Application of UI/UX in Data Dashboards to Analyze Retention and Dropout in Higher Education

• Matheus Zalamena de Lima Federal University of Pampa http://orcid.org/0009-0002-6699-9622
• Alice Finger Federal University of Pampa https://orcid.org/0000-0003-4168-2872
• João Pablo Silva da Silva Federal University of Pampa https://orcid.org/0000-0002-0702-9362

DOI: https://doi.org/10.5753/sbie.2024.242525

Abstract

Dropout and retention in higher education have been extensively studied, with researchers proposing various methods to synthesize and analyze data. Bibliographic studies indicate that data dashboards are helpful for analysis and decision-making. These studies also reveal a gap in applying UI/UX techniques to develop these dashboards. In response to this, we present in this paper the development of dashboards for displaying data related to retention and attrition in higher education, created with the support of UI/UX techniques. The resulting dashboards were evaluated using the SUS method, in which we achieved an average score of 84.5, indicating high usability and user acceptance.

Keywords: Usability, System Usability Scale, Evaluation, Dashboards, User Experience, Retention, Attrition, Dropout Analysis

References

Bach, B., Freeman, E., Abdul-Rahman, A., Turkay, C., Khan, S., Fan, Y., and Chen, M. (2023). Dashboard design patterns. IEEE Transactions on Visualization and Computer Graphics, 29(1):342–352.

Barroso, P. C. F., Oliveira, M., Noronha-Sousa, D., Noronha, A., Mateus, C. C., Vázquez-Justo, E., and Costa-Lobo, C. (2022). Fatores de evasão no ensino superior: Uma revisão de literatura. Psicologia Escolar e Educacional, 26 .

Brooke, J. (1995). SUS: A quick and dirty usability scale. Usability Eval. Ind., 189.

CEIA/UFG (2021). Inteligência artificial para redução da evasão no ensino superior.

Ferreira, J. A. d. O. A. (2021). Criação de um painel de controle para prevenção da evasão escolar no Instituto Federal de Educação, Ciência e Tecnologia do Amazonas. Accepted: 2021-12-03T14:54:10Z Publisher: Brasil.

Knaflic, C. (2015). Storytelling with Data: A Data Visualization Guide for Business Professionals. Wiley.

Lemes, T. d. C., Dias, M. O. d. S., and Oliveira, T. d. (2023). Análise do uso de dashboard como ferramenta de apoio à tomada de decisão em instituições de ensino: uma Revisão Sistemática da Literatura. Revista Novas Tecnologias na Educação, 21(1):281–290.

Likert, R. (1932). A technique for the measurement of attitudes. Archives of Psychology, 22 140:55–55.

Oliveira, I. d. S. (2023). Análise de dados aplicada à evasão escolar: um estudo de caso do IFPB. Master’s thesis. Accepted: 2023-08-31T20:23:01Z.

Sauro, J. (2011). Measuring Usability With the System Usability Scale (SUS). Available at: [link].