How tester experience influences the testing process in Web Systems

• Pedro Antônio M. de Freitas UFG
• Sofia Larissa da Costa Paiva UFG

DOI: https://doi.org/10.5753/washes.2025.8569

Abstract

Software quality is intrinsically related to the testing methods’ efficiency and effectiveness employed during the software development process. This study investigates the relationship between the tester’s experience and their ability to expand test coverage in web-based systems. We analyzed, from the test analysts’ point of view, how accumulated experience and knowledge influence fault detection, test scenario selection, and process efficiency through a questionnaire applied to professionals. The results indicated that more experienced testers identify defects with greater accuracy, improve test prioritization, and collaborate more effectively with developers. This study reinforces the importance of testers’ continuous qualification to greater reliability of the generated software product.

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