Integrando Processos de Negócio à Elicitação de Requisitos

  • Soeli T. Fiorini PUC-Rio
  • Julio Cesar Sampaio do Prado Leite PUC-Rio
  • T. Diana Macedo-Soares PUC-Rio

Abstract


This article proposes a strategy for the elicitation of software development requirements by way of a business process methodology and hypertext technology. The first step is the construction of a conceptual model based on total quality principles in view of structuring relevant information on this firm's processes. This model is redefined to ensure its implementation as a hypertext. Once organized in this way, the process relevant information can be used to elicit software requirements with the help of a structured access directed towards a requirements specific representation. This model was partially validated in the scope of a case-study and the structured access was implemented in a hypertext system.
Keywords: requirements, processes, quality, elicitation, hypertext

References

Léo G. Almeida. Gerência de Processo - Mais um passo para a excelência, Qualitymark, 1993.

Daniel M. Berry. The Requirements Iceberg and Various Icepicks Chipping at It. In VIII Simpósio Brasileiro de Engenharia de Software - Palestras Convidadas, pages 36-56, Curitiba, PR, Outubro 1994.

Robert P. Bostron. Successful Apllication of Communication Techniques to Improve the Systems Development Process. Information & Management, North-Holland, pages 279 295, 1989.

J. Jr. Bubenko, C. Rolland, P. Loucopoulos, and V. DeAntonellis. Facilitating "Fuzzy to Formal" Requirements Modelling. In ICRE - First International Conference on Requirements Engineering, pages 154-157, IEEE Computer Society Press, April 1994.

R. G. Castro. Uma Linguagem de Representação para Modelagem de Sistemas de Informação. Departamento de Informática, PUC-Rio, 1994. Dissertação de Mestrado.

Sérgio R. Chamone. TQM numa Multinacional: suas melhores práticas. Departamento de Engenharia Industrial, Pontificia Universidade Católica, Rio de Janeiro, 1992. Dissertação de Mestrado.

Asymetricx Corporation. Using Toolllook - A Guide to Building and Working with Books, 1991. Manual.

Thomas. H. Danvenport. Process Inovation: Recngencering Work through Information Technology. Harvard Business School Press, 1993.

Thomas H. Davenport and James E. Sbort. The New Industrial Engineering: Information Technology and Business Process Redesign. Sloan Management Review, 1990.

Alan M. Davis and Pei Hsia. Giving VOICE to Requirements Engineering. IEEE Software, pages 12-16, March 1994.

Soeli T. Fiorini. Processos de Negócio e Hipertextos; Uma Proposta para Elicitação de Requisitos. Departamento de Informática, PUC-Rio, Rio de Janeiro, 1995. Dissertação de Mestrado.

D. Gause and G. Weinberg. Erplorando Requerimentos de Sistemas. McGraw-Hill, 1991.

F. Gazotto, D Schwabe, and P. Paolini. HDM - A Model Based Approach Hypermedia Application Design. In ACM Transaction on Information Systems, volume 11, pages 1-26, January 1993.

Michael Hammer and James Champy. Reengenharia - Revolucionanda a empresa em função dos clientes, da concorrência e das grandes mudanças da gerência. Editora Campus, 1993.

H. Warrington. Business Process Improvement: The Breakthorough Strategy for Total Quality, Productivity and Competitiveness. McGraw-Hill, 1991.

IBM. Manual - Gerência de Processos M.D.Q. Brasil

Julio C. S. P. Leite. Validação de Requisitos: o uso de pontos de vista. In Revista Brasileira de Computação, V. 6, N.2, pp 39-58, RBC, Out/Dez 1980.

Julio C. S. P. Leite. Elicitação de Requisitos. In Notas de Aula, PUC-RJ, 1994.

Julio C. S. P. Leite and Antonio P.A. Oliveira. A Client Oriented Requirements Baseline. In Second IEEE International Symposium on Requirements Engineering, pages 108-117, IEEE Computer Society Press (order # PROTOLT), 1995.

T. Diana L.v.A. Macedo Soares and Sérgio G. R. Chamone. Total Quality Strategies in Industry the Experience of Two Multinationals in Brazil. In Quality Management Journal, number 1, pages 57-79, Milwaukee: ASQC, April 1994. Quality Press.

António P. A. Oliveira and Julio C. S. P. Leite. SERBAC: Uma Estratégia para Definição de Requisitos. In VIII Simpósio Hrasilesro de Engenharia de Software, pages 109 123, Curitiba, PR, 1994.

PNQ. Prêmio Nacional da Qualidade - Critérios de Excelência. Fundação para o Prêmio Nacional da Qualidade, 1993.

Denny Rock and Dorothy Yu. Improving Business Process Reengineering. AI EXPERT, pages 27-34, 1993.

Horácio Oliveira Soares. Análise Vital de Sistemas. DATAMEC S.A., Rio de Janeiro, 1993.

Ian Sommerville, T. Rodden, P. Sawyer, R. Bentley, and M. Twidale Integrating Etnography into the Requirements Engineering Process. In First IEEE International Symposium On Requirements Engineering, pages 165-173. IEEE Computer Society Press, 1993.
Published
1995-10-03
FIORINI, Soeli T.; LEITE, Julio Cesar Sampaio do Prado; MACEDO-SOARES, T. Diana. Integrando Processos de Negócio à Elicitação de Requisitos. In: BRAZILIAN SYMPOSIUM ON SOFTWARE ENGINEERING (SBES), 9. , 1995, Recife/PE. Anais [...]. Porto Alegre: Sociedade Brasileira de Computação, 1995 . p. 379-394. ISSN 2833-0633. DOI: https://doi.org/10.5753/sbes.1995.24095.