A influência do Comportamento dos Usuários e das Operadoras de Telecomunicações em uma Rede Óptica Elástica
Abstract
The increasing consumption of bandwidth for internet access and its communication services, which was exacerbated by the COVID-19 pandemic, requires studies on the influence of the collective behavior of users and operators on the dynamics of telecommunications networks. Key aspects such as: quality of service (QoS), connection cost, customer service experience, service rate, among others, are essential for operators to understand the needs of users, aiming to improve the relationship between operator and user. Thus, the objective of this work is to study the behavior of users and telecommunications operators, using the decision parameters to generate a simulation model that allows a realistic reproduction of the studied environment. Thus, the simulation model based on Multi-Agent Systems (MAS) was used together with a programming language for its modeling.
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