Um Modelo para o Gerenciamento do Crowdsourcing em Projetos de Software
Resumo
O crowdsourcing é um emergente modelo de negócios aplicado ao desenvolvimento de projetos de software em virtude da redução de custos e envolvimento de especialistas. Entretanto, existem desafios sobre como gerenciá-lo em tais projetos devido à dispersão de participantes e a paralelização de atividades. Neste estudo, nós realizamos uma análise da literatura e verificamos práticas aplicadas para o gerenciamento do crowdsourcing em projetos de software. Nós compilamos o resultado da nossa análise em um modelo de gerenciamento que foi validado em um quase-experimento crowdsourcing. A aplicação do modelo demonstrou capacidade e eficiência para realizar o gerenciamento entre os participantes dispersos e as atividades.
Palavras-chave:
crowdsourcing, gestão de projetos
Referências
Benedek, A., Molnar, G., and Szuts, Z. (2015). Practices of crowdsourcing in relation to big data analysis and education methods. In Intelligent Systems and Informatics (SISY), 2015 IEEE 13th International Symposium on, pages 167–172.
Cullina, E., Conboy, K., and Morgan, L. (2016). Choosing the right crowd: An iterative process for crowd specification in crowdsourcing initiatives. In 2016 49th Hawaii International Conference on System Sciences (HICSS), pages 4355–4364.
Dwarakanath, A., Chintala, U., Shrikanth, N. C., Virdi, G., Kass, A., Chandran, A., Sen- gupta, S., and Paul, S. (2015). Crowd build: A methodology for enterprise software development using crowdsourcing. In CrowdSourcing in Software Engineering (CSI- SE), 2015 IEEE/ACM 2nd International Workshop on, pages 8–14.
Dwarakanath, A., Shrikanth, N. C., Abhinav, K., and Kass, A. (2016). Trustworthiness in enterprise crowdsourcing: A taxonomy & evidence from data. In Proceedings of the 38th International Conference on Software Engineering Companion, ICSE ’16, pages 41–50, New York, NY, USA. ACM.
Hossain, M. (2012). Crowdsourcing: Activities, incentives and users’ motivations to participate. In Innovation Management and Technology Research (ICIMTR), 2012 International Conference on, pages 501–506.
Hosseini, M., Phalp, K., Taylor, J., and Ali, R. (2014). The four pillars of crowdsour- cing: A reference model. In 2014 IEEE Eighth International Conference on Research Challenges in Information Science (RCIS), pages 1–12.
Hosseini, M., Shahri, A., Phalp, K., and Ali, R. (2015). Recommendations on adap- ting crowdsourcing to problem types. In 2015 IEEE 9th International Conference on Research Challenges in Information Science (RCIS), pages 423–433.
Howe, J. (2006). The rise of crowdsourcing. Wired magazine, 14(6):1–4.
Kucherbaev, P., Daniel, F., Tranquillini, S., and Marchese, M. (2016). Crowdsourcing processes: A survey of approaches and opportunities. IEEE Internet Computing, 20(2):50–56.
LaToza, T. D. and van der Hoek, A. (2016). Crowdsourcing in software engineering: Models, motivations, and challenges. IEEE Software, 33(1):74–80.
Mattauch, T. (2013). Innovate through crowd sourcing. In Proceedings of the 41st Annual ACM SIGUCCS Conference on User Services, SIGUCCS ’13, pages 39–42, New York, NY, USA. ACM.
Murray-Rust, D., Scekic, O., Papapanagiotou, P., linh Truong, H., Robertson, D., and Dustdar, S. (2015). A collaboration model for community-based software development with social machines. EAI Endorsed Transactions on Collaborative Computing, 1(5).
Pan, Y. and Blevis, E. (2011). A survey of crowdsourcing as a means of collaboration and the implications of crowdsourcing for interaction design. In Collaboration Technolo- gies and Systems (CTS), 2011 International Conference on, pages 397–403.
Pedersen, J., Kocsis, D., Tripathi, A., Tarrell, A., Weerakoon, A., Tahmasbi, N., Xiong, J., Deng, W., Oh, O., and de Vreede, G. J. (2013). Conceptual foundations of crowd- sourcing: A review of is research. In System Sciences (HICSS), 2013 46th Hawaii International Conference on, pages 579–588.
Saremi, R. L. and Yang, Y. (2015). Dynamic simulation of software workers and task completion. In CrowdSourcing in Software Engineering (CSI-SE), 2015 IEEE/ACM 2nd International Workshop on, pages 17–23.
Satzger, B., Zabolotnyi, R., Dustdar, S., Wild, S., Gaedke, M., Gobel, S., and Nestler, T. (2014). Chapter 8 - toward collaborative software engineering leveraging the crowd. In Mistrik, I., , Bahsoon, R., , Kazman, R., , and Zhang, Y., editors, Economics-Driven Software Architecture, pages 159 – 182. Morgan Kaufmann, Boston.
Schwartz, C., Borchert, K., Hirth, M., and Tran-Gia, P. (2015). Modeling crowdsourcing platforms to enable workforce dimensioning. In Telecommunication Networks and Applications Conference (ITNAC), 2015 International, pages 30–37.
Stol, K.-J. and Fitzgerald, B. (2014). Researching crowdsourcing software develop- ment: Perspectives and concerns. In Proceedings of the 1st International Workshop on CrowdSourcing in Software Engineering, CSI-SE 2014, pages 7–10, New York, NY, USA. ACM.
Tajedin, H. and Nevo, D. (2013). Determinants of success in crowdsourcing software development. In Proceedings of the 2013 Annual Conference on Computers and People Research, SIGMIS-CPR ’13, pages 173–178, New York, NY, USA. ACM.
Tsai, W. T., Wu, W., and Huhns, M. N. (2014). Cloud-based software crowdsourcing. IEEE Internet Computing, 18(3):78–83.
Zakariah, Z., Janom, N., and Arshad, N. H. (2015). Business model of crowdsourcing: Review paper. In 2015 IEEE 6th Control and System Graduate Research Colloquium (ICSGRC), pages 66–69.
Cullina, E., Conboy, K., and Morgan, L. (2016). Choosing the right crowd: An iterative process for crowd specification in crowdsourcing initiatives. In 2016 49th Hawaii International Conference on System Sciences (HICSS), pages 4355–4364.
Dwarakanath, A., Chintala, U., Shrikanth, N. C., Virdi, G., Kass, A., Chandran, A., Sen- gupta, S., and Paul, S. (2015). Crowd build: A methodology for enterprise software development using crowdsourcing. In CrowdSourcing in Software Engineering (CSI- SE), 2015 IEEE/ACM 2nd International Workshop on, pages 8–14.
Dwarakanath, A., Shrikanth, N. C., Abhinav, K., and Kass, A. (2016). Trustworthiness in enterprise crowdsourcing: A taxonomy & evidence from data. In Proceedings of the 38th International Conference on Software Engineering Companion, ICSE ’16, pages 41–50, New York, NY, USA. ACM.
Hossain, M. (2012). Crowdsourcing: Activities, incentives and users’ motivations to participate. In Innovation Management and Technology Research (ICIMTR), 2012 International Conference on, pages 501–506.
Hosseini, M., Phalp, K., Taylor, J., and Ali, R. (2014). The four pillars of crowdsour- cing: A reference model. In 2014 IEEE Eighth International Conference on Research Challenges in Information Science (RCIS), pages 1–12.
Hosseini, M., Shahri, A., Phalp, K., and Ali, R. (2015). Recommendations on adap- ting crowdsourcing to problem types. In 2015 IEEE 9th International Conference on Research Challenges in Information Science (RCIS), pages 423–433.
Howe, J. (2006). The rise of crowdsourcing. Wired magazine, 14(6):1–4.
Kucherbaev, P., Daniel, F., Tranquillini, S., and Marchese, M. (2016). Crowdsourcing processes: A survey of approaches and opportunities. IEEE Internet Computing, 20(2):50–56.
LaToza, T. D. and van der Hoek, A. (2016). Crowdsourcing in software engineering: Models, motivations, and challenges. IEEE Software, 33(1):74–80.
Mattauch, T. (2013). Innovate through crowd sourcing. In Proceedings of the 41st Annual ACM SIGUCCS Conference on User Services, SIGUCCS ’13, pages 39–42, New York, NY, USA. ACM.
Murray-Rust, D., Scekic, O., Papapanagiotou, P., linh Truong, H., Robertson, D., and Dustdar, S. (2015). A collaboration model for community-based software development with social machines. EAI Endorsed Transactions on Collaborative Computing, 1(5).
Pan, Y. and Blevis, E. (2011). A survey of crowdsourcing as a means of collaboration and the implications of crowdsourcing for interaction design. In Collaboration Technolo- gies and Systems (CTS), 2011 International Conference on, pages 397–403.
Pedersen, J., Kocsis, D., Tripathi, A., Tarrell, A., Weerakoon, A., Tahmasbi, N., Xiong, J., Deng, W., Oh, O., and de Vreede, G. J. (2013). Conceptual foundations of crowd- sourcing: A review of is research. In System Sciences (HICSS), 2013 46th Hawaii International Conference on, pages 579–588.
Saremi, R. L. and Yang, Y. (2015). Dynamic simulation of software workers and task completion. In CrowdSourcing in Software Engineering (CSI-SE), 2015 IEEE/ACM 2nd International Workshop on, pages 17–23.
Satzger, B., Zabolotnyi, R., Dustdar, S., Wild, S., Gaedke, M., Gobel, S., and Nestler, T. (2014). Chapter 8 - toward collaborative software engineering leveraging the crowd. In Mistrik, I., , Bahsoon, R., , Kazman, R., , and Zhang, Y., editors, Economics-Driven Software Architecture, pages 159 – 182. Morgan Kaufmann, Boston.
Schwartz, C., Borchert, K., Hirth, M., and Tran-Gia, P. (2015). Modeling crowdsourcing platforms to enable workforce dimensioning. In Telecommunication Networks and Applications Conference (ITNAC), 2015 International, pages 30–37.
Stol, K.-J. and Fitzgerald, B. (2014). Researching crowdsourcing software develop- ment: Perspectives and concerns. In Proceedings of the 1st International Workshop on CrowdSourcing in Software Engineering, CSI-SE 2014, pages 7–10, New York, NY, USA. ACM.
Tajedin, H. and Nevo, D. (2013). Determinants of success in crowdsourcing software development. In Proceedings of the 2013 Annual Conference on Computers and People Research, SIGMIS-CPR ’13, pages 173–178, New York, NY, USA. ACM.
Tsai, W. T., Wu, W., and Huhns, M. N. (2014). Cloud-based software crowdsourcing. IEEE Internet Computing, 18(3):78–83.
Zakariah, Z., Janom, N., and Arshad, N. H. (2015). Business model of crowdsourcing: Review paper. In 2015 IEEE 6th Control and System Graduate Research Colloquium (ICSGRC), pages 66–69.
Publicado
25/10/2016
Como Citar
DE DEUS, William Simão ; BARROS, Renata Marques; L'ERARIO, Alexandre.
Um Modelo para o Gerenciamento do Crowdsourcing em Projetos de Software. In: WORKSHOP SOBRE ASPECTOS SOCIAIS, HUMANOS E ECONÔMICOS DE SOFTWARE (WASHES), 1. , 2016, Maceió.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2016
.
p. 1-10.
ISSN 2763-874X.
