Usabilidade de Ferramentas para Assinatura Digital de Documentos PDF
Resumo
Neste trabalho investigamos questões de usabilidade em seis ferramentas que viabilizam assinatura digital de documentos PDF. Como um passo nesta direção, realizamos um estudo empírico com usuários digitalmente proficientes. Os resultados indicam que ainda temos um caminho pela frente quando consideramos usabilidade no contexto de assinaturas digitais.
Referências
Bangor, A., Kortum, P., and Miller, J. (2009). Determining what individual sus scores mean: Adding an adjective rating scale. Journal of usability studies, 4(3):114–123.
Bangor, A., Kortum, P. T., and Miller, J. T. (2008). An empirical evaluation of the system usability scale. Intl. Journal of Human–Computer Interaction, 24(6):574–594.
Brooke, J. et al. (1996). SUS-a quick and dirty usability scale. Usability evaluation in industry, 189:4–7.
Bühler, G., Entschew, E., and Selhorst, M. (2014). Security versus usability–user-friendly qualified signatures based on German ID cards. In Securing Electronic Business Processes, pages 94–105. Springer.
Lemos, S., Vargas, L., Mansilha, R., and Kreutz, D. (2021). Assinatura digital em documentos PDF (versão estendida). https://arxiv.kreutz.xyz/wrseg2021_assina_PDF_ve1.pdf.
Lopez, J., Oppliger, R., and Pernul, G. (2005). Why have public key infrastructures failed so far? Internet Research.
Martins, A. I., Rosa, A. F., Queirós, A., Silva, A., and Rocha, N. P. (2015). European portuguese validation of the system usability scale (SUS). Procedia Computer Science, 67:293–300.
Muller, M. J., Haslwanter, J. H., and Dayton, T. (1997). Participatory practices in the software lifecycle. In Handbook of human-computer interaction, pages 255–297. Elsevier.
Nielsen, J. (1994). Usability engineering. Morgan Kaufmann. Rubin, J., Chisnell, D., and Spool, J. (2011). Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. Wiley.
Rubin, J., Chisnell, D., and Spool, J. (2011). Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. Wiley.
Bangor, A., Kortum, P. T., and Miller, J. T. (2008). An empirical evaluation of the system usability scale. Intl. Journal of Human–Computer Interaction, 24(6):574–594.
Brooke, J. et al. (1996). SUS-a quick and dirty usability scale. Usability evaluation in industry, 189:4–7.
Bühler, G., Entschew, E., and Selhorst, M. (2014). Security versus usability–user-friendly qualified signatures based on German ID cards. In Securing Electronic Business Processes, pages 94–105. Springer.
Lemos, S., Vargas, L., Mansilha, R., and Kreutz, D. (2021). Assinatura digital em documentos PDF (versão estendida). https://arxiv.kreutz.xyz/wrseg2021_assina_PDF_ve1.pdf.
Lopez, J., Oppliger, R., and Pernul, G. (2005). Why have public key infrastructures failed so far? Internet Research.
Martins, A. I., Rosa, A. F., Queirós, A., Silva, A., and Rocha, N. P. (2015). European portuguese validation of the system usability scale (SUS). Procedia Computer Science, 67:293–300.
Muller, M. J., Haslwanter, J. H., and Dayton, T. (1997). Participatory practices in the software lifecycle. In Handbook of human-computer interaction, pages 255–297. Elsevier.
Nielsen, J. (1994). Usability engineering. Morgan Kaufmann. Rubin, J., Chisnell, D., and Spool, J. (2011). Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. Wiley.
Rubin, J., Chisnell, D., and Spool, J. (2011). Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. Wiley.
Publicado
27/10/2021
Como Citar
OLIVEIRA, Sandro; VARGAS, Luciano; MANSILHA, Rodrigo; KREUTZ, Diego.
Usabilidade de Ferramentas para Assinatura Digital de Documentos PDF. In: ESCOLA REGIONAL DE REDES DE COMPUTADORES (ERRC), 19. , 2021, Charqueadas/RS.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2021
.
p. 79-84.
DOI: https://doi.org/10.5753/errc.2021.18546.
