Sentiment Analysis in Tweets: a Case Study on Federal Institutions Bugdet Cuts
Abstract
Understanding the opinions of citizens, especially on the part of governments, is fundamental to decision-making. However, with the large and massive volume of data, process this information manually is a complicated task and does not provide satisfactory results. This research work to build a sentiment classifier enables analyzing opinions automatically using tweets with context of provision cuts made by the brazilian government in the half year of 2019. In order to solve the problem, four machine learning techniques for natural language processing were formulated, where the technique that proved the best result presented an accuracy of 72%.
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