Estudios de casos realizados en PyMES de Argentina para validar DepProMod
Resumo
DepProMod es un modelo de proceso de despliegue de sistemas de software que se desarrolló para realizar el despliegue de sistemas software desarrollados a medida, de manera sistematizada y controlada. En este artículo se presentan 3 estudios de casos realizados en PyMES de Argentina con el propósito de evaluar las percepciones de los usuarios sobre el modelo. Los resultados constataron que el modelo impacta en la mejora de la calidad de los despliegues de las PyMES, y que su flexibilidad, debido a que permite su aplicación de manera escalonada por niveles, es muy apreciada por los usuarios. Todos los elementos del modelo fueron muy bien valorados, excepto las plantillas, entradas y salidas. Aspectos que se tendrán en cuenta para refinar el modelo.
Palavras-chave:
deployment process model, software system, case studies, SMEs in Argentina
Referências
Abushama, H. (2016). PAM-SMEs: process assessment method for small to medium enterprises. Software: Evolution and Process, 28(8):689 –711.
Basili, V. and Rombach, D. (1988). The TAME project: towards improvement-oriented software environments. IEEE Transactions on Software Engineering, 14(6):758-773.
CMMI® Institute. (2010). CMMI Development V1.3.
Competisoft. (2008). Mejora de Procesos para Fomentar la Competitividad de la Pequeña y Mediana Industria del Software de Iberoamérica, https://alarcos.esi.uclm.es/competisoft/web/completo/index.htm.
Davis, F. (1989). Perceived Usefulness, Perceived Ease of Use and User Acceptance of Information Technology. MIS Quarterly, 13(3):319-340.
Felderer, M. and Ramler, R. (2016). Risk orientation in software testing processes of small and medium enterprises: an exploratory and comparative study. Software Qual J 24, 519–548.
IEEE ISO/IEC/IEEE 12207:2017(E). (2017). Systems and software engineering - Software life cycle processes.
Institute Project Management. (2013). A guide to the project management body of knowledge. (PMBOK® Guide) – Fifth Edition. Project Management Institute.
Jansen, S. and Brinkkemper, S. (2006). Definition and validation of the key process of release, delivery and deployment for product software vendors: Turning the ugly duckling into a swan. In Proceedings of 22nd IEEE International Conference on Software Maintenance, ICSM '06, pages 166-175, Philadelphia, Pennsylvania, USA.
Kurmann, M., Tell, P., Klünder, J., Hebig, R., Licorish, S. and MacDonell S. (2018). Complementing materials for the HELENA study.
MarketLine. (2015), “Global software and services industry profile: Industry report”, https://www.marketline.com
Ministerio de Desarrollo Productivo. (2018), “Nuevas categorías para ser PyMES”. https://www.argentina.gob.ar/noticias/nuevas-categorias-para-ser-pyme
Ministerio de Producción y Trabajo. (2018), “Informe Argentina Productiva”, Presidencia de la Nación Argentina. Secretaría de la Transformación Productiva. - Economía del Conocimiento, https://biblioteca.produccion.gob.ar/buscar/?fid=16
Mishra, D. and Mishra, A. (2009). Software process improvement in SMEs. Computer Science and Information Systems, 16(2):111-140.
Panizzi, M., Genero, M. and Bertone, R. (2020). Software system deployment process: A systematic mapping study. In Proceedings of the XXIII Iberoamerican Conference on Software Engineering, CIbSE ’20, pages 138-151, Curitiba, Paraná, Brazil.
Panizzi, M., Genero, M. y Bertone, R. (2021). Encuesta para analizar las necesidades con respecto al proceso de despliegue de las PyMES en Argentina. In Proceedings of the XXIV Iberoamerican Conference on Software Engineering, CIbSE ’21, pages 84-91, San Jose, Costa Rica.
Panizzi, M. (2021). Material para la formacion de DepProMod. https://drive.google.com/uc?export=download&id=1N2TvQBC2PHZNoydtE-iWAPTexsCW8U_I
Panizzi, M., Genero, M. and Bertone, R. (2022). Refining a Software System Deployment Process Model through Empirical Studies. Journal of Computer Science and Technology 23(1) https://journal.info.unlp.edu.ar/JCST/in-press_articles
Panizzi, M. (2022). DepProMod: Modelo de Proceso de Despliegue de Sistemas de Software. Tesis doctoral en Ciencias Informáticas, Universidad Nacional de La Plata http://sedici.unlp.edu.ar/handle/10915/139509
Panizzi, M., Genero, M. y Bertone, R. (2023). Apéndice. Estudios de casos realizados en PyMES de Argentina para validar DepProMod https://doi.org/10.6084/m9.figshare.22341259.v1
Paredes, I. and Carvalho, J. (2017). Research in Progress: Understanding the process of implantation IT Enterprise Applications in Small and Medium Enterprises (SMEs). In Proceedings of the 17ª Conferência da Associação Portuguesa de Sistemas de Informação, CAPSI '17, pages 270-283 Universidade do Minho, Guimarães – Portugal.
Pino, F., García, F. and Piattini, M. (2008). Software process improvement in small and medium software enterprises: A systematic review. Software Quality Journal, 16(2): 237–261.
Portal de administración electrónica. Gobierno de España. (2001). Métrica versión.3, https://administracionelectronica.gob.es/pae_Home.
Reascos, I., Carvalho, J. A. and Bossano, S. (2019). Implanting IT applications in government institutions: A process memerging from a case study in a medium-sized municipality. In Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance, ICEGOV '19, pages 80-85, Melbourne, VIC, Australia.
Runeson, P., Höst, M., Rainer A. and Regnell, B. (2012), Case study research in software engineering: Guidelines and examples, John Wiley & Sons Inc., Hoboken, New Yersey.
Sharma, P. and Sangal, A. (2019). Building a hierarchical structure model of enablers that affect software process improvement in software SMEs-A mixed method approach. Computer Standards & Interfaces, 66(C): 1–23.
Subramanian, N. (2017). The software deployment process and automation. CrossTalk, 30(2):28-34.
Yin, R. (2014), Case study research: design and methods, Sage Publications, 5th edition.
Basili, V. and Rombach, D. (1988). The TAME project: towards improvement-oriented software environments. IEEE Transactions on Software Engineering, 14(6):758-773.
CMMI® Institute. (2010). CMMI Development V1.3.
Competisoft. (2008). Mejora de Procesos para Fomentar la Competitividad de la Pequeña y Mediana Industria del Software de Iberoamérica, https://alarcos.esi.uclm.es/competisoft/web/completo/index.htm.
Davis, F. (1989). Perceived Usefulness, Perceived Ease of Use and User Acceptance of Information Technology. MIS Quarterly, 13(3):319-340.
Felderer, M. and Ramler, R. (2016). Risk orientation in software testing processes of small and medium enterprises: an exploratory and comparative study. Software Qual J 24, 519–548.
IEEE ISO/IEC/IEEE 12207:2017(E). (2017). Systems and software engineering - Software life cycle processes.
Institute Project Management. (2013). A guide to the project management body of knowledge. (PMBOK® Guide) – Fifth Edition. Project Management Institute.
Jansen, S. and Brinkkemper, S. (2006). Definition and validation of the key process of release, delivery and deployment for product software vendors: Turning the ugly duckling into a swan. In Proceedings of 22nd IEEE International Conference on Software Maintenance, ICSM '06, pages 166-175, Philadelphia, Pennsylvania, USA.
Kurmann, M., Tell, P., Klünder, J., Hebig, R., Licorish, S. and MacDonell S. (2018). Complementing materials for the HELENA study.
MarketLine. (2015), “Global software and services industry profile: Industry report”, https://www.marketline.com
Ministerio de Desarrollo Productivo. (2018), “Nuevas categorías para ser PyMES”. https://www.argentina.gob.ar/noticias/nuevas-categorias-para-ser-pyme
Ministerio de Producción y Trabajo. (2018), “Informe Argentina Productiva”, Presidencia de la Nación Argentina. Secretaría de la Transformación Productiva. - Economía del Conocimiento, https://biblioteca.produccion.gob.ar/buscar/?fid=16
Mishra, D. and Mishra, A. (2009). Software process improvement in SMEs. Computer Science and Information Systems, 16(2):111-140.
Panizzi, M., Genero, M. and Bertone, R. (2020). Software system deployment process: A systematic mapping study. In Proceedings of the XXIII Iberoamerican Conference on Software Engineering, CIbSE ’20, pages 138-151, Curitiba, Paraná, Brazil.
Panizzi, M., Genero, M. y Bertone, R. (2021). Encuesta para analizar las necesidades con respecto al proceso de despliegue de las PyMES en Argentina. In Proceedings of the XXIV Iberoamerican Conference on Software Engineering, CIbSE ’21, pages 84-91, San Jose, Costa Rica.
Panizzi, M. (2021). Material para la formacion de DepProMod. https://drive.google.com/uc?export=download&id=1N2TvQBC2PHZNoydtE-iWAPTexsCW8U_I
Panizzi, M., Genero, M. and Bertone, R. (2022). Refining a Software System Deployment Process Model through Empirical Studies. Journal of Computer Science and Technology 23(1) https://journal.info.unlp.edu.ar/JCST/in-press_articles
Panizzi, M. (2022). DepProMod: Modelo de Proceso de Despliegue de Sistemas de Software. Tesis doctoral en Ciencias Informáticas, Universidad Nacional de La Plata http://sedici.unlp.edu.ar/handle/10915/139509
Panizzi, M., Genero, M. y Bertone, R. (2023). Apéndice. Estudios de casos realizados en PyMES de Argentina para validar DepProMod https://doi.org/10.6084/m9.figshare.22341259.v1
Paredes, I. and Carvalho, J. (2017). Research in Progress: Understanding the process of implantation IT Enterprise Applications in Small and Medium Enterprises (SMEs). In Proceedings of the 17ª Conferência da Associação Portuguesa de Sistemas de Informação, CAPSI '17, pages 270-283 Universidade do Minho, Guimarães – Portugal.
Pino, F., García, F. and Piattini, M. (2008). Software process improvement in small and medium software enterprises: A systematic review. Software Quality Journal, 16(2): 237–261.
Portal de administración electrónica. Gobierno de España. (2001). Métrica versión.3, https://administracionelectronica.gob.es/pae_Home.
Reascos, I., Carvalho, J. A. and Bossano, S. (2019). Implanting IT applications in government institutions: A process memerging from a case study in a medium-sized municipality. In Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance, ICEGOV '19, pages 80-85, Melbourne, VIC, Australia.
Runeson, P., Höst, M., Rainer A. and Regnell, B. (2012), Case study research in software engineering: Guidelines and examples, John Wiley & Sons Inc., Hoboken, New Yersey.
Sharma, P. and Sangal, A. (2019). Building a hierarchical structure model of enablers that affect software process improvement in software SMEs-A mixed method approach. Computer Standards & Interfaces, 66(C): 1–23.
Subramanian, N. (2017). The software deployment process and automation. CrossTalk, 30(2):28-34.
Yin, R. (2014), Case study research: design and methods, Sage Publications, 5th edition.
Publicado
24/04/2023
Como Citar
PANIZZI, Marisa; GENERO, Marcela; BERTONE, Rodolfo.
Estudios de casos realizados en PyMES de Argentina para validar DepProMod. In: CONGRESSO IBERO-AMERICANO EM ENGENHARIA DE SOFTWARE (CIBSE), 26. , 2023, Montevideo, Uruguai.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2023
.
p. 176-190.
DOI: https://doi.org/10.5753/cibse.2023.24702.
