MSECO-CERT: A Process-Based Approach to Support App Certification in Mobile Software Ecosystem

• Awdren de Lima Fontão UFAM
• Arilo Claudio Dias-Neto UFAM
• Rodrigo Pereira dos Santos UNIRIO

DOI: https://doi.org/10.5753/sbqs.2017.15115

Abstract

In a Mobile Software Ecosystem (MSECO), software organizations have restructured their processes to developers aiming to achieve goals, such as increasing the number of mobile applications (apps). However, the Quality Barrier provided by the Apps Store does not set criteria that can ensure that apps certified from them achieve the goals. It is necessary to consider the quality of support offered to the developers through the processes, since working in the processes (certification) can achieve the expected performance for the apps. In this work, a process-based approach to app certification (MSECO-CERT) was defined. The use of MSECO-CERT for app development generated a growth coefficient of downloads 363% higher and average user ratings 28% higher compared to an ad hoc approach.

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