Aprendizagem Colaborativa com Suporte Computacional no Ambiente de Trabalho: Um Mapeamento Sistemático da Literatura
Resumo
Aprendizagem Colaborativa com Suporte Computacional (CSCL) traz contribuições significativas no processo de ensino e aprendizagem, contudo vislumbrar-se a utilização desta ferramenta pedagógica, além da sala de aula. Este trabalho apresenta a sintetização dos resultados de um mapeamento sistemático da literatura sobre a utilização da CSCL em ambientes organizacionais. Os principais achados são: aplicações colaborativas tendem a ser mais eficientes, quando em seu design, a conscientização é incluída; indivíduos consideram importante terem a percepção dos conhecimentos criado em atividades colaborativas; é possível medir e avaliar a colaboração através de artefatos computacionais; que feedbacks formativos influenciam a aprendizagem e a necessidade de maior discussão sobre o assunto devido a escassez de trabalhos publicados em língua portuguesa sobre o tema e a não identificação de técnicas de formação de grupos CSCL com foco em ambientes de trabalho.
Palavras-chave:
Aprendizagem colaborativa, CSCL no ambiente de trabalho, Mapeamento Sistemático
Referências
BALMACEDA, J. M.; SCHIAFFINO, S.; ANDRÉS DÍAZ-PACE, J. Using constraint satisfaction to aid group formation in CSCL. Inteligencia Artificial, v. 17, n. 53 SPEC. ISS., p. 35–45, 2014.
CHENG, X.; LI, Y.; ZHAO, Y. Can we solve low participation, distraction, and inefficiency? A case study of distributed collaborative learning in industries. (B. T. X. Sprague R.H., Ed.) Proceedings of the Annual Hawaii International Conference on System Sciences. Anais...IEEE Computer Society, 2015.
COSTA QUARTO, C. et al. SAMAR: Um Sistema Autônomo de Mensuração de Auto Relatos no auxílio à Formação de Grupos para o campo CSCL. RENOTE, v. 13, n. 2, 7 jan. 2016.
COLLAZOS, C. A. et al. Descriptive theory of awareness for groupware development. Journal of Ambient Intelligence and Humanized Computing, v. 10, n. 12, p. 4789–4818, 2019.
DILLENBOURG, P.; FISCHER, F. Computer-supported collaborative learning: The Basics. p. 22, 2007.
DUQUE REIS, R. C. et al. Estado da Arte sobre Afetividade na Formação de Grupos em Ambientes Colaborativos de Aprendizagem. Revista Brasileira de Informática na Educação, v. 23, n. 03, p. 113, 29 dez. 2015.
FISCHER, G. A Conceptual Framework for Computer-Supported Collaborative Learning at Work. In: GOGGINS, S. P.; JAHNKE, I.; WULF, V. (Eds.). . Computer-Supported Collaborative Learning at the Workplace: CSCL@Work. Boston, MA: Springer US, 2013. p. 23–42.
GOGGINS, S. P.; JAHNKE, I. Computer supported collaborative learning at work: CSCL at work. Proceedings of the 16th ACM International Conference on Supporting Group Work, GROUP’10. Anais...Sanibel Island, FL: 2010.
HARTSWOOD, M. et al. Technologies of Participation: A Case Study of CSCL@Work in Mammography. In: GOGGINS, S. P.; JAHNKE, I.; WULF, V. (Eds.). Computer-Supported Collaborative Learning at the Workplace: CSCL@Work. Boston, MA: Springer US, 2013. p. 113–138.
ISHIKAWA, E. C. M. et al. Contribuições de um Objeto de Aprendizagem Colaborativa no Contexto da CSCL. RENOTE-Revista Novas Tecnologias na Educação, v. 16, n. 2, p. 61–70, 2018.
KIENLE, A. The Role of Communication and Facilitation for CSCL@Work. In: GOGGINS, S. P.; JAHNKE, I.; WULF, V. (Eds.). . Computer-Supported Collaborative Learning at the Workplace: CSCL@Work. Boston, MA: Springer US, 2013. p. 185–202.
KITCHENHAM, B.; CHARTERS, S. Guidelines for performing Systematic Literature Reviews in Software Engineering. 2007.
KOOPS, W. et al. Computer-supported collaborative learning in the medical workplace: Students’ experiences on formative peer feedback of a critical appraisal of a topic paper. Medical Teacher, v. 33, n. 6, p. e318–e323, 2011.
MEHENNAOUI, Z. et al. A new approach for grouping learners in CSCL systems. International Conference on Multimedia Computing and Systems -Proceedings. Anais...IEEE Computer Society, 2014.
MURPHY, E. Recognising and promoting collaboration in an online asynchronous discussion. British Journal of Educational Technology, v. 35, n. 4, p. 421–431, 2004.
PETERSEN, K. et al. Systematic Mapping Studies in Software Engineering. . In: 12TH INTERNATIONAL CONFERENCE ON EVALUATION AND ASSESSMENT IN SOFTWARE ENGINEERING (EASE). 1 jun. 2008 Disponível em:. Acesso em: 9 maio. 2020.
SCHAEFER, T. et al. Fostering online learning at the workplace: A scheme to identify and analyse collaboration processes in asynchronous discussions. British Journal of Educational Technology, v. 50, n. 3, p. 1354–1367, 2019.
SINGH, R. Impact of Intrinsic Motivators on Knowledge Sharing in Virtual Environments: Implications for Workplace Information Literacy and Collaborative Practices. Communications in Computer and Information Science, v. 989, p. 211–220, 2019.
CHENG, X.; LI, Y.; ZHAO, Y. Can we solve low participation, distraction, and inefficiency? A case study of distributed collaborative learning in industries. (B. T. X. Sprague R.H., Ed.) Proceedings of the Annual Hawaii International Conference on System Sciences. Anais...IEEE Computer Society, 2015.
COSTA QUARTO, C. et al. SAMAR: Um Sistema Autônomo de Mensuração de Auto Relatos no auxílio à Formação de Grupos para o campo CSCL. RENOTE, v. 13, n. 2, 7 jan. 2016.
COLLAZOS, C. A. et al. Descriptive theory of awareness for groupware development. Journal of Ambient Intelligence and Humanized Computing, v. 10, n. 12, p. 4789–4818, 2019.
DILLENBOURG, P.; FISCHER, F. Computer-supported collaborative learning: The Basics. p. 22, 2007.
DUQUE REIS, R. C. et al. Estado da Arte sobre Afetividade na Formação de Grupos em Ambientes Colaborativos de Aprendizagem. Revista Brasileira de Informática na Educação, v. 23, n. 03, p. 113, 29 dez. 2015.
FISCHER, G. A Conceptual Framework for Computer-Supported Collaborative Learning at Work. In: GOGGINS, S. P.; JAHNKE, I.; WULF, V. (Eds.). . Computer-Supported Collaborative Learning at the Workplace: CSCL@Work. Boston, MA: Springer US, 2013. p. 23–42.
GOGGINS, S. P.; JAHNKE, I. Computer supported collaborative learning at work: CSCL at work. Proceedings of the 16th ACM International Conference on Supporting Group Work, GROUP’10. Anais...Sanibel Island, FL: 2010.
HARTSWOOD, M. et al. Technologies of Participation: A Case Study of CSCL@Work in Mammography. In: GOGGINS, S. P.; JAHNKE, I.; WULF, V. (Eds.). Computer-Supported Collaborative Learning at the Workplace: CSCL@Work. Boston, MA: Springer US, 2013. p. 113–138.
ISHIKAWA, E. C. M. et al. Contribuições de um Objeto de Aprendizagem Colaborativa no Contexto da CSCL. RENOTE-Revista Novas Tecnologias na Educação, v. 16, n. 2, p. 61–70, 2018.
KIENLE, A. The Role of Communication and Facilitation for CSCL@Work. In: GOGGINS, S. P.; JAHNKE, I.; WULF, V. (Eds.). . Computer-Supported Collaborative Learning at the Workplace: CSCL@Work. Boston, MA: Springer US, 2013. p. 185–202.
KITCHENHAM, B.; CHARTERS, S. Guidelines for performing Systematic Literature Reviews in Software Engineering. 2007.
KOOPS, W. et al. Computer-supported collaborative learning in the medical workplace: Students’ experiences on formative peer feedback of a critical appraisal of a topic paper. Medical Teacher, v. 33, n. 6, p. e318–e323, 2011.
MEHENNAOUI, Z. et al. A new approach for grouping learners in CSCL systems. International Conference on Multimedia Computing and Systems -Proceedings. Anais...IEEE Computer Society, 2014.
MURPHY, E. Recognising and promoting collaboration in an online asynchronous discussion. British Journal of Educational Technology, v. 35, n. 4, p. 421–431, 2004.
PETERSEN, K. et al. Systematic Mapping Studies in Software Engineering. . In: 12TH INTERNATIONAL CONFERENCE ON EVALUATION AND ASSESSMENT IN SOFTWARE ENGINEERING (EASE). 1 jun. 2008 Disponível em:
SCHAEFER, T. et al. Fostering online learning at the workplace: A scheme to identify and analyse collaboration processes in asynchronous discussions. British Journal of Educational Technology, v. 50, n. 3, p. 1354–1367, 2019.
SINGH, R. Impact of Intrinsic Motivators on Knowledge Sharing in Virtual Environments: Implications for Workplace Information Literacy and Collaborative Practices. Communications in Computer and Information Science, v. 989, p. 211–220, 2019.
Publicado
24/11/2020
Como Citar
TEIXEIRA, Gildasio da Costa; GOMES, Apuena Vieira; BARROCA FILHO, Itamir de Morais.
Aprendizagem Colaborativa com Suporte Computacional no Ambiente de Trabalho: Um Mapeamento Sistemático da Literatura. In: SIMPÓSIO BRASILEIRO DE INFORMÁTICA NA EDUCAÇÃO (SBIE), 31. , 2020, Online.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2020
.
p. 822-831.
DOI: https://doi.org/10.5753/cbie.sbie.2020.822.
