Web Usability Inspection Technique Based on Design Perspectives
Resumo
Este artigo apresenta uma técnica de inspeção de usabilidade (WDP - Web Design Perspectives-Based Usability Evaluation) e a metodologia experimental utilizada como base para seu desenvolvimento e aprimoramento. Até o presente momento foram executados três estudos experimentais (um secundário e dois primários) que levaram à versão atual da técnica WDP. Resultados indicam que a técnica é viável e que é possivelmente mais efetiva e tão eficiente quanto a Avaliação Heurística proposta por Nielsen.
Referências
Abrahão, S., Condori-Fernández, N., Olsina, L., Pastor, O. (2003). “Defining and Validating Metrics for Navigational Models”, Proceeding of the Ninth International Software Metrics Symposium (METRICS’03).
Baresi, L., Garzotto, F., Paolini, P. (2000), “From Web Sites to Web Applications: New Issues for Conceptual Modeling”. In Proc. of the ER'00 Workshop on World Wide Web and Conceptual Modeling, Salt Lake City (USA).
Ceri, S., Fraternali, P., Bongio, A. (2000). “Web Modeling Language (WebML): a Modeling Language for Designing Web Sites”. WWW9 Conference, Amsterdam.
Conallen, J. (2002), “Building Web Applications with UML”, second edition AddisonWesley, ISBN: 0-20-173038-3.
Conte T., Massolar, J., Mendes, E., Travassos, G., H. (2007). "Usability Evaluation Based on Web Design Perspective", First International Symposium on Empirical Software Engineering and Measurement (ESEM 2007), Madrid, Spain (accepted for publication).
Conte T., Mendes, E., Travassos, G., H. (2005). "Development Processes for Web Applications: A Systematic Review", in Proceedings of XI Simpósio Brasileiro de Multimídia e Web WebMedia, Poços de Caldas, Brasil, 2005. (In Portuguese).
Diaz, P., Montero, S., Aedo, I. (2004). “Modelling hypermedia and Web applications: the Ariadne Development Method”, Information Systems.
Dix, A., Finlay, J., Abowd, G., Beale, R. (2004) “Human-Computer Interaction”, Ed. Pearson/ Prentice Hall, Third Edition.
Fons, J., Pelechano, V., Albert, M., Pastor, O. (2003). “Development of Web Applications from Web Enhanced Conceptual Schemas”, Conference on Conceptual Modeling (ER), Is International, 22nd, Il-Yeol Song, Stephen W. Liddle, Tok Wan Ling, Peter Scheuermann, Springer-Verlag, Lecture Notes in Computer Science, 3540-20299-4, 2813.
Garzotto F., Matera M., Paolini P. (1999). "Abstract Tasks: a tool for the inspection of Web sites and off-line hypermedia”, Proceedings of the tenth ACM Conference on Hypertext and hypermedia.
Gómez, J., Cachero, C., Pastor, O. (2001), “Conceptual Modeling of DeviceIndependent Web Applications”, IEEE Multimedia, 8(2), April – June.
ISO (2000), “ISO/IEC FDIS 9126-1: Software Engineering Product quality – Parts 14”.
Kappel, G., Michlmayr, E., Pröll, B., Reich, S., Retschitzegger, W. (2004). “Web Engineering Old wine in new bottles?”, Web Engineering, Springer LNCS 3140.
Kitchenham, B. (2004), “Procedures for Performing Systematic Reviews”, Keele technical report SE0401 and NICTA technical report 0400011T.1.
Koch, N., Kraus, A. (2002). “The expressive Power of UML-based Web Engineering”. Second Int. Worskhop on Web-oriented Software Technology (IWWOSTí02).
Matera, M., Rizzo, F., Carughi, G. (2006). “Web Usability: Principles and Evaluation Methods”, In “Web Engineering” (Eds: Emilia Mendes and Nile Mosley), Springer.
Mafra, S. N., Barcelos, R. F., Travassos, G. H. (2006) “Aplicando uma Metodologia Baseada em Evidência na Definição de Novas Tecnologias de Software”. In: XX SBES, Florianópolis, SC, Brasil, 2006.
Mendes, E. and Kitchenham, B. (2004), "Protocol for Systematic Review”. Available at http://www.cs.auckland.ac.nz/emilia/srspp.pdf. Last accessed by 05/10/2005.
Mendes, E., Mosley, N., Counsell, S. (2006). “The Need for Web Engineering: An Introduction”, In “Web Engineering” (Eds: Emilia Mendes and Nile Mosley), Springer.
Mian, P., Conte, T., Natali, A., Biolchini, J., Mendes, E., Travassos, G. (2005), “Lessons Learned on Applying Systematic Reviews to Software Engineering”, 3rd Intern. Workshop “GUIDELINES FOR EMPIRICAL WORK” in the Workshop Series on Empirical Software Engineering (WSESE 2005).
Nielsen, J. (1994). “Heuristic evaluation”. In Nielsen, J., and Mack, R.L. (Eds.), “Usability Inspection Methods”. John Wiley & Sons, New York, NY.
Offutt, J., “Quality attributes of Web software applications”, IEEE Software, 19(2), March/April 2002.
Olsina, L., Covella, G., Rossi, G. (2006). “Web Quality”, In “Web Engineering” (Eds: Emilia Mendes and Nile Mosley), Springer, 2006.
Pastor, O. (2004). “Fitting the Pieces of the Web Engineering Puzzle” – Invited Talking, XVIII Simpósio Brasileiro de Engenharia de Software (SBES), Brasília, October.
Pfleeger, S. L. (1999). “Albert Einstein and Empirical Software Engineering”, IEEE Computer.
Polson, P., Lewis, C., Rieman, J., Wharton, C. (1992). “Cognitive Walkthroughs: a method for theory-based evaluation of users interfaces”, International Journal of Man-Machine Studies.
Pressman, R. (2000). “What a tangled Web we have”, IEEE Software, Jan – Feb.
Schwabe, D., Rossi, G., Barbosa, S. (1996). “Systematic Hypermedia Design with OOHDM”, ACM Conference on Hypertext.
Shull, F., Carver, J., Travassos, G. (2001), “An Empirical Methodology for Introducing Software Processes”, In: Proceedings of the Joint 8th European Software Engineering Conference (ESEC) and 9th ACM SIGSOFT Symposium on the Foundations of Software Engineering (FSE-9).
Zhang, Z., Basili, V., Shneiderman, B. (1999). “Perspective-based Usability Inspection: An Empirical Validation of Efficacy”, Empirical Software Engineering: An International Journal, vol. 4(1), March.
Baresi, L., Garzotto, F., Paolini, P. (2000), “From Web Sites to Web Applications: New Issues for Conceptual Modeling”. In Proc. of the ER'00 Workshop on World Wide Web and Conceptual Modeling, Salt Lake City (USA).
Ceri, S., Fraternali, P., Bongio, A. (2000). “Web Modeling Language (WebML): a Modeling Language for Designing Web Sites”. WWW9 Conference, Amsterdam.
Conallen, J. (2002), “Building Web Applications with UML”, second edition AddisonWesley, ISBN: 0-20-173038-3.
Conte T., Massolar, J., Mendes, E., Travassos, G., H. (2007). "Usability Evaluation Based on Web Design Perspective", First International Symposium on Empirical Software Engineering and Measurement (ESEM 2007), Madrid, Spain (accepted for publication).
Conte T., Mendes, E., Travassos, G., H. (2005). "Development Processes for Web Applications: A Systematic Review", in Proceedings of XI Simpósio Brasileiro de Multimídia e Web WebMedia, Poços de Caldas, Brasil, 2005. (In Portuguese).
Diaz, P., Montero, S., Aedo, I. (2004). “Modelling hypermedia and Web applications: the Ariadne Development Method”, Information Systems.
Dix, A., Finlay, J., Abowd, G., Beale, R. (2004) “Human-Computer Interaction”, Ed. Pearson/ Prentice Hall, Third Edition.
Fons, J., Pelechano, V., Albert, M., Pastor, O. (2003). “Development of Web Applications from Web Enhanced Conceptual Schemas”, Conference on Conceptual Modeling (ER), Is International, 22nd, Il-Yeol Song, Stephen W. Liddle, Tok Wan Ling, Peter Scheuermann, Springer-Verlag, Lecture Notes in Computer Science, 3540-20299-4, 2813.
Garzotto F., Matera M., Paolini P. (1999). "Abstract Tasks: a tool for the inspection of Web sites and off-line hypermedia”, Proceedings of the tenth ACM Conference on Hypertext and hypermedia.
Gómez, J., Cachero, C., Pastor, O. (2001), “Conceptual Modeling of DeviceIndependent Web Applications”, IEEE Multimedia, 8(2), April – June.
ISO (2000), “ISO/IEC FDIS 9126-1: Software Engineering Product quality – Parts 14”.
Kappel, G., Michlmayr, E., Pröll, B., Reich, S., Retschitzegger, W. (2004). “Web Engineering Old wine in new bottles?”, Web Engineering, Springer LNCS 3140.
Kitchenham, B. (2004), “Procedures for Performing Systematic Reviews”, Keele technical report SE0401 and NICTA technical report 0400011T.1.
Koch, N., Kraus, A. (2002). “The expressive Power of UML-based Web Engineering”. Second Int. Worskhop on Web-oriented Software Technology (IWWOSTí02).
Matera, M., Rizzo, F., Carughi, G. (2006). “Web Usability: Principles and Evaluation Methods”, In “Web Engineering” (Eds: Emilia Mendes and Nile Mosley), Springer.
Mafra, S. N., Barcelos, R. F., Travassos, G. H. (2006) “Aplicando uma Metodologia Baseada em Evidência na Definição de Novas Tecnologias de Software”. In: XX SBES, Florianópolis, SC, Brasil, 2006.
Mendes, E. and Kitchenham, B. (2004), "Protocol for Systematic Review”. Available at http://www.cs.auckland.ac.nz/emilia/srspp.pdf. Last accessed by 05/10/2005.
Mendes, E., Mosley, N., Counsell, S. (2006). “The Need for Web Engineering: An Introduction”, In “Web Engineering” (Eds: Emilia Mendes and Nile Mosley), Springer.
Mian, P., Conte, T., Natali, A., Biolchini, J., Mendes, E., Travassos, G. (2005), “Lessons Learned on Applying Systematic Reviews to Software Engineering”, 3rd Intern. Workshop “GUIDELINES FOR EMPIRICAL WORK” in the Workshop Series on Empirical Software Engineering (WSESE 2005).
Nielsen, J. (1994). “Heuristic evaluation”. In Nielsen, J., and Mack, R.L. (Eds.), “Usability Inspection Methods”. John Wiley & Sons, New York, NY.
Offutt, J., “Quality attributes of Web software applications”, IEEE Software, 19(2), March/April 2002.
Olsina, L., Covella, G., Rossi, G. (2006). “Web Quality”, In “Web Engineering” (Eds: Emilia Mendes and Nile Mosley), Springer, 2006.
Pastor, O. (2004). “Fitting the Pieces of the Web Engineering Puzzle” – Invited Talking, XVIII Simpósio Brasileiro de Engenharia de Software (SBES), Brasília, October.
Pfleeger, S. L. (1999). “Albert Einstein and Empirical Software Engineering”, IEEE Computer.
Polson, P., Lewis, C., Rieman, J., Wharton, C. (1992). “Cognitive Walkthroughs: a method for theory-based evaluation of users interfaces”, International Journal of Man-Machine Studies.
Pressman, R. (2000). “What a tangled Web we have”, IEEE Software, Jan – Feb.
Schwabe, D., Rossi, G., Barbosa, S. (1996). “Systematic Hypermedia Design with OOHDM”, ACM Conference on Hypertext.
Shull, F., Carver, J., Travassos, G. (2001), “An Empirical Methodology for Introducing Software Processes”, In: Proceedings of the Joint 8th European Software Engineering Conference (ESEC) and 9th ACM SIGSOFT Symposium on the Foundations of Software Engineering (FSE-9).
Zhang, Z., Basili, V., Shneiderman, B. (1999). “Perspective-based Usability Inspection: An Empirical Validation of Efficacy”, Empirical Software Engineering: An International Journal, vol. 4(1), March.
Publicado
15/10/2007
Como Citar
CONTE, Tayana; MASSOLAR, Jobson; MENDES, Emilia; TRAVASSOS, Guilherme Horta.
Web Usability Inspection Technique Based on Design Perspectives. In: SIMPÓSIO BRASILEIRO DE ENGENHARIA DE SOFTWARE (SBES), 21. , 2007, João Pessoa.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2007
.
p. 394-410.
DOI: https://doi.org/10.5753/sbes.2007.21318.
