3D environment approach to teaching and learning business process management concepts: a systematic literature review

Resumo


Although efficient process management is a factor that impacts the competitiveness of organizations, undergraduate students entering the employment market still have difficulties to understand and perform functions related to BPM, which indicates obstacles in teaching and learning these concepts. Using innovative approaches such as 3D environments can bring pedagogical resources to complement BPM training. This work performs a systematic literature review to investigate approaches using 3D environments in BPM courses and training to find their impact on learning and teaching. Studies suggest that 3D environments can positively affect the BPM teaching and learning process and impact student motivation, keeping them connected to the study material.

Palavras-chave: Business process management, BPM education, 3D environment, systematic literature review

Referências

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Publicado
22/11/2021
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SILVA, Diogo Borges da; THOM, Lucineia Heloisa. 3D environment approach to teaching and learning business process management concepts: a systematic literature review. In: SIMPÓSIO BRASILEIRO DE INFORMÁTICA NA EDUCAÇÃO, 32. , 2021, Online. Anais [...]. Porto Alegre: Sociedade Brasileira de Computação, 2021 . p. 328-337. DOI: https://doi.org/10.5753/sbie.2021.218159.