Beyond the Interface: Towards a Human-Centered Future of Software-Intensive Systems

Resumo


Introduction: One of the Grand Challenges in Human-Computer Interaction (HCI) in Brazil (GranDIHC-BR 2025–2035) calls for rethinking HCI in light of advances in Interaction with Emerging Technologies, emphasizing the need to consistently integrate Humans, Technologies, and Contexts. Objective: Our research aims to address this challenge in the domain of Software-Intensive Systems (SiS), with a specific focus on human-centered requirements analysis throughout the development lifecycle. Methodology: The study follows a qualitative and exploratory approach, combining theoretical development with practical investigation. Results: Initially, a systematic literature review was conducted to identify existing approaches to human-centered requirements analysis and best practices in Software-Intensive Systems (SiS). Based on these findings, the TRACE methodology was developed. By the conclusion of the project, the research is expected to contribute to the creation of SiS that are more transparent, responsible, and aligned with users’ needs and capabilities.
Palavras-chave: IHC em Software-Intensive Systems, emergent Systems, CG7, Emergent Behavior

Referências

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Guimarães, L., Martins, N., Pereira, L., Penedos-Santiago, E., & Brandão, D. (2022). Interface design guidelines for low literacy users: a literature review. In Proceedings of the 2022 6th International Conference on Education and E-Learning, pp. 29–35.

Sadeghi, M., Carenini, A., Corcho, O., Rossi, M., Santoro, R., & Vogelsang, A. (2024). Interoperability of heterogeneous systems of systems: from requirements to a reference architecture. The Journal of Supercomputing, 80(7), 8954–8987.

Zaina, L., Prates, R. O., Delabrida Silva, S. E., Choma, J., Valentim, N. M. C., Frigo, L. B., & Bicho, A. D. L. (2024). GranDIHC-BR 2025-2035 GC7: Interaction with Emerging Technologies: An Ecosystem Integrating Humans, Technologies and Contexts. In Proceedings of the XXIII Brazilian Symposium on Human Factors in Computing Systems (IHC ’24), pp. 1–21.
Publicado
08/09/2025
LANA, Cristiane Aparecida; BARBOSA, Simone Diniz Junqueira; VILLELA, Maria Lúcia Bento. Beyond the Interface: Towards a Human-Centered Future of Software-Intensive Systems. In: POSITION PAPERS - GRANDIHCBR 2025-2035 - SIMPÓSIO BRASILEIRO SOBRE FATORES HUMANOS EM SISTEMAS COMPUTACIONAIS (IHC), 24. , 2025, Belo Horizonte/MG. Anais [...]. Porto Alegre: Sociedade Brasileira de Computação, 2025 . p. 403-409. DOI: https://doi.org/10.5753/ihc_estendido.2025.16219.