Capacidade do Cliente na Solicitação de Requisitos Não-Funcionais

  • Andreia R. Silva UNIFOR
  • Placido R. Pinheiro UNIFOR
  • Adriano B. Albuquerque UNIFOR
  • Jonatas C. Barroso UFC

Resumo


Requisitos não-funcionais (RNFs) precisam ser conhecidos e adequadamente tratados desde o início do ciclo de desenvolvimento do software. O objetivo deste artigo foi investigar se é possível obter dos clientes os RNFs da aplicação, de acordo com a opinião dos profissionais envolvidos com o processo de desenvolvimento. Para isso, foi utilizado um processo de pesquisa baseado no modelo disponibilizado por Kitchenham e Pfleeger. A pesquisa contou com a participação de 98 (noventa e oito) profissionais com diferentes níveis de experiência. Os resultados mostraram que os profissionais acreditam que a maioria dos tipos de RNFs não pode ser solicitada pelo cliente da aplicação em virtude da falta de conhecimento técnico necessário.

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28/08/2017
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SILVA, Andreia R.; PINHEIRO, Placido R.; ALBUQUERQUE, Adriano B.; BARROSO, Jonatas C.. Capacidade do Cliente na Solicitação de Requisitos Não-Funcionais. In: SIMPÓSIO BRASILEIRO DE QUALIDADE DE SOFTWARE (SBQS), 16. , 2017, Rio de Janeiro. Anais [...]. Porto Alegre: Sociedade Brasileira de Computação, 2017 . p. 221-235. DOI: https://doi.org/10.5753/sbqs.2017.15103.