A Utilização de Atos de Diálogo em Sistemas de Diálogo para Dispositivos Móveis

• Tiago Martins da Cunha UNILAB
• Daniel de França Brasil Soares UFC

Abstract

This work presents an approach towards the categorization of turn into a conversation between human and machine. We present the strategies for storing and recalling data into a chatterbot system architecture. All dialog turn classification and their theoretical principle to be selected into the system are, in this paper, presented. The use of such classification showed satisfactory conversation quality according to human evaluators. This evaluation was conducted taking into account the maxims sorted out by [Grice et al. 1975]. Our satisfactory results in comparison to other systems that propose chatting modules in a mobile system still require improvement and has great potential to become a noted conversational agent system.