Um plugin para simplificação de interface de usuários para pessoas com Ansiedade Computacional

  • Thiago D. dos Santos UFABC / UPM
  • Vagner F. de Santana IBM Research

Resumo


Ansiedade Computacional (AC, do inglês Computer Anxiety) pode ser definida como medo e preocupações que alguém pode ter ao usar computadores. Pessoas com AC podem não conseguir realizar certas tarefas, ficar frustradas e desistir quando encontram interfaces de usuário complicadas ou que exigem conhecimento sobre padrões e símbolos usados em sistemas computacionais. Assim, o presente trabalho descreve um plugin para navegador web que utiliza dados de interação (e.g., eventos de mouse mouse, teclado e de sistema) para inferir níveis elevados de AC durante a interação. Complementarmente, o plugin desenvolvido visa simplificar a interface de usuário considerando um conjunto de regras pré-definidas – baseado em estudos de campo anteriores envolvendo 74 pessoas idosas – como forma de apoiar pessoas com AC e reduzir eventuais impactos causados por ela.

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Publicado
16/10/2023
SANTOS, Thiago D. dos; SANTANA, Vagner F. de. Um plugin para simplificação de interface de usuários para pessoas com Ansiedade Computacional. In: PÔSTERES E DEMONSTRAÇÕES - SIMPÓSIO BRASILEIRO DE FATORES HUMANOS EM SISTEMAS COMPUTACIONAIS (IHC), 22. , 2023, Maceió/AL. Anais [...]. Porto Alegre: Sociedade Brasileira de Computação, 2023 . p. 194-198. DOI: https://doi.org/10.5753/ihc_estendido.2023.233806.