A method for implementing an Agile IT Governance Committee for process and tool innovation
Abstract
The present case study describes a method of implementing IT Governance based on the formation of an Agile Committee to restructure inadequate bureaucratic processes, aiming to meet the demands for improving the efficiency of the use of governmental resources by public and mixed economy companies. This method requires the formation of a Governance Committee with the necessary authority and freedom to assess and implement changes in existing processes and systems. After 25 months of application at a Public Institution linked to the Government of the State of São Paulo, the equivalent COBIT 5.0 processes APO01, APO05, APO13, BAI01, BAI04, BAI06, BAI08, BAI09, DSS01, DSS02 and DSS05 of the Support Management pillar evolved from Level 0 of capacity (Incomplete), mostly to Level 1, Performed. Only the processes DSS01 and DSS02 reached Level 2 (Managed).
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