org/10.5753/erigo.2020.13880.