The Process Improvement Experience of Instituto Atlântico Based on SW-CMM level 2

• Carlos Giovano Pires Instituto Atlântico
• Fabiana Marinho Instituto Atlântico
• Gabriela Telles Instituto Atlântico
• Arnaldo Belchior UNIFOR

DOI: https://doi.org/10.5753/sbqs.2004.16201

Abstract

This work describes the Instituto Atlântico experience of planning and implementation of the SW-CMM level 2. This process was planned based on PDCA’s cicle and executed in accordance with the following phases: planning, diagnosis of the existing process, definition of new processes, implementation and use of the defined processes, and assessments. The main results of this experience was the increase in the product quality delivered to the customers and the maturity of the institution development process.

Keywords: Improvement Experience, Process, SW-CMM

References

Almeida, M. S., Moraes, L. F. R. Qualidade de Vida no Trabalho dos Profissionais de Informática e Cultura da Qualidade nas Empresas de Informática, Workshop de Qualidade, IX SBES, Recife, 1995.

Paulk, M. C. et al. Capability Maturity Model for Software, Version 1.1, Technical Report SEI-CMU-93-TR-24, Software Engineering Institute, 1993.

Grady, R. D. Successful Software Process Improvement, Hewlett-Packard Book, 1997.

Sommerville, Ian. Software Engineering, 6th Edition, Addison-Wesley Publishers Ltd., 2001. ISBN 0-201-39815-X.

Caputo, K. CMM Implementation Guide, Choreographing Software Process Improvement. Addison-Wesley Publishers Ltd, 1998. ISBN 0-201-37938-4

Paulk, M. C. et al. Capability Maturity Model for Software, Version 1.1, Technical Report SEI-CMU-93-TR-25, Software Engineering Institute, 1993.