Mudanças à frente? Expectativas para colaboração profissional após a pandemia
Resumo
A pandemia do coronavirus trouxe mudanças significativas com a transição para o home office. Esta pesquisa procura entender como o home office compulsório afetou as expectativas para colaboração profissional após a pandemia. Os resultados e a análise trabalham 29 entrevistas em profundidade com os profissionais em home office. Os resultados analisados sob a perspectiva da Teoria da Mudança Organizacional demonstraram que o suporte organizacional e a aceitação do grupo foram fundamentais para mudança. Além disso, daqui para frente, a flexibilidade foi indicada como parâmetro principal a ser incorporado em sistemas de colaboração profissional.Referências
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Fonner, K. L. and Stache, L. C. (2012). All in a day's work, at home: Teleworkers' management of micro role transitions and the work-home boundary. New Technology, Work and Employment, 27(3):242–257.
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Grant, C. A., Wallace, L. M., and Spurgeon, P. C. (2013). An exploration of the psychological factors affecting remote e-worker's job effectiveness, well-being and work-life balance. Employee Relations.
Hussain, S. T., Lei, S., Akram, T., Haider, M. J., Hussain, S. H., and Ali, M. (2018). Kurt lewin's change model: A critical review of the role of leadership and employee involvement in organizational change. Journal of Innovation & Knowledge, 3(3):123–127.
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Laumer, S. (2011). Why do people reject technologies-a literature-based discussion of the phenomena “resistance to change" in information systems and managerial psychology research.
Mann, S. and Holdsworth, L. (2003). The psychological impact of teleworking: stress, emotions and health. New Technology. Work and Employment, 18(3):196–211.
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Nagel, L. (2020). The influence of the covid-19 pandemic on the digital transformation of work. International Journal of Sociology and Social Policy.
Poulsen, S. and Ipsen, C. (2017). In times of change: How distance managers can ensure employees' wellbeing and organizational performance. Safety science, 100:37-45.
Pratt, J. H. (1984). Home teleworking: A study of its pioneers. Technological forecasting and social change, 25(1):1–14.
Schmidtner, M., Doering, C., and Timinger, H. (2021). Agile working during covid-19 pandemic. IEEE Engineering Management Review.
Stich, J.-F. (2020). A review of workplace stress in the virtual office. Intelligent Buildings International, 12(3):208–220.
Von Gaudecker, H.-M., Holler, R., Janys, L., Siflinger, B., and Zimpelmann, C. (2020). Labour supply in the early stages of the covid-19 pandemic: Empirical evidence on hours, home office, and expectations.
Wainer, J. et al. (2007). Métodos de pesquisa quantitativa e qualitativa para a ciência da computação. Atualização em informática, 1(221-262):32–33.
Waizenegger, L., McKenna, B., Cai, W., and Bendz, T. (2020). An affordance perspective of team collaboration and enforced working from home during covid-19. European Journal of Information Systems, 29(4):429-442.
Becerra, Z. M., Fereydooni, N., Kun, A. L., McKerral, A., Riener, A., Schartmüller, C., Walker, B. N., and Wintersberger, P. (2021). Interactive workshops in a pandemic: The real benefits of virtual spaces. IEEE Pervasive Computing, 20(1):35-39.
Braun, V. and Clarke, V. (2006). Using thematic analysis in psychology. Qualitative research in psychology, 3(2):77–101.
Burnes, B. (2004). Kurt lewin and the planned approach to change: a re-appraisal. Journal of Management studies, 41(6):977–-1002.
Cates, S. V. and Davis, R. (2013). The dark side of working in a virtual world: An investigation of the relationship between workplace isolation and engagement among teleworkers.
Chiavenato, I. (2005). Comportamento organizacional: a dinâmica do sucesso das organizações. Editora Manole.
Contreras, F., Baykal, E., and Abid, G. (2020). E-leadership and teleworking in times of covid-19 and beyond: what we know and where do we go. Frontiers in Psychology, 11:3484.
Cordeiro, A. M., Oliveira, G. M. d., Rentería, J. M., and Guimarães, C. A. (2007). Revisão sistemática: uma revisão narrativa. Revista do Colégio Brasileiro de Cirurgiões, 34:428-431.
Cropper, S., Ebers, M., Huxham, C., and Ring, P. S. (2008). The Oxford handbook of inter-organizational relations. Oxford Handbooks.
Davis, K. G., Kotowski, S. E., Daniel, D., Gerding, T., Naylor, J., and Syck, M. (2020). The home office: Ergonomic lessons from the "new normal". Ergonomics in design, 28(4):4–10.
Dent, E. B. and Goldberg, S. G. (1999). "resistance to change" a limiting perspective. The Journal of Applied Behavioral Science, 35(1):45-47.
Fonner, K. L. and Stache, L. C. (2012). All in a day's work, at home: Teleworkers' management of micro role transitions and the work-home boundary. New Technology, Work and Employment, 27(3):242–257.
Gibbs, M., Mengel, F., and Siemroth, C. (2021). Work from home & productivity: Evidence from personnel & analytics data on it professionals. University of Chicago, Becker Friedman Institute for Economics Working Paper, (2021-56).
Góes, G. S., Martins, F. d. S., and Nascimento, J. A. S. (2021). O trabalho remoto e a pandemia: o que a pnad covid-19 nos mostrou. Carta Conjunt.(Inst. Pesqui. Econ. Apl.), pages 1-16.
Grant, C. A., Wallace, L. M., and Spurgeon, P. C. (2013). An exploration of the psychological factors affecting remote e-worker's job effectiveness, well-being and work-life balance. Employee Relations.
Hussain, S. T., Lei, S., Akram, T., Haider, M. J., Hussain, S. H., and Ali, M. (2018). Kurt lewin's change model: A critical review of the role of leadership and employee involvement in organizational change. Journal of Innovation & Knowledge, 3(3):123–127.
Kelly, J. A. (2020). The sudden requirement to work from home due to covid-19 pandemic restrictions: Attitudes and changes in perceived value of physical and immersive workspaces. In Delivered at the 6th Annual (2020) International Immersive Learning Research Network Conference.
Klein, H. K. and Myers, M. D. (1999). A set of principles for conducting and evaluating interpretive field studies in information systems. MIS quarterly, pages 67-93.
Lapointe, L. and Rivard, S. (2017). Research on user resistance to information technology. In The Routledge companion to management information systems, pages 183–201. Routledge.
Laumer, S. (2011). Why do people reject technologies-a literature-based discussion of the phenomena “resistance to change" in information systems and managerial psychology research.
Mann, S. and Holdsworth, L. (2003). The psychological impact of teleworking: stress, emotions and health. New Technology. Work and Employment, 18(3):196–211.
Marques, M. U. E. D. B. (2021). Análise de conteúdo. Clube de Autores.
Nagel, L. (2020). The influence of the covid-19 pandemic on the digital transformation of work. International Journal of Sociology and Social Policy.
Poulsen, S. and Ipsen, C. (2017). In times of change: How distance managers can ensure employees' wellbeing and organizational performance. Safety science, 100:37-45.
Pratt, J. H. (1984). Home teleworking: A study of its pioneers. Technological forecasting and social change, 25(1):1–14.
Schmidtner, M., Doering, C., and Timinger, H. (2021). Agile working during covid-19 pandemic. IEEE Engineering Management Review.
Stich, J.-F. (2020). A review of workplace stress in the virtual office. Intelligent Buildings International, 12(3):208–220.
Von Gaudecker, H.-M., Holler, R., Janys, L., Siflinger, B., and Zimpelmann, C. (2020). Labour supply in the early stages of the covid-19 pandemic: Empirical evidence on hours, home office, and expectations.
Wainer, J. et al. (2007). Métodos de pesquisa quantitativa e qualitativa para a ciência da computação. Atualização em informática, 1(221-262):32–33.
Waizenegger, L., McKenna, B., Cai, W., and Bendz, T. (2020). An affordance perspective of team collaboration and enforced working from home during covid-19. European Journal of Information Systems, 29(4):429-442.
Publicado
25/04/2022
Como Citar
PINTO, Gabriel Bicharra Santini; LIMA, Antonio Alexandre; ALVES, Daniel Miranda; CATOJO, Albert Rodrigues de Souza; GARCIA, Ana Cristina Bicharra.
Mudanças à frente? Expectativas para colaboração profissional após a pandemia. In: SIMPÓSIO BRASILEIRO DE SISTEMAS COLABORATIVOS (SBSC), 17. , 2022, Online.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2022
.
p. 167-177.
ISSN 2326-2842.
DOI: https://doi.org/10.5753/sbsc.2022.19485.
