Agile Practices Applied to a Software Maintenance Process: An Experience Report

• André L. B. M. Ramos Dataprev
• Thiago L. Luna de Lima Dataprev
• Lívia Maria R. V. Cunha Dataprev
• Rafael L. A. Tavares Dataprev

DOI: https://doi.org/10.5753/sbqs.2013.15298

Abstract

Many companies do not use a formal process during the software's evolution. This is due to the inadequacy of the traditional characteristics intrinsic to the process of software maintenance, e.g., fast delivery, simplicity in the communication process and closer monitoring of problems. In this context, this paper aims to present the software process, scrum-based agile model, adopted in the Maintenance Area of Dataprev / PB. At the end, we present the survey of subjective satisfaction of the maintenance team regarding adoption of that process.

Keywords: Scrum, Software Maintenance, Experience Reporting

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