A Delphi Study on the Adaptation of SCRUM Practices to Remote Work
Resumo
Este estudo explora como as práticas do Scrum foram ajustadas para o trabalho remoto e híbrido durante e após a pandemia de COVID-19, utilizando o método Delphi para coletar percepções de Scrum Masters. Os resultados preliminares destacam a comunicação como o principal desafio, levando a ajustes na estrutura das reuniões, nas práticas de compartilhamento de informações e nas ferramentas de colaboração. As equipes reestruturaram cerimônias, introduziram novas reuniões e implementaram mecanismos persistentes de compartilhamento de informações para melhorar o trabalho.Referências
Ågren, P., Knoph, E., and Berntsson Svensson, R. (2022). Agile software development one year into the covid-19 pandemic. Empirical Software Engineering, 27(6):121.
Anthony Jnr, B. (2024). Agile software development and software practitioners’ productivity amidst the covid-19 pandemic: a narrative review. Journal of Science and Technology Policy Management, 15(5):1016–1036.
Baltes, S. and Ralph, P. (2022). Sampling in software engineering research: A critical review and guidelines. Empirical Software Engineering, 27(4):94.
Cruzes, D. S. and Dyba, T. (2011). Recommended steps for thematic synthesis in software engineering. In 2011 international symposium on empirical software engineering and measurement, pages 275–284. IEEE.
de Souza Santos, R., Grillo, W. D. N., Cabral, D., De Castro, C., Albuquerque, N., and França, C. (2024). Post-pandemic hybrid work in software companies: Findings from an industrial case study. In Proceedings of the 2024 IEEE/ACM 17th International Conference on Cooperative and Human Aspects of Software Engineering, pages 68–78.
Iden, J., Tessem, B., and Päivärinta, T. (2011). Problems in the interplay of development and it operations in system development projects: A delphi study of norwegian it experts. Information and Software Technology, 53(4):394–406.
Kadenic, M. D., Koumaditis, K., and Junker-Jensen, L. (2023). Mastering scrum with a focus on team maturity and key components of scrum. Information and Software Technology, 153:107079.
Khanna, D., Christensen, E. L., Gosu, S., Wang, X., and Paasivaara, M. (2024). Hybrid work meets agile software development: A systematic mapping study. In Proceedings of the 2024 IEEE/ACM 17th International Conference on Cooperative and Human Aspects of Software Engineering, pages 57–67.
Madi, T., Dahalin, Z., and Baharom, F. (2011). Content analysis on agile values: A perception from software practitioners. In 2011 Malaysian Conference in Software Engineering, pages 423–428. IEEE.
Okoli, C. and Pawlowski, S. D. (2004). The delphi method as a research tool: an example, design considerations and applications. Information & management, 42(1):15–29.
Santos, R. E. and Ralph, P. (2022). A grounded theory of coordination in remote-first and hybrid software teams. In 44th IEEE/ACM International Conference on Software Engineering (ICSE 2022), pages 25–35.
Schmidtner, M., Doering, C., and Timinger, H. (2021). Agile working during covid-19 pandemic. IEEE Engineering Management Review, 49(2):18–32.
Smite, D., Christensen, E. L., Tell, P., and Russo, D. (2022). The future workplace: Characterizing the spectrum of hybrid work arrangements for software teams. IEEE Software.
Smite, D., Mikalsen, M., Moe, N. B., Stray, V., and Klotins, E. (2021). From collaboration to solitude and back: Remote pair programming during covid-19. In International Conference on Agile Software Development, pages 3–18. Springer International Publishing Cham.
Smite, D., Moe, N. B., Hildrum, J., Gonzalez-Huerta, J., and Mendez, D. (2023). Work-from-home is here to stay: Call for flexibility in post-pandemic work policies. Journal of Systems and Software, 195:111552.
Varona, D. and Capretz, L. F. (2021). Using the delphi method for model for role assignment in the software industry. In IECON 2021–47th Annual Conference of the IEEE Industrial Electronics Society, pages 1–7. IEEE.
Anthony Jnr, B. (2024). Agile software development and software practitioners’ productivity amidst the covid-19 pandemic: a narrative review. Journal of Science and Technology Policy Management, 15(5):1016–1036.
Baltes, S. and Ralph, P. (2022). Sampling in software engineering research: A critical review and guidelines. Empirical Software Engineering, 27(4):94.
Cruzes, D. S. and Dyba, T. (2011). Recommended steps for thematic synthesis in software engineering. In 2011 international symposium on empirical software engineering and measurement, pages 275–284. IEEE.
de Souza Santos, R., Grillo, W. D. N., Cabral, D., De Castro, C., Albuquerque, N., and França, C. (2024). Post-pandemic hybrid work in software companies: Findings from an industrial case study. In Proceedings of the 2024 IEEE/ACM 17th International Conference on Cooperative and Human Aspects of Software Engineering, pages 68–78.
Iden, J., Tessem, B., and Päivärinta, T. (2011). Problems in the interplay of development and it operations in system development projects: A delphi study of norwegian it experts. Information and Software Technology, 53(4):394–406.
Kadenic, M. D., Koumaditis, K., and Junker-Jensen, L. (2023). Mastering scrum with a focus on team maturity and key components of scrum. Information and Software Technology, 153:107079.
Khanna, D., Christensen, E. L., Gosu, S., Wang, X., and Paasivaara, M. (2024). Hybrid work meets agile software development: A systematic mapping study. In Proceedings of the 2024 IEEE/ACM 17th International Conference on Cooperative and Human Aspects of Software Engineering, pages 57–67.
Madi, T., Dahalin, Z., and Baharom, F. (2011). Content analysis on agile values: A perception from software practitioners. In 2011 Malaysian Conference in Software Engineering, pages 423–428. IEEE.
Okoli, C. and Pawlowski, S. D. (2004). The delphi method as a research tool: an example, design considerations and applications. Information & management, 42(1):15–29.
Santos, R. E. and Ralph, P. (2022). A grounded theory of coordination in remote-first and hybrid software teams. In 44th IEEE/ACM International Conference on Software Engineering (ICSE 2022), pages 25–35.
Schmidtner, M., Doering, C., and Timinger, H. (2021). Agile working during covid-19 pandemic. IEEE Engineering Management Review, 49(2):18–32.
Smite, D., Christensen, E. L., Tell, P., and Russo, D. (2022). The future workplace: Characterizing the spectrum of hybrid work arrangements for software teams. IEEE Software.
Smite, D., Mikalsen, M., Moe, N. B., Stray, V., and Klotins, E. (2021). From collaboration to solitude and back: Remote pair programming during covid-19. In International Conference on Agile Software Development, pages 3–18. Springer International Publishing Cham.
Smite, D., Moe, N. B., Hildrum, J., Gonzalez-Huerta, J., and Mendez, D. (2023). Work-from-home is here to stay: Call for flexibility in post-pandemic work policies. Journal of Systems and Software, 195:111552.
Varona, D. and Capretz, L. F. (2021). Using the delphi method for model for role assignment in the software industry. In IECON 2021–47th Annual Conference of the IEEE Industrial Electronics Society, pages 1–7. IEEE.
Publicado
19/05/2025
Como Citar
MAGALHAES, Cleyton; PADOAN, Fernando; SANTOS, Robson; SANTOS, Ronnie de Souza.
A Delphi Study on the Adaptation of SCRUM Practices to Remote Work. In: TRILHA DE TEMAS, IDEIAS E RESULTADOS EMERGENTES EM SISTEMAS DE INFORMAÇÃO - SIMPÓSIO BRASILEIRO DE SISTEMAS DE INFORMAÇÃO (SBSI), 21. , 2025, Recife/PE.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2025
.
p. 317-323.
DOI: https://doi.org/10.5753/sbsi_estendido.2025.246875.
