Application of Lean Metrics for Analysis and Improvement in Software Maintenance Processes
Abstract
This paper presents an experience about software processes performance analysis, from the perspective of Lean experience through an analysis developed on maintenance projects of an software company. To develop this analysis, a study and selection of Lean metrics was conducted. These metrics will serve as guidance for carrying out the data collection and its analysis. This paper reports this experience presenting the adopted metrics, collecting and structuring data, calculation and representation of each metric, as well as analysis considering the information provided by the metrics. Opportunities for improvement are identified and recommendations are explained.
Keywords:
Lean Metrics, Maintenance, Analysis
References
MISHRA, Apoorva; DUBEY, Deepty (2013). A Comparative Study of Different Software Development Life Cycle Models in Different Scenarios. International Journal of Advance Research in Computer Science and Management Studies, India, v. 1, n. 5, 64-69.
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Petersen, K.; Wohlin, C. (2009). Measuring the Flow in Lean Software Development. Software - Practice and Experience, Blekinge Institute of Tecnology, Suécia.
SATO, Danilo Toshiaki (2007). Uso Eficaz de Métricas em Métodos Ágeis de Desenvolvimento de Software. 136. Dissertação de Mestrado - Instituto de Matemática e Estatística da USP, São Paulo.
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SHINGO, Shigeo (2010). Kaizen e a arte do pensamento criativo. Porto Alegre: Bookman.
POPPENDIECK, Mary; POPPENDIECK, Tom (2003). Lean Software Development: An Agile Toolkit. USA: Addison-Wesley.
WOMACK, James; JONES, Daniel; ROSS, Daniel (1991). The Machine that Changed the World: The Story of Lean Production - Toyota's Secret Weapon in the Global Car Wars That Is Revolutionizing World Industry, USA: Harper Perennial.
Petersen, K.; Wohlin, C. (2009). Measuring the Flow in Lean Software Development. Software - Practice and Experience, Blekinge Institute of Tecnology, Suécia.
SATO, Danilo Toshiaki (2007). Uso Eficaz de Métricas em Métodos Ágeis de Desenvolvimento de Software. 136. Dissertação de Mestrado - Instituto de Matemática e Estatística da USP, São Paulo.
WARD, Peter; ZHOU, Honggeng (2006). Impact of Information Technology Integration and Lean/Jut-In-Time Practices on Lead-Time Performance. Journal compilation of Decision Sciences Institute, USA, v. 37, n. 2, 177-203.
SHINGO, Shigeo (2010). Kaizen e a arte do pensamento criativo. Porto Alegre: Bookman.
Published
2014-08-04
How to Cite
MACIEL, Teresa Maria de Medeiros; GALVÃO, Luciano do Rêgo; MEIRA, Silvio.
Application of Lean Metrics for Analysis and Improvement in Software Maintenance Processes. In: BRAZILIAN SOFTWARE QUALITY SYMPOSIUM (SBQS), 13. , 2014, Blumenau.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2014
.
p. 264-271.
DOI: https://doi.org/10.5753/sbqs.2014.15259.
