Contributions to the Quality of a Product with Testers of Different Profiles: An Experience Report

• Mirian Souza FPF Tech
• Ellen Barroso FPF Tech
• Andréia Vieira FPF Tech
• Adriane Almeida FPF Tech
• Lucas Gomes FPF Tech
• Arilo Dias Neto UFAM

DOI: https://doi.org/10.5753/sbqs.2014.15261

Abstract

This paper presents an experience report of a software testing project that had as main objective to verify the acceptance of a product in the Brazilian market. The testing of this product should be executed by different user profiles, in five regions of Brazil. As result, it was observed that the collaboration of different profiles testing the same product was important to identify faults and improvements, adding value to product quality.

Keywords: Contributions, Testers, Profiles, Reporting

References

AUDY, J., PRIKLADNICK, R. Desenvolvimento Distribuído de Software - Desenvolvimento de Software com Equipes Distribuídas. Série Campus. Elsevier Editora, Rio de Janeiro, 2007.

BACH, J. Session-based test management. Software Testing and Quality Engineering, v.2, n.6, 2000.

COLLINS, E.; MACEDO, G.; MAIA, N.; DIAS-NETO, A. C. An Industrial Experience on the Application of Distributed Testing in a Agile Software Development Environment. 7th IEEE International Conference on Global Software Engineering. Aug 30, 2012.

LYNDSAY, J.; N. van E. Adventures in session-based testing. Workroom Productions Ltd. Maio 27, 2003.

MYERS, Glenford J.; SANDLER, Corey; BADGETT, Tom. The art of software testing. John Wiley & Sons, 2011.

PEZZÈ, M.; YOUNG, M.. Teste e Análise de Software: processos, princípios e técnicas. Porto Alegre: Bookman, 2008.

PRESSMAN, R. S. Engenharia de Software: Uma Abordagem Profissional. 7a Ed. São Paulo: McGraw-Hill, 2011.

SOMMERVILLE, I. Engenharia de Software. 8a Ed. São Paulo: Pearson Addison Wesley, 2007.

WHITTAKER, J. A. (2009) Exploratory Software Testing: Tips, Tricks, Tours, and Techniques to Guide Test Design. Addison-Wesley Professional, 2009.