Promovendo Melhorias na Comunicação e Colaboração em uma Plataforma de Gestão de Conhecimento através de Recomendações
Resumo
A presente pesquisa propõe modificações para o a.m.i.g.o.s., uma rede social baseada na web (Web Based Social Network - WBSN). Esta WBSN é usada como ferramenta de comunicação e cooperação dos colaboradores do C.E.S.A.R. - um Instituto de Inovação de Produtos de Software do Recife. Estas modificações estão voltadas para melhorias no sistema automatizado de recomendações do a.m.i.g.o.s. As recomendações possibilitam a filtragem de informações relevantes para cada usuário do sistema. Em conseqüência disso, a comunicação e a colaboração no C.E.S.A.R. tendem a expressivas melhorias.
Referências
AM.I.G.O.S. versão t.r.e.c.o. – Disponível em: http://treco.cesar.org.br/
Baeza-Yates, R., and Ribeiro-Neto, B., 1999. Modern Information Retrieval.. ACM Press, New York, USA.
Balabanović, M. and Shoham, Y.: Fab, 1997. Content-Based, Collaborative Recommendation, Comm. ACM, Vol. 40, No. 3, New York, USA, pp 66–72.
Barnes, J. A., 172. Social networks. Addison-Wesley Module in Anthropology, Reading, v.26, p.1-29. [tah faltando a cidade e país]
Breese, J.. S., et al., 1998. Empirical Analysis of Predictive Algorithms for Collaborative Filtering, In Proceedings 14th Conf. Uncertainty in Artificial Intelligence, Morgan Kaufman, pp. 43–52.
Domingos, P. and Richardson, M., 2001. Mining the network value of customers. In Proceedings of the seventh ACM SIGKDD international conference on Knowledge discovery and data mining, ACM Press, New York, USA. pp. 57-66.
Erickson, T. and Kellogg, W. A., 2001. Knowledge Communities: Online Environments for Supporting Knowledge Management and its Social Context. Beyond Knowledge Management: Sharing Expertise, MIT Press. Cambridge, England.
Golbeck, J. A., 2005. Computing And Applying Trust In Web-Based Social Networks. Ph.D. Thesis, University of Maryland, College Park, MD, USA.
Golbeck, J. A., 2008. Trust in Web-based Social Networks: A Project in Social AI, 2008. Online (accessed in 3/18//2008) Available from http://trust.mindswap.org/cgibin/ relationshipTable.cgi
Herlocker, J. L., et al., 2004. Evaluation Collaborative Filtering Recommender Systems, ACM Trans. Information Systems, Vol. 22, No. 1, New York, USA, pp 5–53.
Mika, P., 2007. Ontologies are us: A unified model of social networks and semantics. Journal of Web Semantics. Vol. 5, No. 1, pp 5-15.
Runeson, P., et al. 2007. Detection of Duplicate Defect Reports Using Natural Language Processing. 29th International Conference on Software Engineering (ICSE'07), Minneapolis, USA, pp, 499-510.
Salter, J. and Antonopoulos, N., 2006. CinemaScreen recommender agent: combining collaborative and content-based filtering. IEEE Intelligent Systems. Guildford, UK, Vol. 21. pp. 35-41.
Staab, S., et al., 2005. Social Networks Applied. IEEE Intelligent Systems, Piscataway, NJ, USA, v. 20, pp. 80-93.
Wasserman, S. and Faust, K., 1994 Social Network Analysis: methods and applications. Cambridge University Press, Cambridge, England..
Wellman, B. 1982. Studying personal communities. In P. Marsden and Lin, N. (Eds.) Social structure and network. analysis. Beverly Hills, USA.
Baeza-Yates, R., and Ribeiro-Neto, B., 1999. Modern Information Retrieval.. ACM Press, New York, USA.
Balabanović, M. and Shoham, Y.: Fab, 1997. Content-Based, Collaborative Recommendation, Comm. ACM, Vol. 40, No. 3, New York, USA, pp 66–72.
Barnes, J. A., 172. Social networks. Addison-Wesley Module in Anthropology, Reading, v.26, p.1-29. [tah faltando a cidade e país]
Breese, J.. S., et al., 1998. Empirical Analysis of Predictive Algorithms for Collaborative Filtering, In Proceedings 14th Conf. Uncertainty in Artificial Intelligence, Morgan Kaufman, pp. 43–52.
Domingos, P. and Richardson, M., 2001. Mining the network value of customers. In Proceedings of the seventh ACM SIGKDD international conference on Knowledge discovery and data mining, ACM Press, New York, USA. pp. 57-66.
Erickson, T. and Kellogg, W. A., 2001. Knowledge Communities: Online Environments for Supporting Knowledge Management and its Social Context. Beyond Knowledge Management: Sharing Expertise, MIT Press. Cambridge, England.
Golbeck, J. A., 2005. Computing And Applying Trust In Web-Based Social Networks. Ph.D. Thesis, University of Maryland, College Park, MD, USA.
Golbeck, J. A., 2008. Trust in Web-based Social Networks: A Project in Social AI, 2008. Online (accessed in 3/18//2008) Available from http://trust.mindswap.org/cgibin/ relationshipTable.cgi
Herlocker, J. L., et al., 2004. Evaluation Collaborative Filtering Recommender Systems, ACM Trans. Information Systems, Vol. 22, No. 1, New York, USA, pp 5–53.
Mika, P., 2007. Ontologies are us: A unified model of social networks and semantics. Journal of Web Semantics. Vol. 5, No. 1, pp 5-15.
Runeson, P., et al. 2007. Detection of Duplicate Defect Reports Using Natural Language Processing. 29th International Conference on Software Engineering (ICSE'07), Minneapolis, USA, pp, 499-510.
Salter, J. and Antonopoulos, N., 2006. CinemaScreen recommender agent: combining collaborative and content-based filtering. IEEE Intelligent Systems. Guildford, UK, Vol. 21. pp. 35-41.
Staab, S., et al., 2005. Social Networks Applied. IEEE Intelligent Systems, Piscataway, NJ, USA, v. 20, pp. 80-93.
Wasserman, S. and Faust, K., 1994 Social Network Analysis: methods and applications. Cambridge University Press, Cambridge, England..
Wellman, B. 1982. Studying personal communities. In P. Marsden and Lin, N. (Eds.) Social structure and network. analysis. Beverly Hills, USA.
Publicado
20/05/2009
Como Citar
SILVA, Edeilson M.; COSTA, Ricardo A.; GODOY NETO, Mario; OLIVEIRA, Robson; MEIRA, Silvio.
Promovendo Melhorias na Comunicação e Colaboração em uma Plataforma de Gestão de Conhecimento através de Recomendações. In: SIMPÓSIO BRASILEIRO DE SISTEMAS DE INFORMAÇÃO (SBSI), 5. , 2009, Brasília.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2009
.
p. 181-191.
DOI: https://doi.org/10.5753/sbsi.2009.6176.
