Projetando a Usabilidade e a Experiência do Usuário com a Técnica UXUG-AP: um Estudo Exploratório
Resumo
Be different and distinguish itself among the technologies is intrinsic to the current agile software development. However, we still found usability and user experience (UX) defects generated by the development process, making the quality and user satisfaction unsatisfactory. Therefore, this paper presents a technique that supports the usability and UX design in agile projects, called User Experience and Usability Guidelines for Agile Project (UXUG-AP). Besides, this paper presents a qualitative analysis and user perception analysis obtained through an exploratory study about the UXUG-AP technique. The results show that the technique is considered easy to use and useful.
Referências
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Carvajal, L., Moreno, A. N., Sanchez-Segura, M. I. e Seffah, A. (2013) “ Usability through Software Design ”, IEEE Transactions Software Engineering, vol. 39, n11, pp. 1582 - 1596.
Corbin, J. e Strauss, A. (1990) “ Grounded Theory Research: Procedures”, Canons, and Evaluative Criteria. Qualitative Sociology, vol. 13, n. 1, pp 3 - 21.
Davis, F. D., Bagozzi, R. P. e Warshaw, P. R. (1989) “ User acceptance of computer technology: A comparison of two theoretical models ”, Management Science, 35 (8): 982 - 1003.
Harley, A. (2018) “ UX Guidelines for Recommended Content”.
Hussain, Z., Lechner, M., Milchrahm, H., Shahzad, S., Slany, W., Umgeher, M., Vlk, T., Köfel, C., Tscheligi, M. e Wolkerstorfer, P. (2012) “ Practical Usability in XP Software Development Process ”, The Fifth International Conference on Advancesin ComputerHuman Interactions. pp. 208 - 217. Valencia, Espanha.
Isomursu, M., Sirotkin, A., Voltti, P. e Halonen, M. (2012) “ User Experience Design Goes Agile in Lean Transformation - A Case Study ”, 2012 Agile Conference, pp. 1 - 10. Dallas, Texas.
Karamanis, N., Pignatelli, M., Silva-Carvalho, D., Rowland, F., Cham, J. A. e Dunhan, I. (2018), “ Designing and Intuitive web application for drug Discovery scientist ”, Drug Discovery To-day, vol3, pp. 1169 - 1174.
Kuusinen, K. e Mikkonen, T. (2014) “ On Designing UX for Mobile Enterprise App”, 40th Euro micro Conference on Software Engineering and Advanced Applications. Verona, Italia.
Maguire, M. (2013) “ Using human factors standards to support user experience and agile design". Stephanidis, C. and Antona, M. (eds.). 7a International UAHCI Conference, HCI International, pp. 185-194
Memmel, T., Reiterer, H. e Holzinger. A. (2007) “ Agile Methods and Visual Specification in Soft-ware Development: A Chance to Ensure Universal Access ”, 2007 HCI Conference, pp. 453 - 462.
Newhook, R., Jaramillo, D., Temple, J. G. e Duke, K. J. (2015) “ Evolutions of the mobile enterprise app: A design perspective”, International Conference on Applied Human Factors and Ergo-nomics and Affiliated Conferences. Procedia Manufacturing 3, pp. 2026 - 203.
Scheneiderman, B., Plaisant, C., Cohen, M., Jacobs, S. e Elmgvist, N (2016) “ Designing the User Interface: Strategies for Effective Human-Computer Interaction”. 6ª Edição, Pearson, http://www.cs.umd.edu/hcil/DTUI6.
Schön, E. M., Thomaschewski, J. e Escalona, M.J. (2017) “ Agile Requirements Engineering: A systemic literature review ”, Computer Standards & Interfaces, vol. 49, pp. 79 - 91.
Sousa, A. O., Valentim, N. M. C. Técnica User Experience and Usability Guidelines for Agile Project (2018), https://drive.google.com/file/d/16EOb9EqzvCkCsqDviuot5_YrJXAIHZMZ/view?us p=sharing
Tognazzini, B. (2014) “ First Principles of Interaction Design (Revised &Expanded)”, https://www.nngroup.com/articles/first-principles-interaction-design/.
Usability Guidelines. (2019) U.S. Departament of Health & Human Services.
Wale-Kolade, A. Y. (2015) “ Integrating usability work into a large inter-organizational agile development project: Tactics developed by usability designers ”, The journal of Systems and Soft-ware, pp. 54 - 66.
Windows User Experience Interaction Guideline (2019), Microsoft Corporation.
Carvajal, L., Moreno, A. N., Sanchez-Segura, M. I. e Seffah, A. (2013) “ Usability through Software Design ”, IEEE Transactions Software Engineering, vol. 39, n11, pp. 1582 - 1596.
Corbin, J. e Strauss, A. (1990) “ Grounded Theory Research: Procedures”, Canons, and Evaluative Criteria. Qualitative Sociology, vol. 13, n. 1, pp 3 - 21.
Davis, F. D., Bagozzi, R. P. e Warshaw, P. R. (1989) “ User acceptance of computer technology: A comparison of two theoretical models ”, Management Science, 35 (8): 982 - 1003.
Harley, A. (2018) “ UX Guidelines for Recommended Content”.
Hussain, Z., Lechner, M., Milchrahm, H., Shahzad, S., Slany, W., Umgeher, M., Vlk, T., Köfel, C., Tscheligi, M. e Wolkerstorfer, P. (2012) “ Practical Usability in XP Software Development Process ”, The Fifth International Conference on Advancesin ComputerHuman Interactions. pp. 208 - 217. Valencia, Espanha.
Isomursu, M., Sirotkin, A., Voltti, P. e Halonen, M. (2012) “ User Experience Design Goes Agile in Lean Transformation - A Case Study ”, 2012 Agile Conference, pp. 1 - 10. Dallas, Texas.
Karamanis, N., Pignatelli, M., Silva-Carvalho, D., Rowland, F., Cham, J. A. e Dunhan, I. (2018), “ Designing and Intuitive web application for drug Discovery scientist ”, Drug Discovery To-day, vol3, pp. 1169 - 1174.
Kuusinen, K. e Mikkonen, T. (2014) “ On Designing UX for Mobile Enterprise App”, 40th Euro micro Conference on Software Engineering and Advanced Applications. Verona, Italia.
Maguire, M. (2013) “ Using human factors standards to support user experience and agile design". Stephanidis, C. and Antona, M. (eds.). 7a International UAHCI Conference, HCI International, pp. 185-194
Memmel, T., Reiterer, H. e Holzinger. A. (2007) “ Agile Methods and Visual Specification in Soft-ware Development: A Chance to Ensure Universal Access ”, 2007 HCI Conference, pp. 453 - 462.
Newhook, R., Jaramillo, D., Temple, J. G. e Duke, K. J. (2015) “ Evolutions of the mobile enterprise app: A design perspective”, International Conference on Applied Human Factors and Ergo-nomics and Affiliated Conferences. Procedia Manufacturing 3, pp. 2026 - 203.
Scheneiderman, B., Plaisant, C., Cohen, M., Jacobs, S. e Elmgvist, N (2016) “ Designing the User Interface: Strategies for Effective Human-Computer Interaction”. 6ª Edição, Pearson, http://www.cs.umd.edu/hcil/DTUI6.
Schön, E. M., Thomaschewski, J. e Escalona, M.J. (2017) “ Agile Requirements Engineering: A systemic literature review ”, Computer Standards & Interfaces, vol. 49, pp. 79 - 91.
Sousa, A. O., Valentim, N. M. C. Técnica User Experience and Usability Guidelines for Agile Project (2018), https://drive.google.com/file/d/16EOb9EqzvCkCsqDviuot5_YrJXAIHZMZ/view?us p=sharing
Tognazzini, B. (2014) “ First Principles of Interaction Design (Revised &Expanded)”, https://www.nngroup.com/articles/first-principles-interaction-design/.
Usability Guidelines. (2019) U.S. Departament of Health & Human Services.
Wale-Kolade, A. Y. (2015) “ Integrating usability work into a large inter-organizational agile development project: Tactics developed by usability designers ”, The journal of Systems and Soft-ware, pp. 54 - 66.
Windows User Experience Interaction Guideline (2019), Microsoft Corporation.
Publicado
30/06/2020
Como Citar
SOUSA, Aline; VALENTIM, Natasha.
Projetando a Usabilidade e a Experiência do Usuário com a Técnica UXUG-AP: um Estudo Exploratório. In: WORKSHOP SOBRE ASPECTOS SOCIAIS, HUMANOS E ECONÔMICOS DE SOFTWARE (WASHES), 5. , 2020, Cuiabá.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2020
.
p. 21-30.
ISSN 2763-874X.
DOI: https://doi.org/10.5753/washes.2020.11194.
