Avaliação de Usabilidade do SofiaFala: Melhorando a Tecnologia Assistiva para Terapias de Fala
Resumo
This paper presents a multifaceted usability evaluation protocol for SofiaFala-Fono, an assistive technology for speech therapists. Unlike traditional unimodal approaches, the protocol combines heuristic evaluation by HCI experts, usability testing with therapists, and affective response measurement (SAM questionnaire). This methodological triangulation offers a comprehensive assessment of effectiveness, efficiency, and user satisfaction, providing a replicable framework to support the development of more user-centered assistive technologies in speech therapy.
Palavras-chave:
heuristic evaluation, usability testing, self-assessment manikin, human-computer interaction, assistive technology, speech therapy
Referências
Geertruida Aline Attwell, Kwabena Ebo Bennin, and Bedir Tekinerdogan. 2022. A Systematic Review of Online Speech Therapy Systems for Intervention in Childhood Speech Communication Disorders. Sensors 22, 24 (2022). DOI: 10.3390/s22249713
Margaret M. Bradley and Peter J. Lang. 1994. Measuring emotion: The selfassessment manikin and the semantic differential. Journal of Behavior Therapy and Experimental Psychiatry 25, 1 (1994), 49–59. DOI: 10.1016/0005-7916(94)90063-9
John Brooke. 1996. SUS – a quick and dirty usability scale. 189–194.
Marc Capdevila, Karine Rodrigues, Afra Pascual, Toni Granollers, and Èric Monné. 2024. Whitepaper: Remote usability laboratory to perform user and expert evaluations. In Proceedings of the XXIII International Conference on Human Computer Interaction (Lleida, Spain) (Interacción ’23). Association for Computing Machinery, New York, NY, USA, Article 20, 9 pages. DOI: 10.1145/3612783.3612804
Marc Gonzalez Capdevila, Karine Aparecida Pistili Rodrigues, Tales Augusto Sartório Furlan, and Toni Granollers. 2025. Quantifying heuristic evaluation. Computer Standards Interfaces 92 (2025), 103891. DOI: 10.1016/j.csi.2024.103891
Toni Granollers. 2018. Usability evaluation with heuristics, beyond nielsen’s list. In The Eleventh International Conference on Advances in Computer-Human Interactions (ACHI 2018). 1–6.
International Organization for Standardization. 2018. ISO 9241-11:2018 Ergonomics of human-system interaction – Part 11: Usability: Definitions and Concepts.
Alessandra Alaniz Macedo, Vinícius de S. Gonçalves, Patrícia P. Mandrá, Vivian Motti, Renato F. Bulcão-Neto, and Kamila Rios da Hora Rodrigues. 2024. A mobile application and system architecture for online speech training in Portuguese: design, development, and evaluation of SofiaFala. Multimedia Tools and Applications (07 Aug 2024). DOI: 10.1007/s11042-024-19980-5
Fernando Meloni, Bianca B. Sicchieri, Patricia Mandrá, Renato De Freitas Bulcão-Neto, and Alessandra Alaniz Macedo. 2022. Detection and Evaluation of Speech Intelligibility with Speech Tool. In 2022 XVLIII Latin American Computer Conference (CLEI). 1–9. DOI: 10.1109/CLEI56649.2022.9959936
Christine Murad, Cosmin Munteanu, Benjamin R. Cowan, and Leigh Clark. 2019. Revolution or Evolution? Speech Interaction and HCI Design Guidelines. IEEE Pervasive Computing 18, 2 (2019), 33–45. DOI: 10.1109/MPRV.2019.2906991
J. Nielsen. 1994. Usability Engineering. Elsevier Science.
Jakob Nielsen. 2000. Why You Only Need to Test with 5 Users. [link] Acesso em: 18/08/25.
Jakob Nielsen and Thomas K. Landauer. 1993. A mathematical model of the finding of usability problems. In Proceedings of the INTERACT ’93 and CHI ’93 Conference on Human Factors in Computing Systems (Amsterdam, The Netherlands) (CHI ’93). Association for Computing Machinery, New York, NY, USA, 206–213. DOI: 10.1145/169059.169166
Jakob Nielsen and Rolf Molich. 1990. Heuristic evaluation of user interfaces. In Proceedings of the SIGCHI conference on Human factors in computing systems. 249–256. DOI: 10.1145/97243.97281
Pedro Henrique D’Almeida Giberti Rissato and Alessandra Alaniz Macedo. 2021. SofiaFala: Software Inteligente de Apoio à Fala. In Anais Estendidos do XXVII Simpósio Brasileiro de Sistemas Multimídia e Web (Minas Gerais). SBC, 91–94. DOI: 10.5753/webmedia_estendido.2021.17620
J. Rubin, D. Chisnell, and J. Spool. 2011. Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. Wiley.
Francisco Carlos Souza, Alinne Souza, Yethzabeth Carolina, Patricia Pupin, and Alessandra Macedo. 2019. An Analysis of Visual Speech Features for Recognition of Non-articulatory Sounds using Machine Learning. International Journal of Computer Applications 177 (11 2019), 1–9. DOI: 10.5120/ijca2019919393
B Tognazzini. 2014. First Principles of Interaction Design (Revised & Expanded). [link] Acesso em: 18/08/25.
Margaret M. Bradley and Peter J. Lang. 1994. Measuring emotion: The selfassessment manikin and the semantic differential. Journal of Behavior Therapy and Experimental Psychiatry 25, 1 (1994), 49–59. DOI: 10.1016/0005-7916(94)90063-9
John Brooke. 1996. SUS – a quick and dirty usability scale. 189–194.
Marc Capdevila, Karine Rodrigues, Afra Pascual, Toni Granollers, and Èric Monné. 2024. Whitepaper: Remote usability laboratory to perform user and expert evaluations. In Proceedings of the XXIII International Conference on Human Computer Interaction (Lleida, Spain) (Interacción ’23). Association for Computing Machinery, New York, NY, USA, Article 20, 9 pages. DOI: 10.1145/3612783.3612804
Marc Gonzalez Capdevila, Karine Aparecida Pistili Rodrigues, Tales Augusto Sartório Furlan, and Toni Granollers. 2025. Quantifying heuristic evaluation. Computer Standards Interfaces 92 (2025), 103891. DOI: 10.1016/j.csi.2024.103891
Toni Granollers. 2018. Usability evaluation with heuristics, beyond nielsen’s list. In The Eleventh International Conference on Advances in Computer-Human Interactions (ACHI 2018). 1–6.
International Organization for Standardization. 2018. ISO 9241-11:2018 Ergonomics of human-system interaction – Part 11: Usability: Definitions and Concepts.
Alessandra Alaniz Macedo, Vinícius de S. Gonçalves, Patrícia P. Mandrá, Vivian Motti, Renato F. Bulcão-Neto, and Kamila Rios da Hora Rodrigues. 2024. A mobile application and system architecture for online speech training in Portuguese: design, development, and evaluation of SofiaFala. Multimedia Tools and Applications (07 Aug 2024). DOI: 10.1007/s11042-024-19980-5
Fernando Meloni, Bianca B. Sicchieri, Patricia Mandrá, Renato De Freitas Bulcão-Neto, and Alessandra Alaniz Macedo. 2022. Detection and Evaluation of Speech Intelligibility with Speech Tool. In 2022 XVLIII Latin American Computer Conference (CLEI). 1–9. DOI: 10.1109/CLEI56649.2022.9959936
Christine Murad, Cosmin Munteanu, Benjamin R. Cowan, and Leigh Clark. 2019. Revolution or Evolution? Speech Interaction and HCI Design Guidelines. IEEE Pervasive Computing 18, 2 (2019), 33–45. DOI: 10.1109/MPRV.2019.2906991
J. Nielsen. 1994. Usability Engineering. Elsevier Science.
Jakob Nielsen. 2000. Why You Only Need to Test with 5 Users. [link] Acesso em: 18/08/25.
Jakob Nielsen and Thomas K. Landauer. 1993. A mathematical model of the finding of usability problems. In Proceedings of the INTERACT ’93 and CHI ’93 Conference on Human Factors in Computing Systems (Amsterdam, The Netherlands) (CHI ’93). Association for Computing Machinery, New York, NY, USA, 206–213. DOI: 10.1145/169059.169166
Jakob Nielsen and Rolf Molich. 1990. Heuristic evaluation of user interfaces. In Proceedings of the SIGCHI conference on Human factors in computing systems. 249–256. DOI: 10.1145/97243.97281
Pedro Henrique D’Almeida Giberti Rissato and Alessandra Alaniz Macedo. 2021. SofiaFala: Software Inteligente de Apoio à Fala. In Anais Estendidos do XXVII Simpósio Brasileiro de Sistemas Multimídia e Web (Minas Gerais). SBC, 91–94. DOI: 10.5753/webmedia_estendido.2021.17620
J. Rubin, D. Chisnell, and J. Spool. 2011. Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. Wiley.
Francisco Carlos Souza, Alinne Souza, Yethzabeth Carolina, Patricia Pupin, and Alessandra Macedo. 2019. An Analysis of Visual Speech Features for Recognition of Non-articulatory Sounds using Machine Learning. International Journal of Computer Applications 177 (11 2019), 1–9. DOI: 10.5120/ijca2019919393
B Tognazzini. 2014. First Principles of Interaction Design (Revised & Expanded). [link] Acesso em: 18/08/25.
Publicado
10/11/2025
Como Citar
LEMBOR, Victor Hugo da Silva; MACEDO, Alessandra Alaniz.
Avaliação de Usabilidade do SofiaFala: Melhorando a Tecnologia Assistiva para Terapias de Fala. In: CONCURSO DE TRABALHOS DE INICIAÇÃO CIENTÍFICA - SIMPÓSIO BRASILEIRO DE SISTEMAS MULTIMÍDIA E WEB (WEBMEDIA), 31. , 2025, Rio de Janeiro/RJ.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2025
.
p. 61-64.
ISSN 2596-1683.
DOI: https://doi.org/10.5753/webmedia_estendido.2025.16300.
