Methods, Techniques and Tools of Usability Processes Aligned with the Accessibility Guidelines: A Systematic Review of Literature
Abstract
In recent years, there has been a significant increase in the scientific interest in usability and Web accessibility processes. Nonetheless, there is still a significant portion of users who face barriers during Web interactions, specifically blind users. In this way, usability requirements, processes aligned with the Web Content Accessibility Guidelines become paramount. Thus, this systematic review of the literature has focused on the publications of the last six years, aiming at the identification of the main methods, techniques and tools applied in the processes of alignment of usability and accessibility requirements. Through analyzes, 486 scientific articles were identified, which addressed usability and accessibility processes. Applying the inclusion and exclusion criteria, 86 articles were selected. The results demonstrate the scarcity of works that verify the eciency of the tools and the main techniques that are used in processes of accessibility and usability.
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