Use of a gamification-based approach for the dissemination of training culture in an information technology company: An experience report
Abstract
Technological advances aligned with market competitiveness is making companies search for different ways to increase their productivity through training and qualifying its employees. However, for this, an active participation and motivation of them is necessary. Based on this, this experience report presents an aproach based on structured gamification in the form of a contest to spread the culture of training in the workforce and achieve the goal of the training indicator of an Information Technology company.
Keywords:
gamification, in-company training, information technology
References
Associação Brasileira de Normas Técnicas (2008). “NBR ISO 9001 Sistema de Gestão da Qualidade Requisitos”. ABNT, Rio de Janeiro, Novembro de 2008.
Bajdor, Paula; Dragolea, Larisa (2011). “The gamification as a tool to improve risk management in the enterprise”. In. Annales Universitatis Apulensis: Series Oeconomica, v. 13, n. 2, p. 574, 2011.
Bitencourt, Ricardo Barbosa. (2014) “Experiência de gamificação do ensino na Licenciatura em Computação no Sertão Pernambucano”. In. XIII Simpósio Brasileiro de Games e Entretenimento Digital, Porto Alegre, Brasil.
Cavalcante, N., Amancio, F., Juca, E. e Rodrigues, M. (2015). “Uso de Gamificação como Auxílio para Melhoria de Processos: Relato de Experiência”, In: XIV Simpósio Brasileiro de Qualidade de Software, Manaus, Brasil.
De melo, Alexandre Altair et al. (2014) “Version Control System Gamification: A proposal to encourage the engagement of developers to collaborate in software projects”. In: International Conference on Social Computing and Social Media. Springer International Publishing, 2014. p. 550-558.
Dubois, D. J.; Tamburrelli, G. (2013) “Understanding Gamification Mechanisms for Software Development.” In: Proceedings of the 2013 9th Joint Meeting on Foundations of Software Engineering. ESEC/FSE 2013. New York, NY, USA
Fernandes, João et al. (2012) “iThink: a game-based approach towards improving collaboration and participation in requirement elicitation.” In. Procedia Computer Science, v. 15, p. 66-77, 2012.
Fuggetta, A., (2000), “Software Process: A Roadmap”. In: Proceedings of the Conference on The Future of Software Engineering. ICSE ’00. New York, NY, USA: ACM, p. 25–34.
International Organization For Standardization/ International Electrotechnical Comission (2008). “ISO/IEC 12207 Systems and software engineering – Software life cycle processes”, In. Geneve.
Neeli, Basanth Kumar. (2012) “A method to engage employees using gamification in BPO industry”; In. Services in Emerging Markets (ICSEM), Third International Conference On.
SEI (2010). “CMMI for Development, Version 1.3”. Technical Report CMU/SEI-2010TR-033. Software Engineering Institute Carnegie Mellon University.
Softex (2016). “MPS.BR – Melhoria de Processo do Software Brasileiro, Guia Geral MPS de Gestão de Pessoas”, SOFTEX, Agosto.
Wood Jr., T.; Picarelli Filho, V. (2004). “Remuneração e carreira por habilidades e por competências: preparando a organização para a era das empresas de conhecimento intensivo”. 3. ed. São Paulo: Atlas.
Bajdor, Paula; Dragolea, Larisa (2011). “The gamification as a tool to improve risk management in the enterprise”. In. Annales Universitatis Apulensis: Series Oeconomica, v. 13, n. 2, p. 574, 2011.
Bitencourt, Ricardo Barbosa. (2014) “Experiência de gamificação do ensino na Licenciatura em Computação no Sertão Pernambucano”. In. XIII Simpósio Brasileiro de Games e Entretenimento Digital, Porto Alegre, Brasil.
Cavalcante, N., Amancio, F., Juca, E. e Rodrigues, M. (2015). “Uso de Gamificação como Auxílio para Melhoria de Processos: Relato de Experiência”, In: XIV Simpósio Brasileiro de Qualidade de Software, Manaus, Brasil.
De melo, Alexandre Altair et al. (2014) “Version Control System Gamification: A proposal to encourage the engagement of developers to collaborate in software projects”. In: International Conference on Social Computing and Social Media. Springer International Publishing, 2014. p. 550-558.
Dubois, D. J.; Tamburrelli, G. (2013) “Understanding Gamification Mechanisms for Software Development.” In: Proceedings of the 2013 9th Joint Meeting on Foundations of Software Engineering. ESEC/FSE 2013. New York, NY, USA
Fernandes, João et al. (2012) “iThink: a game-based approach towards improving collaboration and participation in requirement elicitation.” In. Procedia Computer Science, v. 15, p. 66-77, 2012.
Fuggetta, A., (2000), “Software Process: A Roadmap”. In: Proceedings of the Conference on The Future of Software Engineering. ICSE ’00. New York, NY, USA: ACM, p. 25–34.
International Organization For Standardization/ International Electrotechnical Comission (2008). “ISO/IEC 12207 Systems and software engineering – Software life cycle processes”, In. Geneve.
Neeli, Basanth Kumar. (2012) “A method to engage employees using gamification in BPO industry”; In. Services in Emerging Markets (ICSEM), Third International Conference On.
SEI (2010). “CMMI for Development, Version 1.3”. Technical Report CMU/SEI-2010TR-033. Software Engineering Institute Carnegie Mellon University.
Softex (2016). “MPS.BR – Melhoria de Processo do Software Brasileiro, Guia Geral MPS de Gestão de Pessoas”, SOFTEX, Agosto.
Wood Jr., T.; Picarelli Filho, V. (2004). “Remuneração e carreira por habilidades e por competências: preparando a organização para a era das empresas de conhecimento intensivo”. 3. ed. São Paulo: Atlas.
Published
2016-10-24
How to Cite
GONÇALVES, Ana Carolina de Sousa; JUCÁ, Emanuelle Nogueira; AMANCIO, Francisco Dione de Sousa.
Use of a gamification-based approach for the dissemination of training culture in an information technology company: An experience report. In: BRAZILIAN SOFTWARE QUALITY SYMPOSIUM (SBQS), 15. , 2016, Maceió.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2016
.
p. 362-373.
DOI: https://doi.org/10.5753/sbqs.2016.15146.
