Abordagens Metodológicas da Experiência dos Usuários Cegos Aplicadas nas Interações Web em Dispositivos Móveis: Uma Revisão Sistemática da Literatura
Resumo
With the exponential growth in the scientific interest on assessing the blind users experience in the web environment, it is essential to develop studies that correlate usability features lined up to the accessibility features. At the same time, with technological resources advances and access to information through different devices, there is a gap in the UX investigation in mobile devices, specifically, in the blind users experience. Therefore, this work proposes a systematic literature revision, identifying the main blind users experience methods applied in the mobile devices interaction. Thus, 805 scientific articles were identified through the literature, which approached subjects like usability, blind users experience and mobile devices. Through result extraction, sixteen different applied methods were identified in the blind users experience on mobile devices interaction. It is pointed out the applicability of methods supported by expert reviewers, the observation techniques, trial studies, validation and conformity verification with the Web Content Accessibility Guidelines.