Colaboração em grupos de dúvidas em Aplicativos de Mensagens Instantâneas: Um desenho de pesquisa
Resumo
No Brasil, os aplicativos de mensagens, como o WhatsApp e o Telegram, são amplamente utilizados pela população em geral. Com a popularidade da criação de grupos públicos nesses aplicativos, muitos deles são utilizados como fóruns de discussão, um ambiente para perguntas e respostas sobre diversos temas. O presente trabalho tem por objetivo investigar a colaboração nos grupos públicos de dúvidas com foco no tema Ciência de Dados nos aplicativos de mensagens.
Palavras-chave:
Telegram, Perguntas e Respostas, Aplicativos de mensagens, Grupos
Referências
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Kansaon, D. P., Melo, P. F. and Benevenuto, F.. (2022). “Click Here to Join”: A Large-Scale Analysis of Topics Discussed by Brazilian Public Groups on WhatsApp. In Proceedings of the Brazilian Symposium on Multimedia and the Web (WebMedia'22). Association for Computing Machinery, New York, NY, USA, 55–65. DOI: 10.1145/3539637.3557056
Machado, C., Kira B., Narayanan, V., Kollanyi, B. and Howard, P. (2019). A Study of Misinformation in WhatsApp Groups with a Focus on the Brazilian Presidential Elections.. In Companion Proceedings of The 2019 World Wide Web Conference (San Francisco, USA) (WWW ’19). Association for Computing Machinery, New York, NY, USA, 1013–1019. DOI: 10.1145/3308560. 3316738
Soares, F. B., Recuero, R., Volcan, T., Fagundes, G. and Sodré, G. (2021). Research note: Bolsonaro’s firehose: How Covid-19 disinformation on WhatsApp was used to fight a government political crisis in Brazil. Harvard Kennedy School (HKS) Misinformation Review 2021). DOI: 10.37016/mr-2020-54
Resende, G., Messias, J., Silva, M., Almeida, J. Vasconcelos, M. and Benevenuto, F. (2018). A System for Monitoring Public Political Groups in WhatsApp. In Proceedings of the 24th Brazilian Symposium on Multimedia and the Web (WebMedia '18). Association for Computing Machinery, New York, NY, USA, 387–390. DOI: 10.1145/3243082.3264662
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Quispe N. Q., Rosas N. V. and Andrade-Arenas L., "Impact of The Use of Telegram and WhatsApp at the University in Pandemic Times," (2021). 2nd Sustainable Cities Latin America Conference (SCLA), Medellin, Colombia, 2021, pp. 1-6, DOI: 10.1109/SCLA53004.2021.9540129.
Nam K. K., Ackerman M. S., and Adamic L. A. (2009). Questions in, knowledge in?a study of naver's question answering community. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '09). Association for Computing Machinery, New York, NY, USA, 779–788. DOI: 10.1145/1518701.1518823
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Davenport T. H. and Patil D., “Data scientist: The sexiest job of the 21st century,” Harvard Business Review, pp. 70–76, Oct. 2012.
Marques, J. B. da S.; De Godoi e Silva, K. A.. Aplicativos de Mensagens Instantâneas em Contextos de Aprendizagem. Revista de Ensino, Educação e Ciências Humanas, [S. l.], v. 22, n. 1, p. 38–42, 2021. DOI: 10.17921/2447-8733.2021v22n1p38-42. Disponível em: [link]. Acesso em: 26 jan. 2024.
Teo H. J. and Johri A. (2014). Fast, functional, and fitting: expert response dynamics and response quality in an online newcomer help forum. In Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing (CSCW '14). Association for Computing Machinery, New York, NY, USA, 332–341. DOI: 10.1145/2531602.2531731
Sengupta S. (2020). 'Learning to code in a virtual world': A Preliminary Comparative Analysis of Discourse and Learning in Two Online Programming Communities. In Companion Publication of the 2020 Conference on Computer Supported Cooperative Work and Social Computing (CSCW '20 Companion). Association for Computing Machinery, New York, NY, USA, 389–394. DOI: 10.1145/3406865.3418319
Yin, R. K.(2005)Estudo de caso: planejamento e métodos. Porto Alegre: Bookman Walsham,G. (2006). Doing interpretive research. European Journal of Information Systems, 320-330
Antelmi, A. ; Cordasco, G. ; De Vinco, D. and Spagnuolo, C. (2023) The Age of Snippet Programming: Toward Understanding Developer Communities in Stack Overflow and Reddit. In Companion Proceedings of the ACM Web Conference 2023 (WWW '23 Companion). Association for Computing Machinery, New York, NY, USA, 1218–1224. DOI: 10.1145/3543873.3587673
Gargano, L. and Vivacqua, A. (2022). "Colaboração em Grupos de Investidores em Aplicativos de Mensagens Instantâneas", in Anais Estendidos do XVII Simpósio Brasileiro de Sistemas Colaborativos, Online, pp. 13-16, DOI: 10.5753/sbsc_estendido.2022.19327.
Karimpour D., Chahooki M. A. Z. and Hashemi A., (2021) "Telegram group recommendation based on users' migration,". 26th International Computer Conference, Computer Society of Iran (CSICC), Tehran, Iran, 2021, pp. 1-6, DOI: 10.1109/CSICC52343.2021.9420581.
Ferreira, V. M. S. A utilização de aplicativos de mensagens como ferramenta para a educação remota emergencial no ensino superior. Anais do CIET:EnPED:2020 - (Congresso Internacional de Educação e Tecnologias | Encontro de Pesquisadores em Educação a Distância), São Carlos, ago. 2020. ISSN 2316-8722. Disponível em: [link]. Acesso em: 26 jan. 2024.
Kansaon, D. P., Melo, P. F. and Benevenuto, F.. (2022). “Click Here to Join”: A Large-Scale Analysis of Topics Discussed by Brazilian Public Groups on WhatsApp. In Proceedings of the Brazilian Symposium on Multimedia and the Web (WebMedia'22). Association for Computing Machinery, New York, NY, USA, 55–65. DOI: 10.1145/3539637.3557056
Machado, C., Kira B., Narayanan, V., Kollanyi, B. and Howard, P. (2019). A Study of Misinformation in WhatsApp Groups with a Focus on the Brazilian Presidential Elections.. In Companion Proceedings of The 2019 World Wide Web Conference (San Francisco, USA) (WWW ’19). Association for Computing Machinery, New York, NY, USA, 1013–1019. DOI: 10.1145/3308560. 3316738
Soares, F. B., Recuero, R., Volcan, T., Fagundes, G. and Sodré, G. (2021). Research note: Bolsonaro’s firehose: How Covid-19 disinformation on WhatsApp was used to fight a government political crisis in Brazil. Harvard Kennedy School (HKS) Misinformation Review 2021). DOI: 10.37016/mr-2020-54
Resende, G., Messias, J., Silva, M., Almeida, J. Vasconcelos, M. and Benevenuto, F. (2018). A System for Monitoring Public Political Groups in WhatsApp. In Proceedings of the 24th Brazilian Symposium on Multimedia and the Web (WebMedia '18). Association for Computing Machinery, New York, NY, USA, 387–390. DOI: 10.1145/3243082.3264662
Zhang P. et al., "Identifying Reply Relationships from Telegram Groups Using Multi-Features Fusion," (2021). IEEE Sixth International Conference on Data Science in Cyberspace (DSC), Shenzhen, China, 2021, pp. 321-327, DOI: 10.1109/DSC53577.2021.00051.
Quispe N. Q., Rosas N. V. and Andrade-Arenas L., "Impact of The Use of Telegram and WhatsApp at the University in Pandemic Times," (2021). 2nd Sustainable Cities Latin America Conference (SCLA), Medellin, Colombia, 2021, pp. 1-6, DOI: 10.1109/SCLA53004.2021.9540129.
Nam K. K., Ackerman M. S., and Adamic L. A. (2009). Questions in, knowledge in?a study of naver's question answering community. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '09). Association for Computing Machinery, New York, NY, USA, 779–788. DOI: 10.1145/1518701.1518823
Kim M., Zimmermann T., DeLine R. and Begel A., "Data Scientists in Software Teams: State of the Art and Challenges," in IEEE Transactions on Software Engineering, vol. 44, no. 11, pp. 1024-1038, 1 Nov. (2018), DOI: 10.1109/TSE.2017.2754374.
Davenport T. H. and Patil D., “Data scientist: The sexiest job of the 21st century,” Harvard Business Review, pp. 70–76, Oct. 2012.
Marques, J. B. da S.; De Godoi e Silva, K. A.. Aplicativos de Mensagens Instantâneas em Contextos de Aprendizagem. Revista de Ensino, Educação e Ciências Humanas, [S. l.], v. 22, n. 1, p. 38–42, 2021. DOI: 10.17921/2447-8733.2021v22n1p38-42. Disponível em: [link]. Acesso em: 26 jan. 2024.
Teo H. J. and Johri A. (2014). Fast, functional, and fitting: expert response dynamics and response quality in an online newcomer help forum. In Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing (CSCW '14). Association for Computing Machinery, New York, NY, USA, 332–341. DOI: 10.1145/2531602.2531731
Sengupta S. (2020). 'Learning to code in a virtual world': A Preliminary Comparative Analysis of Discourse and Learning in Two Online Programming Communities. In Companion Publication of the 2020 Conference on Computer Supported Cooperative Work and Social Computing (CSCW '20 Companion). Association for Computing Machinery, New York, NY, USA, 389–394. DOI: 10.1145/3406865.3418319
Yin, R. K.(2005)Estudo de caso: planejamento e métodos. Porto Alegre: Bookman Walsham,G. (2006). Doing interpretive research. European Journal of Information Systems, 320-330
Antelmi, A. ; Cordasco, G. ; De Vinco, D. and Spagnuolo, C. (2023) The Age of Snippet Programming: Toward Understanding Developer Communities in Stack Overflow and Reddit. In Companion Proceedings of the ACM Web Conference 2023 (WWW '23 Companion). Association for Computing Machinery, New York, NY, USA, 1218–1224. DOI: 10.1145/3543873.3587673
Gargano, L. and Vivacqua, A. (2022). "Colaboração em Grupos de Investidores em Aplicativos de Mensagens Instantâneas", in Anais Estendidos do XVII Simpósio Brasileiro de Sistemas Colaborativos, Online, pp. 13-16, DOI: 10.5753/sbsc_estendido.2022.19327.
Karimpour D., Chahooki M. A. Z. and Hashemi A., (2021) "Telegram group recommendation based on users' migration,". 26th International Computer Conference, Computer Society of Iran (CSICC), Tehran, Iran, 2021, pp. 1-6, DOI: 10.1109/CSICC52343.2021.9420581.
Ferreira, V. M. S. A utilização de aplicativos de mensagens como ferramenta para a educação remota emergencial no ensino superior. Anais do CIET:EnPED:2020 - (Congresso Internacional de Educação e Tecnologias | Encontro de Pesquisadores em Educação a Distância), São Carlos, ago. 2020. ISSN 2316-8722. Disponível em: [link]. Acesso em: 26 jan. 2024.
Publicado
29/04/2024
Como Citar
GARGANO, Leonardo; VIVACQUA, Adriana.
Colaboração em grupos de dúvidas em Aplicativos de Mensagens Instantâneas: Um desenho de pesquisa. In: DESENHO DE PESQUISA - SIMPÓSIO BRASILEIRO DE SISTEMAS COLABORATIVOS (SBSC), 19. , 2024, Salvador/BA.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2024
.
p. 49-53.
DOI: https://doi.org/10.5753/sbsc_estendido.2024.238579.
