Modelo de Design Rationale para atendimento médico ambulatorial
Resumo
Num ambiente de trabalho em saúde, não é muito comum que haja interação entre os profissionais de saúde. Esse trabalho mostra que os sistemas de prontuário eletrônico disponíveis atualmente não favorecem esse tipo de interação e propõe um modelo baseado em design rationale aplicado à saúde. Esse modelo é uma extensão ao prontuário eletrônico e tem como principal finalidade ajudar os profissionais de saúde no trabalho colaborativo.
Palavras-chave:
práticas de trabalho colaborativo, integração, prontuário do paciente, fundamentação do projeto
Referências
Alberdi, E., A. Povyakal, L. Strigini, M. Hartswood, R. Procter and R. Slack (2005): The use of Computer Aided Detection tools in screening mammography: A multidisciplinary investigation. British Journal of Radiology, special issue on Computer-aided diagnosis, vol. 78: 31–40.
Atkinson P. Medical Talk and Medical Work: The Liturgy of the Clinic, Sage, London (1995). London: Sage; 1995.
Barsottini, C and Wainer J. Patterns of Collaboration and Non-Collaboration Among Physicians. Ed. Fuks H, Lukosch S., and Salgado A.C. 3706 ed. 2005, 248-54.
Berg M. Accumulating and Coordinating: Occasions for Information Technologies in Medical Work.Computer Supported Cooperative Work (CSCW) 1999;8(4):373-401.
Berg M. Patient care information systems and health care work: a sociotechnical approach. International Journal of Medical Informatics 1999 Aug;55(2):87-101.
Berg, M., and Goorman, E., The contextual nature of medical information. Int. J. Med. Inform. 56:51–60, 1999.
Clarke K, Hartswood M, Procter R, Rouncefield M. The Electronic Medical Record and Everyday Medical Work. Health Informatics Journal 2002;7((3/4)):168-70.
Clarke, K., M. Hartswood, J. Hughes, R. Procter and M. Rouncefield (2006): ‘Normal,natural troubles: The practical organisation of bed management in a healthcare setting. In D. Francis and S. Hester (eds): Orders of Ordinary Action: Respecifying Sociological Knowledge. Ashgate Publishing.
David pinelle and carl gutwin LOOSE COUPLING AND HEALTHCARE ORGANIZATIONS Computer Supported Cooperative Work (2006) 15:537–572
Ellis CA, Gibbs SJ, Rein GL: Groupware some issues and experiences. Communications of the ACM 1991, 34: 38-58.
Fussell, S.R., Kraut, R. E., Learch, F.J., Scherlis, W.L., McNally, M.M. and Cadiz, J.J. (1998) “Coordination, overload and team performance: effects of team communication strategies”, Proceedings of CSCW '98, Seattle, USA, p. 275-284.
Gerosa, M.A., Fuks, H. and Lucena, C.J.P. (2001) “Use of Categorization and Structuring of Messages in Order to Organize the Discussion and Reduce Information Overload in Asynchronous Textual Communication Tools”, Proceedings of the 7th International Workshop on Groupware - CRIWG, Darmstadt, Germany, IEEE Computer Society, USA, p. 136-141.
Hartswood M, Procter R, Rouncefield M, Slack R: Making a Case in Medical Work: Implications for the Electronic Medical Record. Computer Supported Cooperative Work (CSCW) 2003, 12: 241-266.
Kraut, R.E. & Attewell, P. (1997), “Media use in global corporation: eletronic mail and organizational knowledge”, in Research milestone on the information highway, Mahwah, NJ: Erlbaum, USA.
Lorenzi, N. M., and Riley, R. T., Organizational impact of health information systems in healthcare. Stud. Health Technol. Inform. 65:396–406, 2002.
MacLean A, Young RM, T.P.Moran TP. Design rationale: the argument behind the artifact. SIGCHI Bull 2006;20(SI):247-52.
Örjan Dahlström, Ingrid Thyberg, Ursula Hass, Thomas Skogh, Toomas Timpka Designing a Decision Support System for Existing Clinical Organizational Structures: Considerations From a Rheumatology Clinic Journal of Medical Systems. 2006, Vol. 30, No. 5: 325
Pratt, W., Reddy, M. C., McDonald, D. W., Tarczy-Hornoch, P., and Gennari, J. H., Incorporating ideas from computer-supported cooperative work. J. Biomed. Inform. 37:128–137, 2004.
Strauss AL: Social organization of medical work. Chicago: University of Chicago Press; 1985.
Varjas, Kris, et al. "Using ethnographic methods for development of culture-specific interventions." Journal of School Psychology 43.3 (2005): 241-58.
Weerakkody G, Ray P,. CSCW-based system development methodology for health-care information systems.Telemed J E Health. 2003 Fall;9(3):273-82.
Xiao Y: Artifacts and collaborative work in healthcare: methodological, theoretical, and technological implications of the tangible. Journal of Biomedical Informatics 2005, 38: 26-33.
Atkinson P. Medical Talk and Medical Work: The Liturgy of the Clinic, Sage, London (1995). London: Sage; 1995.
Barsottini, C and Wainer J. Patterns of Collaboration and Non-Collaboration Among Physicians. Ed. Fuks H, Lukosch S., and Salgado A.C. 3706 ed. 2005, 248-54.
Berg M. Accumulating and Coordinating: Occasions for Information Technologies in Medical Work.Computer Supported Cooperative Work (CSCW) 1999;8(4):373-401.
Berg M. Patient care information systems and health care work: a sociotechnical approach. International Journal of Medical Informatics 1999 Aug;55(2):87-101.
Berg, M., and Goorman, E., The contextual nature of medical information. Int. J. Med. Inform. 56:51–60, 1999.
Clarke K, Hartswood M, Procter R, Rouncefield M. The Electronic Medical Record and Everyday Medical Work. Health Informatics Journal 2002;7((3/4)):168-70.
Clarke, K., M. Hartswood, J. Hughes, R. Procter and M. Rouncefield (2006): ‘Normal,natural troubles: The practical organisation of bed management in a healthcare setting. In D. Francis and S. Hester (eds): Orders of Ordinary Action: Respecifying Sociological Knowledge. Ashgate Publishing.
David pinelle and carl gutwin LOOSE COUPLING AND HEALTHCARE ORGANIZATIONS Computer Supported Cooperative Work (2006) 15:537–572
Ellis CA, Gibbs SJ, Rein GL: Groupware some issues and experiences. Communications of the ACM 1991, 34: 38-58.
Fussell, S.R., Kraut, R. E., Learch, F.J., Scherlis, W.L., McNally, M.M. and Cadiz, J.J. (1998) “Coordination, overload and team performance: effects of team communication strategies”, Proceedings of CSCW '98, Seattle, USA, p. 275-284.
Gerosa, M.A., Fuks, H. and Lucena, C.J.P. (2001) “Use of Categorization and Structuring of Messages in Order to Organize the Discussion and Reduce Information Overload in Asynchronous Textual Communication Tools”, Proceedings of the 7th International Workshop on Groupware - CRIWG, Darmstadt, Germany, IEEE Computer Society, USA, p. 136-141.
Hartswood M, Procter R, Rouncefield M, Slack R: Making a Case in Medical Work: Implications for the Electronic Medical Record. Computer Supported Cooperative Work (CSCW) 2003, 12: 241-266.
Kraut, R.E. & Attewell, P. (1997), “Media use in global corporation: eletronic mail and organizational knowledge”, in Research milestone on the information highway, Mahwah, NJ: Erlbaum, USA.
Lorenzi, N. M., and Riley, R. T., Organizational impact of health information systems in healthcare. Stud. Health Technol. Inform. 65:396–406, 2002.
MacLean A, Young RM, T.P.Moran TP. Design rationale: the argument behind the artifact. SIGCHI Bull 2006;20(SI):247-52.
Örjan Dahlström, Ingrid Thyberg, Ursula Hass, Thomas Skogh, Toomas Timpka Designing a Decision Support System for Existing Clinical Organizational Structures: Considerations From a Rheumatology Clinic Journal of Medical Systems. 2006, Vol. 30, No. 5: 325
Pratt, W., Reddy, M. C., McDonald, D. W., Tarczy-Hornoch, P., and Gennari, J. H., Incorporating ideas from computer-supported cooperative work. J. Biomed. Inform. 37:128–137, 2004.
Strauss AL: Social organization of medical work. Chicago: University of Chicago Press; 1985.
Varjas, Kris, et al. "Using ethnographic methods for development of culture-specific interventions." Journal of School Psychology 43.3 (2005): 241-58.
Weerakkody G, Ray P,. CSCW-based system development methodology for health-care information systems.Telemed J E Health. 2003 Fall;9(3):273-82.
Xiao Y: Artifacts and collaborative work in healthcare: methodological, theoretical, and technological implications of the tangible. Journal of Biomedical Informatics 2005, 38: 26-33.
Publicado
30/06/2007
Como Citar
BILLA, Cleo; BARSOTTINI, Cláudia; WAINER, Jacques.
Modelo de Design Rationale para atendimento médico ambulatorial. In: SIMPÓSIO BRASILEIRO DE SISTEMAS COLABORATIVOS (SBSC), 4. , 2007, Rio de Janeiro/RJ.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2007
.
p. 1813-1826.
ISSN 2326-2842.
