Privacidade para Crianças e Adolescentes em Redes Sociais Online sob a lente da Usabilidade: Um Estudo de Caso no Facebook
Resumo
Este trabalho buscou caracterizar, através de um estudo de caso no Facebook, como crianças e adolescentes lidam com os recursos de privacidade nas redes sociais online e se esses recursos estão adequados ao uso desse perfil de usuários. Os resultados indicaram que existem violações de usabilidade que limitam o uso das configurações, por parte desse grupo de usuário, que podem comprometer sua segurança e privacidade.
Referências
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Balmant, O. 2012. Cresce exposição de jovens na internet. O Estado de São Paulo, Caderno Vida, p.27, 02 dez 2012. Estadão Geral
Boyd, D., Hargittai, E., Schultz, J. and Palfrey, J. 2011. Why Parents Help Their Children Lie to Facebook: Unintended Consequences of the 'Children's Online Privacy Protection Act'. First Monday, 16(11), November 7, 2011.
Chilana, P., Holsberry, C., Oliveira, F. and Ko, A. 2012. Designing for a billion users: a case study of facebook. In CHI '12 Extended Abstracts on Human Factors in Computing Systems (CHI EA '12). ACM, New York, NY, USA, 419-432.
Cho, J. and Trent, A. (2006). Validity in qualitative research revisited. Qualitative Research, 6(3):319--340.
comScore. 2015. Brazil Digital Future in Focus. Available in: < https://goo.gl/H51ep1 >. Last access: Dec – 18, 2015.
Consumer Reports News. 2013. Facebook may let children under age 13 use the site. Available in: Last access: Jun – 07, 2015.
da Silva, S. R.; e Pereira, R. (2008). Aspectos da interação humano-computador na web social. In Proceedings of the IX IHC 2008, Outubro de 2008, pp.350-553.
Dey, R., Jelveh, Z. and Ross, R. 2012. Facebook users have become much more private: A large-scale study. In Proceedings of the 4th IEEE International Workshop on Security and Social Networking. IEEE, pp. 346-352.
Dey, R., Tang, C., Ross, K. W. and Saxena, N. 2012. Estimating age privacy leakage in online social networks. In Proceedings of the IEEE INFOCOM 2012, Orlando, FL, USA, pages 2836--2840, 2012.
Dey, R., Ding, Y. and Ross, K. W. 2013. Profiling high-school students with facebook: how online privacy laws can actually increase minors' risk. In Proceedings of the 2013 conference on Internet measurement conference (IMC '13). ACM, New York, NY, USA, 405-416.
Duggan, M., Ellison, N. B., Lampe, C., Lenhart, A. and Mary Madden, M. 2015. Social Media Update 2014. In Pew Internet and American Life Project. Available in:
Duggan, M., and Page, D. 2015. Mobile Messaging and Social Media 2015. In Pew Research Center. Available in:
Fitton, D., Bell, B., Read, J. C., Iversen, O., Little, L. and Horton, M. 2014. Understanding teen UX: building a bridge to the future. In CHI '14 Extended Abstracts on Human Factors in Computing Systems (CHI EA '14). ACM, New York, NY, USA, 79-82.
Gill, A. J., Vasalou, A., Papoutsi, C., and Joinson, A. (2011) ―Privacy Dictionary: A Linguistic Taxonomy of Privacy for Content Analysis‖. In Proceedings of CHI 2011, Session: Privacy May 7-12, 2011, Vancouver, BC, Canada.
Gilutz, S. and Nielsen, J. 2002. Usability of Websites for Children: Children (Ages 3-12) on the Web - 70 Design Guidelines. 3rd Edition. Nielsen Norman Group. Available in:
Hinduja, S., and Patchin, J. W. 2008. Personal information of adolescents on the Internet: A quantitative content analysis of MySpace. Journal of Adolescence, 31(1), 125-146
Junior, M. P., Xavier, S. and Prates, R. O. 2014.Investigating the use of a Simulator to Support Users in Anticipating Impact of Privacy Settings in Facebook. In Proceedings of the 18th ACM International Conference on Supporting Group Work, ACM, 63-72.
Krasnova, H., and Veltri, N.F. 2010. "Privacy Calculus on Social Networking Sites: Explorative Evidence from Germany and USA", Proceedings of the 43rd Hawaii International Conference on System Sciences (HICSS), IEEE, 2010, pp. 1-10
Liu, Y., Gummadi, K. P. and Mislove, A. 2011. Analyzing Facebook Privacy Settings: User Expectations vs Reality. In Proceedings of Internet measurement conference, ACM, 61-70.
Livingstone, S., Ólafsson, K. and Staksrud, E. 2011. Social networking, age and privacy. EU Kids Online, London, UK. Available in:
Melo, A. M. and Baranauskas, M. C. 2003. Design with children: a Semiotic approach. In Proceedings of the Latin American conference on Human-computer interaction (CLIHC'03). ACM, New York, NY, USA, 69-78.
Nielsen., J. Usability engineering. San Francisco: Morgan Kauffman, 1993.
Nielsen., J. 1994. Usability inspection methods. In Conference Companion on Human Factors in Computing Systems (CHI '94), Catherine Plaisant (Ed.). ACM, New York, NY, USA, 413-414.
Nielsen., J. 2000. Why you only need to test with 5 users. 2000. Available in:. Last access: Dec – 29, 2015.
O TEMPO (Jornal). 2014. Pedófilo se passa por atriz de Chiquititas para abordar crianças. .Available in: < http://goo.gl/nXGJ4g >. Last access: Dec – 29, 2015.
Pereira Junior, M., Xavier, S. I. de R. and Prates, R. O. 2014. Investigating the Use of a Simulator to Support Users in Anticipating Impact of Privacy Settings in Facebook. In Proceedings of the 18th International Conference on Supporting Group Work (GROUP '14). ACM, New York, NY, USA, 63-72.
Pesce, J. P., Casas, D. L., Rauber, G., and Almeida, V. 2012. Privacy attacks in social media using photo tagging networks: a case study with Facebook. In Proceedings of the 1st Workshop on Privacy and Security in Online Social Media (PSOSM '12). ACM, New York, NY, USA, Article 4 , 8 pages.
Rodrigues, K. R. H., Canal, M. C., Xavier, R. A. C., Alencar, T. S., and Neris, V. P. A. 2012. Avaliando aspectos de privacidade no Facebook pelas lentes de usabilidade, acessibilidade e fatores emocionais. In Companion Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems (IHC '12).
Souza, Z. D., and Dick, G. N. 2009. Disclosure of information by children in social networking-Not just a case of "you show me yours and I'll show you mine". Int. J. Inf. Manag. 29, 4 (August 2009), 255-261.
Tsoi, H. K., and Chen, L. 2011. "From Privacy Concern to Uses of Social Network Sites: A Cultural Comparison via User Survey. 2011. In Proceedings of the IEEE Third International Conference on Social Computing (SocialCom), pp.457-464, 9-11 Oct. 2011.
Villela, M. L. B., and Prates, R. O. 2015. Supporting Designers in Modeling Privacy for Social Network Sites. In Proceedings of 15th Brazilian Symposium on Human Factors in Computing Systems. (IHC'15). November 03-06, 2015.
Wilson, C., Boe, B., Sala, A., Puttaswamy, K. P. N., Zhao, B. Y. 2009. User interactions in social networks and their implications. In Proceedings of the 4th ACM European conference on Computer systems (EuroSys '09). ACM, New York, NY, USA, PP. 205—218 (2009).
Willinger, W., Rejaie, R., Torkjazi M., Valafar, M., Maggioni, M. 2010. Research on online social networks: time to face the real challenges. SIGMETRICS Perform. Eval. Rev. 37, 3, pp. 49--54 (2010).
Balmant, O. 2012. Cresce exposição de jovens na internet. O Estado de São Paulo, Caderno Vida, p.27, 02 dez 2012. Estadão Geral
Boyd, D., Hargittai, E., Schultz, J. and Palfrey, J. 2011. Why Parents Help Their Children Lie to Facebook: Unintended Consequences of the 'Children's Online Privacy Protection Act'. First Monday, 16(11), November 7, 2011.
Chilana, P., Holsberry, C., Oliveira, F. and Ko, A. 2012. Designing for a billion users: a case study of facebook. In CHI '12 Extended Abstracts on Human Factors in Computing Systems (CHI EA '12). ACM, New York, NY, USA, 419-432.
Cho, J. and Trent, A. (2006). Validity in qualitative research revisited. Qualitative Research, 6(3):319--340.
comScore. 2015. Brazil Digital Future in Focus. Available in: < https://goo.gl/H51ep1 >. Last access: Dec – 18, 2015.
Consumer Reports News. 2013. Facebook may let children under age 13 use the site. Available in:
da Silva, S. R.; e Pereira, R. (2008). Aspectos da interação humano-computador na web social. In Proceedings of the IX IHC 2008, Outubro de 2008, pp.350-553.
Dey, R., Jelveh, Z. and Ross, R. 2012. Facebook users have become much more private: A large-scale study. In Proceedings of the 4th IEEE International Workshop on Security and Social Networking. IEEE, pp. 346-352.
Dey, R., Tang, C., Ross, K. W. and Saxena, N. 2012. Estimating age privacy leakage in online social networks. In Proceedings of the IEEE INFOCOM 2012, Orlando, FL, USA, pages 2836--2840, 2012.
Dey, R., Ding, Y. and Ross, K. W. 2013. Profiling high-school students with facebook: how online privacy laws can actually increase minors' risk. In Proceedings of the 2013 conference on Internet measurement conference (IMC '13). ACM, New York, NY, USA, 405-416.
Duggan, M., Ellison, N. B., Lampe, C., Lenhart, A. and Mary Madden, M. 2015. Social Media Update 2014. In Pew Internet and American Life Project. Available in:
Duggan, M., and Page, D. 2015. Mobile Messaging and Social Media 2015. In Pew Research Center. Available in:
Fitton, D., Bell, B., Read, J. C., Iversen, O., Little, L. and Horton, M. 2014. Understanding teen UX: building a bridge to the future. In CHI '14 Extended Abstracts on Human Factors in Computing Systems (CHI EA '14). ACM, New York, NY, USA, 79-82.
Gill, A. J., Vasalou, A., Papoutsi, C., and Joinson, A. (2011) ―Privacy Dictionary: A Linguistic Taxonomy of Privacy for Content Analysis‖. In Proceedings of CHI 2011, Session: Privacy May 7-12, 2011, Vancouver, BC, Canada.
Gilutz, S. and Nielsen, J. 2002. Usability of Websites for Children: Children (Ages 3-12) on the Web - 70 Design Guidelines. 3rd Edition. Nielsen Norman Group. Available in:
Hinduja, S., and Patchin, J. W. 2008. Personal information of adolescents on the Internet: A quantitative content analysis of MySpace. Journal of Adolescence, 31(1), 125-146
Junior, M. P., Xavier, S. and Prates, R. O. 2014.Investigating the use of a Simulator to Support Users in Anticipating Impact of Privacy Settings in Facebook. In Proceedings of the 18th ACM International Conference on Supporting Group Work, ACM, 63-72.
Krasnova, H., and Veltri, N.F. 2010. "Privacy Calculus on Social Networking Sites: Explorative Evidence from Germany and USA", Proceedings of the 43rd Hawaii International Conference on System Sciences (HICSS), IEEE, 2010, pp. 1-10
Liu, Y., Gummadi, K. P. and Mislove, A. 2011. Analyzing Facebook Privacy Settings: User Expectations vs Reality. In Proceedings of Internet measurement conference, ACM, 61-70.
Livingstone, S., Ólafsson, K. and Staksrud, E. 2011. Social networking, age and privacy. EU Kids Online, London, UK. Available in:
Melo, A. M. and Baranauskas, M. C. 2003. Design with children: a Semiotic approach. In Proceedings of the Latin American conference on Human-computer interaction (CLIHC'03). ACM, New York, NY, USA, 69-78.
Nielsen., J. Usability engineering. San Francisco: Morgan Kauffman, 1993.
Nielsen., J. 1994. Usability inspection methods. In Conference Companion on Human Factors in Computing Systems (CHI '94), Catherine Plaisant (Ed.). ACM, New York, NY, USA, 413-414.
Nielsen., J. 2000. Why you only need to test with 5 users. 2000. Available in:
O TEMPO (Jornal). 2014. Pedófilo se passa por atriz de Chiquititas para abordar crianças. .Available in: < http://goo.gl/nXGJ4g >. Last access: Dec – 29, 2015.
Pereira Junior, M., Xavier, S. I. de R. and Prates, R. O. 2014. Investigating the Use of a Simulator to Support Users in Anticipating Impact of Privacy Settings in Facebook. In Proceedings of the 18th International Conference on Supporting Group Work (GROUP '14). ACM, New York, NY, USA, 63-72.
Pesce, J. P., Casas, D. L., Rauber, G., and Almeida, V. 2012. Privacy attacks in social media using photo tagging networks: a case study with Facebook. In Proceedings of the 1st Workshop on Privacy and Security in Online Social Media (PSOSM '12). ACM, New York, NY, USA, Article 4 , 8 pages.
Rodrigues, K. R. H., Canal, M. C., Xavier, R. A. C., Alencar, T. S., and Neris, V. P. A. 2012. Avaliando aspectos de privacidade no Facebook pelas lentes de usabilidade, acessibilidade e fatores emocionais. In Companion Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems (IHC '12).
Souza, Z. D., and Dick, G. N. 2009. Disclosure of information by children in social networking-Not just a case of "you show me yours and I'll show you mine". Int. J. Inf. Manag. 29, 4 (August 2009), 255-261.
Tsoi, H. K., and Chen, L. 2011. "From Privacy Concern to Uses of Social Network Sites: A Cultural Comparison via User Survey. 2011. In Proceedings of the IEEE Third International Conference on Social Computing (SocialCom), pp.457-464, 9-11 Oct. 2011.
Villela, M. L. B., and Prates, R. O. 2015. Supporting Designers in Modeling Privacy for Social Network Sites. In Proceedings of 15th Brazilian Symposium on Human Factors in Computing Systems. (IHC'15). November 03-06, 2015.
Wilson, C., Boe, B., Sala, A., Puttaswamy, K. P. N., Zhao, B. Y. 2009. User interactions in social networks and their implications. In Proceedings of the 4th ACM European conference on Computer systems (EuroSys '09). ACM, New York, NY, USA, PP. 205—218 (2009).
Willinger, W., Rejaie, R., Torkjazi M., Valafar, M., Maggioni, M. 2010. Research on online social networks: time to face the real challenges. SIGMETRICS Perform. Eval. Rev. 37, 3, pp. 49--54 (2010).
Publicado
04/07/2016
Como Citar
SILVA, Cristiana S.; BARBOSA, Glívia A. R.; SILVA, Ismael S.; SILVA, Tatiana S.; MOURÃO, Fernando H..
Privacidade para Crianças e Adolescentes em Redes Sociais Online sob a lente da Usabilidade: Um Estudo de Caso no Facebook. In: SIMPÓSIO BRASILEIRO DE SISTEMAS COLABORATIVOS (SBSC), 13. , 2016, Belém.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2016
.
p. 1245-1259.
ISSN 2326-2842.
DOI: https://doi.org/10.5753/sbsc.2016.9488.
