Developing an Accessible Survey Completion Tool for People with Disabilities

• Cristiana Modesto Universidade de Lisboa http://orcid.org/0000-0003-3897-8613
• Letícia Seixas Pereira Universidade de Lisboa https://orcid.org/0000-0003-0178-5543
• Carlos Duarte Universidade de Lisboa https://orcid.org/0000-0003-1370-5379

DOI: https://doi.org/10.5753/ihc_estendido.2025.12992

Resumo

Introduction: Surveys are a key method for collecting data, used in contexts ranging from national censuses to customer satisfaction assessments. Despite their clear utility, recent literature highlights their inaccessibility to people with disabilities. Objective: This paper outlines the development of a survey completion tool accessible to people with disabilities. Methodology: Key steps included identifying requirements for designing an accessible survey completion tool, implementing them, testing the tool with people with disabilities, and refning it based on identifed issues and suggested changes. Results: Overall, the tool was found to be accessible to people with diverse disabilities.

Palavras-chave: Accessibility, Surveys, Survey completion tool, People with disabilities

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