Investigating Proprietary Software Ecosystem Governance and Health: An Updated and Refined Perspective

• Luiz Alexandre Costa UNIRIO
• Awdren Fontão UFMS
• Rodrigo Santos UNIRIO

Resumo

Although the approaches conceptualizing software ecosystems (SECO) have gained more relevance since 2010, there are not many studies addressing proprietary SECO. In a proprietary SECO, organizations are concerned with keeping their assets protected by intellectual property so that they are not exposed publicly, preventing this information from being used by competitors. Understanding how the governance mechanisms works and how organizations handle incidents on their platforms are real challenges in this scenario. In this work, we report three main goals: i) providing an update on SECO governance mechanisms and SECO health metrics; ii) analyzing SECO classifications and evaluating the evolution of proprietary SECO; and iii) exploring the organization's strategies and investigating SECO incident management process. To do so, a longitudinal literature study was performed on SECO covering 2006 to 2015. As such, we analyzed 422 studies from 2016 to 2020 and provided an updated perspective based on seven research questions, as well as a refined perspective on proprietary SECO and a deeper understanding about incident management process. Our findings reveal that governance strategies aimed to share knowledge provides continuous innovation and increases competitive advantage in the software market.

Palavras-chave: Software Ecosystems, Governance, Health

Referências

Carina Alves, Joyce Aline Pereira de Oliveira, and Slinger Jansen. 2017. Software Ecosystems Governance-A Systematic Literature Review and Research Agenda.. In ICEIS (3). 215–226.

Carina Alves, Joyce Oliveira, and Slinger Jansen. 2017. Understanding governance mechanisms and health in software ecosystems: A systematic literature review. In International Conference on Enterprise Information Systems. Springer, 517–542.

Clodis Boscarioli, Renata Mendes de Araujo, and Rita Suzana Pitangueira Maciel. 2017. I GranDSI-BR Grand Research Challenges in Information Systems in Brazil 2016-2026. (2017).

Friso Bostoen and Daniel Mândrescu. 2020. Assessing abuse of dominance in the platform economy: a case study of app stores. European Competition Journal(2020), 1–61.

Manuel Brhel, Hendrik Meth, Alexander Maedche, and Karl Werder. 2015. Exploring principles of user-centered agile software development: A literature review. Information and Software Technology 61 (2015), 163–181. 

Luiz Costa, Awdren Fontao, and Rodrigo Pereira dos Santos. 2020. Uma Abordagem para Gestão de Incidentes em Ecossistemas de Software Proprietário. In Anais Estendidos do XVI Simpósio Brasileiro de Sistemas de Informação. SBC, 52–55.

Luiz Alexandre Costa, Awdren Fontão, and Rodrigo Santos. 2020. Investigating asset governance mechanisms in a proprietary software ecosystem. In XVI Brazilian Symposium on Information Systems. 1–8. 

Denis Michael Creeden, Jesse Glionna, Martha Cecilia Poulter, John Stephen Kaptinski, James Robert Persico, William Roy Doolittle, Ryan Stuart Cascade, Amanda Jenks Van Heyst, David Andrew Ernst, Kathleen Mary Chomienne, 2013. Methods and systems for managing risk management information. US Patent 8,589,273.

Daniela S Cruzes and Tore Dyba. 2011. Recommended steps for thematic synthesis in software engineering. In 2011 International Symposium on Empirical Software Engineering and Measurement. IEEE, 275–284. 

James J Cusick and Gary Ma. 2010. Creating an ITIL inspired Incident Management approach: Roots, response, and results. In 2010 IEEE/IFIP Network Operations and Management Symposium Workshops. IEEE, 142–148.

Deepak Dhungana, Iris Groher, Elisabeth Schludermann, and Stefan Biffl. 2010. Software ecosystems vs. natural ecosystems: learning from the ingenious mind of nature. In Proceedings of the Fourth European Conference on Software Architecture: Companion Volume. 96–102. 

Marco Iansiti and Roy Levien. 2004. Keystones and dominators: Framing operating and technology strategy in a business ecosystem. Harvard Business School, Boston03-061 (2004), 1–82.

Marco Iansiti and Roy Levien. 2004. Strategy as ecology.Harvard business review 82, 3 (2004), 68–78.

Marco Iansiti and Gregory L Richards. 2006. The information technology ecosystem: Structure, health, and performance. The Antitrust Bulletin 51, 1 (2006), 77–110.

Slinger Jansen and Michael A. Cusumano. 2013. Defining software ecosystems: a survey of software platforms and business network governance. In Software Ecosystems Analyzing and Managing Business Networks in the Software Industry. Edward Elgar Publishing.

Barbara Kitchenham and Stuart Charters. 2007. Guidelines for performing systematic literature reviews in software engineering. EBSE Technical Report EBSE-2007-01(2007).

Edimara Mezzomo Luciano, Maurício Gregianin Testa, and Carlos Eduardo Barbosa de Azevedo Bragança. 2012. Percebendo os benefícios e dificuldades da adoção da gestão de serviços de tecnologia da informação. REGE-Revista de Gestão 19, 1 (2012), 145–164.

Konstantinos Manikas and Klaus Marius Hansen. 2013. Software ecosystems–A systematic literature review. Journal of Systems and Software 86, 5 (2013), 1294–1306. 

Blake McNaughton, Pradeep Ray, and Lundy Lewis. 2010. Designing an evaluation framework for IT service management. Information & Management 47, 4 (2010), 219–225. 

Emilia Mendes, Claes Wohlin, Katia Felizardo, and Marcos Kalinowski. 2020. When to Update Systematic Literature Reviews in Software Engineering. Journal of Systems and Software(2020), 110607.

Saïd Ramlaoui and Alami Semma. 2014. Comparative study of COBIT with other IT Governance Frameworks. International Journal of Computer Science Issues (IJCSI) 11, 6(2014), 95.

Mahsa H Sadi and Eric Yu. 2015. Designing software ecosystems: How can modeling techniques help?In Enterprise, Business-Process and Information Systems Modeling. Springer, 360–375.

Rodrigo Pereira Santos. 2016. Managing and monitoring software ecosystem to support demand and solution analysis. Ph.D. Dissertation. COPPE/UFRJ.

Jonathan Wareham, Paul B Fox, and Josep Lluís Cano Giner. 2014. Technology ecosystem governance. Organization Science 25, 4 (2014), 1195–1215. 

Peter James Williamson and Arnoud De Meyer. 2012. Ecosystem advantage: How to successfully harness the power of partners. California Management Review 55, 1 (2012), 24–46.