Estratégia Aplicada a Sistemas de Informação
Resumo
A área de Sistemas de Informação sofre grandes impactos devido às decisões tomadas por seus estrategistas. Este artigo busca examinar as principais tendências apresentadas em pesquisas relacionadas ao tema de estratégia e sistemas de informação, utilizando para isto a classificação proposta por Whittington (2001). Posteriormente, serão analisadas as conseqüências da aplicação de cada perspectiva na formulação das estratégias ligadas à área de sistemas de informação. Como conseqüência dessa classificação será proposto um significado mais abrangente ao termo "alinhamento estratégico entre o negócio e o departamento de Sistemas de Informação".
Palavras-chave:
Estratégia, Sistemas de Informação, Gerência
Referências
AVGEROU, C. (2002) "The Social-Technical Nature of Information System Innovation" in Information Systems and Global Diversity, (Avgerou, C. ed.) Oxford University Press, New York, NY, pp. 50-71.
AVGEROU, C., CIBORRA, C. U; LAND, F (Eds.) (2004) The Social Study of Information and Communication Technology - Innovation, Actors, and Contexts, Oxford University Press, Oxford, UK.
ClBORRA, C. U (1994) "From Thinking to Tinkering. The Grassroots of lt and Strategy" in Strategic Information Systems: A European Perspective, (Ciborra, C. U. and T. Jelassi eds) Wiley, Chichester.
CIBORRA, C. U (Ed) (2000) From Control to Drift. The Dynamics on Corporate Information Infrastructures, Oxford University Press, Oxford, UK.
CIBORRA, C. U. LANZARRA, G. F. (1994) "Formative Contexts and Information Technology: Understanding the Dynamics of Innovation in Organizations. Accounting. Management & Information Technology, Vol4 (No. 2), pp. 61-86.
EARL, M. J. (1993) "Experiences in Strategic Information Systems Planning'. MIS Quarterly. Vol. 17 (No. 1),pp. 1-24.
GALLIERS, R. D. (2003) "Change as Crisis or Growth? Toward a Tran: Disciplinary View of Information Systems as a Field of Study: A Response to Benbasa and Zmud's Call for Returning to the IT Artifact", Journal of the Association for Information Systems. Vol. 4 (Article 13).
GALLIERS, R. D.; LElDNER D. E.; BAKER, B. S. H. (Eds.) (1999) Strategic Information Management: Challenges and Strategies in Managing Information System. (2nd Edition) Butterwoth-Heinemann, Oxford.
GOODHUE, D. L.; KIRSCH L. J.; QUILLARD, J. A.; WYBO, M. D. (l992). "Strategic Data Planning: Lessons from the Field;". in MIS Quarterly, VoI. 16 (No. 1 March, pp. 11-34.
HENDERSON, J. C.: SIFONIS J. G. (1988) "The Value of Strategic Information Systems Planning: Understanding Consistency, Validity, and IS Markets". in MIS Quarterly, VoI. 12 (No. 2), June, pp. 187-200.
HENDERSON, J. C.; VENKATRAMAN N. (1993) "Strategic Alignment Leveraging Informatíon Technology for Transforming Organizations'', IBM System Journal, VoI. 32 (No. 1), pp. 4-17.
ISACA (2004) Information Systems Audit and Control Association. Last accessed: 13/08/2004, Last updated: 13/08/2004, Address: http://www.isaca.org.
ITIL (2004) "Information Technology Infrastructure Library". Office of Government Commerce - UK, Last accessed: 13/08/2004, Last updated: 13/08/2004, Address: http://www.itil.org.uk.
KETTINGER, W. J.; GROVER V. GUHAE, S., SEGARS, A. H. (1994) "Strategic Information Systems Revisited: A Study in Sustainability and Performance", MIS Quarterly. VoI. 18 (No. 1), pp. 31-58.
KING, W. R. (1978) "Strategic Planning for Management Information Systems", MIS Quarterly, pp. 27-37.
KNIGHTS, D.; NOBLE, F.; WILLMOTT, H. (1997) "We Should Be Total Slaves to the Business: Aligning Information Technology and Strategy - Issues and Evidence" in Information Technology and Organizations, (Littler, D. ed.) Oxford University Press, Oxford.
LAUDON, K. C., LAUDON, J. P. (2000) Management Information Systems. Organization and Technology in the Networked Enterprise, (Sixth Edition) Prentice Hall, Upper Sadle River, New Jersey
LEDERER, A. L.; SETHI, V. (1988) "The Implementation of Strategic Information Systems Planning Methodologies'', MIS Quarterly, Vol. 12 (No. 3), pp. 444-46l.
MCNURLIN, B. C. SPRAGUE Jr, R. H. (2002) Information Systems Management in Practice, (Fifth Edition) Prentice Hall, Upper Sadle River
MIN, S. K.; SUH, E. H: KIM, S. Y. (1999) "An Integratcd Approach toward Strategic IS Planning", Journal of Strategic Information Systems, Vol. 8 p. 373-394.
MINTZBERG, H. (1980) The Nature of Managerial Work, Prentice-Hall, Englewood Cliffs, New Jersey.
MINTZBERG, H.; AHLSTRAND, B.; LAMPEL, J. (1998) Strategy Safari: A Guided Tour through the Wilds of Strategic Management, The Free Press, New York.
MYLONOPOULOS, N. A.; THEOHARAKIS V. (2001) "On-Site: Global Perceptions of Is Journals'', Communications of the ACM, Vol. 44 (No 9), pp. 29-33.
NOLAN, R. L. (1979) "Managing the Crises in Data Processing", Harvard Business Review, Vol. 57 (No. 2).
ORLIKOWSKI, W. J. (1996) "Improvising Organizational Transformation over Time: A Situated Change Perspective", Information Systems Research, Vol. 7 (No. 1), pp.63-92.
PORTER, M. E. (1980) Competitive Strategy: Techniques for Analyzing Industries and Competitors. The Free Press, New York.
PORTER, M. E. (1985) Competitive Advantage: Creating and Sustaining Superior Performance, The Free Press, New York.
PORTER, M. E.; MILLAR V. E. (1984) "How Information Gives You Competitive Advantage", Harvard Business Review, Vol. 62 (No. 4), pp. 149-160.
PREMKUMAR, G.; KING W. R. (1994) "Organizational Characteristics and Information-Systems Planning - an Empirical-Study". Information Systems Research, Vol. 5 (No. 2), pp. 75-109.
REICH, B. H.; BENBASAT, I. (1996) "Measuring the Linkage between Business and IT Objectives". in MIS Quarterly, Vol 20 (No 1), March, p. 81-113.
ROCKART, J. (1979) "Chief Executives Define Their Own Data Needs'', Harvard Business Review, pp. 81-92.
SEGARS, A. H.; GROVER, V. (1998) "Strategic Information Systems Planning Success: An Investigation of the Construct and Its Measurement", MIS Quarterly, Vol 22 (No 2). pp. 139-163.
SEGARS, A. H.; GROVER, V. (1999) "Profíles of Strategic Information Systems Planning", Information Systems Research, Vol. 10 (No. 3), pp. 199-232.
TAVAKOLIAN, H. (1989) "Linking the Information Technology Structure with Organizational Competitive Strategy: A Survey", MIS Quarterly, Vol. 13 (No 3), pp. 309-317.
VENKATRAMAN, N. (1991) "IT-Induced Business Reconfiguration" in Corporation of the 1990s: Information Technology and Organisational Transformation, (Scott Morton, M. S. ed.) Oxford University Press, Oxford and New York.
WHITTINGTON, R. (2001) What Is Strategy - and Does It Matter? (Second Edition) International Thomson Business Press, London.
WILLIAMSON, O. E. (1991) "Strategizing, Economizing and Economic Organization'', Strategic Management Journal. Vol. 20 (No. 12), pp. 1087-1108.
AVGEROU, C., CIBORRA, C. U; LAND, F (Eds.) (2004) The Social Study of Information and Communication Technology - Innovation, Actors, and Contexts, Oxford University Press, Oxford, UK.
ClBORRA, C. U (1994) "From Thinking to Tinkering. The Grassroots of lt and Strategy" in Strategic Information Systems: A European Perspective, (Ciborra, C. U. and T. Jelassi eds) Wiley, Chichester.
CIBORRA, C. U (Ed) (2000) From Control to Drift. The Dynamics on Corporate Information Infrastructures, Oxford University Press, Oxford, UK.
CIBORRA, C. U. LANZARRA, G. F. (1994) "Formative Contexts and Information Technology: Understanding the Dynamics of Innovation in Organizations. Accounting. Management & Information Technology, Vol4 (No. 2), pp. 61-86.
EARL, M. J. (1993) "Experiences in Strategic Information Systems Planning'. MIS Quarterly. Vol. 17 (No. 1),pp. 1-24.
GALLIERS, R. D. (2003) "Change as Crisis or Growth? Toward a Tran: Disciplinary View of Information Systems as a Field of Study: A Response to Benbasa and Zmud's Call for Returning to the IT Artifact", Journal of the Association for Information Systems. Vol. 4 (Article 13).
GALLIERS, R. D.; LElDNER D. E.; BAKER, B. S. H. (Eds.) (1999) Strategic Information Management: Challenges and Strategies in Managing Information System. (2nd Edition) Butterwoth-Heinemann, Oxford.
GOODHUE, D. L.; KIRSCH L. J.; QUILLARD, J. A.; WYBO, M. D. (l992). "Strategic Data Planning: Lessons from the Field;". in MIS Quarterly, VoI. 16 (No. 1 March, pp. 11-34.
HENDERSON, J. C.: SIFONIS J. G. (1988) "The Value of Strategic Information Systems Planning: Understanding Consistency, Validity, and IS Markets". in MIS Quarterly, VoI. 12 (No. 2), June, pp. 187-200.
HENDERSON, J. C.; VENKATRAMAN N. (1993) "Strategic Alignment Leveraging Informatíon Technology for Transforming Organizations'', IBM System Journal, VoI. 32 (No. 1), pp. 4-17.
ISACA (2004) Information Systems Audit and Control Association. Last accessed: 13/08/2004, Last updated: 13/08/2004, Address: http://www.isaca.org.
ITIL (2004) "Information Technology Infrastructure Library". Office of Government Commerce - UK, Last accessed: 13/08/2004, Last updated: 13/08/2004, Address: http://www.itil.org.uk.
KETTINGER, W. J.; GROVER V. GUHAE, S., SEGARS, A. H. (1994) "Strategic Information Systems Revisited: A Study in Sustainability and Performance", MIS Quarterly. VoI. 18 (No. 1), pp. 31-58.
KING, W. R. (1978) "Strategic Planning for Management Information Systems", MIS Quarterly, pp. 27-37.
KNIGHTS, D.; NOBLE, F.; WILLMOTT, H. (1997) "We Should Be Total Slaves to the Business: Aligning Information Technology and Strategy - Issues and Evidence" in Information Technology and Organizations, (Littler, D. ed.) Oxford University Press, Oxford.
LAUDON, K. C., LAUDON, J. P. (2000) Management Information Systems. Organization and Technology in the Networked Enterprise, (Sixth Edition) Prentice Hall, Upper Sadle River, New Jersey
LEDERER, A. L.; SETHI, V. (1988) "The Implementation of Strategic Information Systems Planning Methodologies'', MIS Quarterly, Vol. 12 (No. 3), pp. 444-46l.
MCNURLIN, B. C. SPRAGUE Jr, R. H. (2002) Information Systems Management in Practice, (Fifth Edition) Prentice Hall, Upper Sadle River
MIN, S. K.; SUH, E. H: KIM, S. Y. (1999) "An Integratcd Approach toward Strategic IS Planning", Journal of Strategic Information Systems, Vol. 8 p. 373-394.
MINTZBERG, H. (1980) The Nature of Managerial Work, Prentice-Hall, Englewood Cliffs, New Jersey.
MINTZBERG, H.; AHLSTRAND, B.; LAMPEL, J. (1998) Strategy Safari: A Guided Tour through the Wilds of Strategic Management, The Free Press, New York.
MYLONOPOULOS, N. A.; THEOHARAKIS V. (2001) "On-Site: Global Perceptions of Is Journals'', Communications of the ACM, Vol. 44 (No 9), pp. 29-33.
NOLAN, R. L. (1979) "Managing the Crises in Data Processing", Harvard Business Review, Vol. 57 (No. 2).
ORLIKOWSKI, W. J. (1996) "Improvising Organizational Transformation over Time: A Situated Change Perspective", Information Systems Research, Vol. 7 (No. 1), pp.63-92.
PORTER, M. E. (1980) Competitive Strategy: Techniques for Analyzing Industries and Competitors. The Free Press, New York.
PORTER, M. E. (1985) Competitive Advantage: Creating and Sustaining Superior Performance, The Free Press, New York.
PORTER, M. E.; MILLAR V. E. (1984) "How Information Gives You Competitive Advantage", Harvard Business Review, Vol. 62 (No. 4), pp. 149-160.
PREMKUMAR, G.; KING W. R. (1994) "Organizational Characteristics and Information-Systems Planning - an Empirical-Study". Information Systems Research, Vol. 5 (No. 2), pp. 75-109.
REICH, B. H.; BENBASAT, I. (1996) "Measuring the Linkage between Business and IT Objectives". in MIS Quarterly, Vol 20 (No 1), March, p. 81-113.
ROCKART, J. (1979) "Chief Executives Define Their Own Data Needs'', Harvard Business Review, pp. 81-92.
SEGARS, A. H.; GROVER, V. (1998) "Strategic Information Systems Planning Success: An Investigation of the Construct and Its Measurement", MIS Quarterly, Vol 22 (No 2). pp. 139-163.
SEGARS, A. H.; GROVER, V. (1999) "Profíles of Strategic Information Systems Planning", Information Systems Research, Vol. 10 (No. 3), pp. 199-232.
TAVAKOLIAN, H. (1989) "Linking the Information Technology Structure with Organizational Competitive Strategy: A Survey", MIS Quarterly, Vol. 13 (No 3), pp. 309-317.
VENKATRAMAN, N. (1991) "IT-Induced Business Reconfiguration" in Corporation of the 1990s: Information Technology and Organisational Transformation, (Scott Morton, M. S. ed.) Oxford University Press, Oxford and New York.
WHITTINGTON, R. (2001) What Is Strategy - and Does It Matter? (Second Edition) International Thomson Business Press, London.
WILLIAMSON, O. E. (1991) "Strategizing, Economizing and Economic Organization'', Strategic Management Journal. Vol. 20 (No. 12), pp. 1087-1108.
Publicado
13/10/2004
Como Citar
SOUZA, Enock Godoy de; FONTANA, Eduardo Ribas.
Estratégia Aplicada a Sistemas de Informação. In: SIMPÓSIO BRASILEIRO DE SISTEMAS DE INFORMAÇÃO (SBSI), 1. , 2004, Porto Alegre.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2004
.
p. 245-253.
DOI: https://doi.org/10.5753/sbsi.2004.6384.
