Investigando a Percepção de Feedback em Times de Desenvolvimento de Software: Um Estudo Inicial
Abstract
The need for interaction between developers has increased over the decades, requiring efforts to promote effective communication. Feedback is an important tool that can be applied at different occasions, including informal conversations and planning meetings. However, an environment conducive to this practice is needed. We report a study on developers' perception regarding the feedback practice and how it is related to the developers' social identification with their teams. The results suggest that the perception of the feedback practice varies according to the occasion. We found evidence that feedback perception is correlated with participants' identification with their teams.References
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Bäckevik, A., Tholén, E. & Gren, L. (2019). Social identity in software development. In 2019 IEEE/ACM 12th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE) (pp. 107-114). IEEE.
Dancey, Christine P.; Reidy, John. Statistics without maths for psychology. Pearson education, 2007.
Gren, L. (2020). Understanding Work Practices of Autonomous Agile Teams: A Social-psychological Review. In: Agile Processes in Software Engineering and Extreme Programming–Workshops: XP 2020 Workshops, Copenhagen, Denmark, June 8–12, 2020, Springer International Publishing, 2020. p. 227-235.
Jenkins, H. (2009). Enfrentando os desafios da cultura participativa: a educação para a mídia para o século 21. Cambridge, MA, EUA: Mit Press.
Kahmann, K. & Mulder, R. H. (2011). Feedback in organizations. A review of feedback literature and a framework for future research (Research Report No. 6). University of Regensburg, Institute for Educational Science.
Linaker, J., Sulaman, S. M., Höst, M., & de Mello, R. M. (2015). Guidelines for conducting surveys in software engineering v. 1.1. Lund University, 50.
Luhtanen, R. & Crocker, J. (1992). A Collective Self-Esteem Scale: Self-Evaluation of One’s Social Identity. Personality and Social Psychology Bulletin, 18, 302-318.
de Mello, R. M., da Silva, P. C., Travassos, G. H. (2014). Agilidade em Processos de Software: Evidências sobre Características de Agilidade e Práticas Ágeis. In: Simpósio Brasileiro de Qualidade de Software (SBQS), 13, 2014, Blumenau. Anais [...]. Porto Alegre: Sociedade Brasileira De Computação. P. 151-165. Doi: https://Doi.Org/10.5753/Sbqs.2014.15250.
Morrison-Smith, S., Ruiz, J. (2020). Challenges and barriers in virtual teams: a literature review. SN App. Sci. 2, 1096. https://doi.org/10.1007/s42452-020-2801-5
Murphy-Hill, E., Jaspan, C., Sadowski, C., Shepherd, D., Phillips, M., Winter, C., ... & Jorde, M. (2019). What predicts software developers’ productivity?. IEEE Transactions on Software Engineering, 47(3), 582-594.
Souza, A. N., Silva, S. T. F., França, J. B. S., Dias, A. F. S., Oliveira, J. and Vivacqua, A. S. (2022). Communication Channels and their Challenges: an Analysis of Software Development Teams during the COVID-19 Pandemic. Proc. ACM Hum.-Comput. Interact. 7, GROUP, Article 3 (January 2023), 26 pages. https://doi.org/10.1145/3567553
Šteinberga, L. & Šmite, D. (2011). Towards a contemporary understanding of motivation in distributed software projects: solution proposal. Scientific Papers, University of Latvia, 15.
Storey, M.-A., Zagalsky, A., Filho, F. F., Singer, L. & German, D. M. (2016). How social and communication channels shape and challenge a participatory culture in software development. IEEE Transactions on Software Engineering 43, 2, 185–204.
Published
2023-08-06
How to Cite
SOUZA, Adriano de; SANTOS, Fernanda dos; SANTOS, Lidvaldo dos; BELÉM, Patrick; SILVA, Sírius da; VIVACQUA, Adriana; MELLO, Rafael de.
Investigando a Percepção de Feedback em Times de Desenvolvimento de Software: Um Estudo Inicial. In: PROCEEDINGS OF WORKSHOP ON SOCIAL, HUMAN AND ECONOMIC ASPECTS OF SOFTWARE (WASHES), 8. , 2023, João Pessoa/PB.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2023
.
p. 91-100.
ISSN 2763-874X.
DOI: https://doi.org/10.5753/washes.2023.230072.
