Co-UserX Stories: An Approach for Usability / User Experience (UX) Evaluation
Abstract
Digital transformation requires high-quality, effective, and efficient products, increasing the importance and need to have products that meet good recommendations regarding usability and UX. Integrating the perspectives of evaluators and designers in this process is a challenge. This work proposes Co-UserX Stories, an approach supported by a tool that helps evaluate the usability/UX of websites. Co-UserX Stories implements the Evaluative Co-Inspection technique, calculating relevant metrics such as success rate, task time, and lost clicks. The tool under development seeks to offer benefits such as ease of use and agility in the evaluation process; its preliminary results indicate feasibility.
References
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Rivero, Conte, L., and Tayana (2017). A systematic mapping study on research contributions on ux evaluation technologies. In Proceedings of the XVI Brazilian Symposium on Human Factors in Computing Systems, IHC 2017, New York, NY, USA. Association for Computing Machinery.
Schön, E.-M., Thomaschewski, J., and Escalona, M. J. (2017). Agile requirements engineering: A systematic literature review. Computer Standards Interfaces, 49:79–91.
Souza, J. H., Marques, L. C., Conte, T. U., and Zaina, L. A. (2020). Descrevendo requisitos de user experience em critérios de aceitação de user stories. In WER.
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Cohn, M. (2004). User stories applied: For agile software development. Addison-Wesley.
Costa, E. M., Érico Veras Marques Francisco, and Melo, V. S. (2013). Análise da usabilidade dos portais de comércio eletrônico brasileiros. Tekhne e Logos, Botucatu, SP, v.4, n.3, Dez - Mar, 2013, pages 87–110.
Cybis, W., Scapin, D., and Morandini, M. (2005). Ergomanager: A uims for monitoring and revising user interfaces for web sites. pages 281–286.
Desolda, G., Esposito, A., Lanzilotti, R., and Costabile, M. F. (2021). Detecting emotions through machine learning for automatic ux evaluation. Lecture Notes in Computer Science, 12934 LNCS:270–279.
Federici, S., Mele, M. L., Lanzilotti, R., Desolda, G., Bracalenti, M., Buttafuoco, A., Gaudino, G., Cocco, A., Amendola, M., and Simonetti, E. (2019). Heuristic evaluation of eglu-box: A semi-automatic usability evaluation tool for public administrations. Lecture Notes in Computer Science, 11566 LNCS:75 – 86.
Ferreira, S. and Rodrigues, R. (2008). E-Usabilidade. Grupo Gen - LTC.
Garrett, J. (2010). The Elements of User Experience: User-Centered Design for the Web and Beyond. Voices That Matter. Pearson Education.
ISO/IEC 25010 (2011). Systems and software engineering — systems and software quality requirements and evaluation (square) — system and software quality models.
Magalhães, C., Júnior, E. S., and Luque, D. (2023). Detecção de defeitos de software através da aplicação de uma arquitetura de rede neural profunda. In Anais do L Seminário Integrado de Software e Hardware, pages 332–343. SBC.
Martinelli, S., Nascimento, N., Souza, J., Sales, A., and Zaina, L. (2022). Ux requirements matters: Guidelines to support software teams on the writing of acceptance criteria. In Anais do XXXVI Simpósio Brasileiro de Engenharia de Software, page 398–408. SBC.
Mozilla (2024). Event reference — developer.mozilla.org. [link]. [Accessed 18-05-2025].
Peffers, K., Tuunanen, T., Rothenberger, M., and Chatterjee, S. (2007). A design science research methodology for information systems research. J. Manage. Inf. Syst., (3):45–77.
Rivero, Conte, L., and Tayana (2017). A systematic mapping study on research contributions on ux evaluation technologies. In Proceedings of the XVI Brazilian Symposium on Human Factors in Computing Systems, IHC 2017, New York, NY, USA. Association for Computing Machinery.
Schön, E.-M., Thomaschewski, J., and Escalona, M. J. (2017). Agile requirements engineering: A systematic literature review. Computer Standards Interfaces, 49:79–91.
Souza, J. H., Marques, L. C., Conte, T. U., and Zaina, L. A. (2020). Descrevendo requisitos de user experience em critérios de aceitação de user stories. In WER.
Tullis, T. and Albert, B. (2013). Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Interactive Technologies Series. Elsevier.
Yu, Q., Che, X., Ma, S., Pan, S., Yang, Y., Xing, W., and Wang, X. (2018). A hybrid user experience evaluation method for mobile games. IEEE Access, 6:49067–49079.
Published
2025-07-20
How to Cite
SILVA, Leonardo P.; MORANDINI, Marcelo; COLETI, Thiago A..
Co-UserX Stories: An Approach for Usability / User Experience (UX) Evaluation. In: INTEGRATED SOFTWARE AND HARDWARE SEMINAR (SEMISH), 52. , 2025, Maceió/AL.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2025
.
p. 393-404.
ISSN 2595-6205.
DOI: https://doi.org/10.5753/semish.2025.8960.
