Expert Mentoring: Intelligent assistant to clarify doubts about the determination of objective evidence required in the MPS.BR evaluation

• Lívia Maria Omena da Silva UFAL
• Rodrigo de Barros Paes UFAL
• Evandro de Barros Costa UFAL

DOI: https://doi.org/10.5753/sbqs.2011.15411

Abstract

This paper presents an intelligent assistant, called Expert Mentoring, whose goal is to support managers responsible for processes GPR and GRE in the allocation of objective evidences, that are most appropriate for verification of the results contained in the spreadsheet of indicators used in evaluation MPS.BR. It is intended with this assistant, reproduce the behavior of the implementer to simulate the resolution of problems of interpretation of the results that occur while filling the spreadsheet. However, it is not intended to replace the implementer and, yes, support you in clarifying these doubts. It is hoped that this tool could be useful to organizations that will be submitted the assessment process.

Keywords: Intelligent Assistant, Evidence Determination, Expert Mentoring

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