UUDT-MA: Technique for Usability and User Experience Design in Mobile Applications
Abstract
The development of mobile applications has become an activity that requires care due to the characteristics and limitations of mobile devices, which ultimately influence User eXperience (UX) and Usability. These quality aspects are related to user satisfaction as well as their feelings and emotions when using these applications. However, through a Systematic Literature Mapping conducted in this research, it was noted that few studies address the joint use of UX and Usability in the design of mobile applications. Therefore, this research presents an initial proposal for a technique called Usability and User eXperience Design Technique for Mobile Application (UUDT-MA), which contains recommendations regarding the design of mobile applications, integrating UX and Usability principles to support designers in the early stages of mobile application development.
Keywords:
Human-Computer Interaction, User Experience, Usability, Mobile Applications, Mobile Devices
References
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Forrest Shull, Jeffrey Carver, and Guilherme H Travassos. 2001. An empirical methodology for introducing software processes. In ACM SIGSOFT Software Engineering Notes, Vol. 26. ACM, 288–296.
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Gustav Verhulsdonck. 2018. Designing for global mobile: Considering user experience mapping with infrastructure, global openness, local user contexts and local cultural beliefs of technology use. Communication Design Quarterly Review 5, 3 (2018), 55–62.
Arnold POS Vermeeren, Effie Lai-Chong Law, Virpi Roto, Marianna Obrist, Jettie Hoonhout, and Kaisa Väänänen-Vainio-Mattila. 2010. User experience evaluation methods: current state and development needs. In Proceedings of the 6th Nordic conference on human-computer interaction: Extending boundaries. ACM, 521–530.
Simone Barbosa and Bruno Silva. 2010. Interação humano-computador. Elsevier Brasil.
Javier A Bargas-Avila and Kasper Hornbæk. 2011. Old wine in new bottles or novel challenges: a critical analysis of empirical studies of user experience. In Proceedings of the SIGCHI conference on human factors in computing systems. ACM, 2689–2698.
Bruno Bonifácio, Davi Viana, Sérgio Vieira, Cristina Araújo, and Tayana Conte. 2010. Aplicando técnicas de inspeção de usabilidade para avaliar aplicações móveis. In Proceedings of the IX Symposium on Human Factors in Computing Systems. Brazilian Computer Society, 189–192.
Genilda Oliveira de Araujo and Lizandra Garcia Lupi Vergara. 2018. Teoria da atividade e affordances como framework para a abordagem da experiência do usuário. Estudos em Design 26, 1 (2018), 131.
Francisco Dione de Sousa Amâncio. 2012. UM MAPEAMENTO SISTEMÁTICO DA LITERATURA DE TESTES DE USABILIDADE EM APLICAÇÕES MÓVEIS.
Adrian Fernandez, Emilio Insfran, and Silvia Abrahão. 2011. Usability evaluation methods for the web: A systematic mapping study. Information and software Technology 53, 8 (2011), 789–817.
Rachel Harrison, Derek Flood, and David Duce. 2013. Usability of mobile applications: literature review and rationale for a new usability model. Journal of Interaction Science 1, 1 (2013), 1.
Marc Hassenzahl. 2013. User experience and experience design. The encyclopedia of human-computer interaction 2 (2013).
Marc Hassenzahl, Sarah Diefenbach, and Anja Göritz. 2011. Needs, affect, and interactive products-Facets of user experience. Interacting with Computers 22 (2011), 353–362. https://doi.org/10.1016/j.intcom.2010.04.002
ISO9241-210. 2010. Ergonomics of Human-system Interaction: Part 210: Humancentred Design for Interactive Systems. International Organization for Standardization (ISO).
ISO/IEC-25010. 2011. International Organization for Standardization: Systems and software engineering - SQuaRE - Software product Quality Requirements and Evaluation System and software quality models. Retrieved JUN 14, 2019 from https://pdfs.semanticscholar.org/57a5/b99eceff9da205e244337c9f4678b5b23d25.pdf
Natalia Juristo, Ana Moreno, Maria-Isabel Sanchez-Segura, and Maria Cecília Calani Baranauskas. 2007. A glass box design: making the impact of usability on software development visible. In IFIP Conference on Human-Computer Interaction. Springer, 541–554.
Hammad Khalid, Emad Shihab, Meiyappan Nagappan, and Ahmed Hassan. 2014. What do mobile app users complain about? A study on free iOS apps. IEEE Software 99, 1 (2014).
B. Kitchenham and S Charters. 2007. Guidelines for performing Systematic Literature Reviews in Software Engineering. EBSE Technical Report (2007).
Tayná Lopes and Natasha Valentim. 2019. Categorias e Recomendações Técnica UUDT-MA. https://drive.google.com/open?id=1eq0tp3ArSmlUrSh8Dp32DeK8m51MWCug.
Tayná Lopes and Natasha Valentim. 2019. Relatório Técnico da análise de viabilidade. https://drive.google.com/file/d/1s7jV3KIBHzyQQdf2ux_iIVynIb2MI4a-/view?usp=sharing.
Travis Lowdermilk. 2013. Design centrado no usuário. Novatec Editora.
Sômulo Nogueira Mafra and Guilherme Horta Travassos. 2006. Estudos Primários e Secundários apoiando a busca por Evidência em Engenharia de Software. Relatório Técnico, RT-ES 687, 06 (2006).
Machado Neto and Olibario José. 2013. Usabilidade da interface de dispositivos móveis: heurísticas e diretrizes para o design. Ph.D. Dissertation. Universidade de São Paulo.
Jakob Nielsen. 1993. Usability engineering. Elsevier.
Jakob Nielsen and Don Norman. 2014. The definition of user experience. Nielsen Norman Group (2014), 191.
Yoshihiko Nishida. 2018. Method for Designing Smartphone Apps Considering User Experience. FUJITSU Sci. Tech. J 54, 1 (2018), 21–26.
Roger S Pressman. 2005. Software engineering: a practitioner’s approach. Palgrave Macmillan.
Quantified Self. 2014. Quantified Self: Self Knowledge Through Numbers. Retrieved Mar 28, 2018 from http://quantifiedself.com/docs/GWI_Device_Summary_Q3_2014.pdf
Saidatul A’isyah Ahmad Shukri, Haslina Arshad, and Rimaniza Zainal Abidin. 2017. The design guidelines of mobile augmented reality for tourism in Malaysia. In AIP Conference Proceedings, Vol. 1891. AIP Publishing, 020026.
Forrest Shull, Jeffrey Carver, and Guilherme H Travassos. 2001. An empirical methodology for introducing software processes. In ACM SIGSOFT Software Engineering Notes, Vol. 26. ACM, 288–296.
Natasha Malveira Costa Valentim. 2017. Antecipando a usabilidade nas fases iniciais do processo de desenvolvimento de software. Universidade Federal do Amazonas (2017).
Gustav Verhulsdonck. 2018. Designing for global mobile: Considering user experience mapping with infrastructure, global openness, local user contexts and local cultural beliefs of technology use. Communication Design Quarterly Review 5, 3 (2018), 55–62.
Arnold POS Vermeeren, Effie Lai-Chong Law, Virpi Roto, Marianna Obrist, Jettie Hoonhout, and Kaisa Väänänen-Vainio-Mattila. 2010. User experience evaluation methods: current state and development needs. In Proceedings of the 6th Nordic conference on human-computer interaction: Extending boundaries. ACM, 521–530.
Published
2019-10-11
How to Cite
LOPES, Tayná; VALENTIM, Natasha.
UUDT-MA: Technique for Usability and User Experience Design in Mobile Applications. In: WORKSHOP OF THESIS AND DISSERTATIONS - MASTER DEGREE - BRAZILIAN SYMPOSIUM ON HUMAN FACTORS IN COMPUTATIONAL SYSTEMS (IHC), 18. , 2019, Vitória.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2019
.
p. 146-149.
DOI: https://doi.org/10.5753/ihc.2019.8418.
